Service Manager Trainee
Core
Lead a field service operation for pest control, ensuring top-notch service and safety while training and developing technicians.
Role type
Service Manager (field operations)
Builds
Pest control services for homes and businesses
Domain
Pesticide services / Home & Business protection
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Leadership, team motivation, customer service, recruitment, training, scheduling, inventory management, safety compliance
Preferred skills
Sales experience, empathy, integrity, innovation adoption
Technologies
Sales software, scheduling/routing systems, PPE, pesticide application tools
Responsibilities
Lead an entire service operation, motivate the service team, conduct professional interactions with customers and coworkers, assist with recruiting, train and develop technicians, lead training meetings, oversee Ride-A-Long program, ensure customer expectations are met through inspections and service delivery, champion innovation by adopting new products and technology, monitor scheduling, routing and inventory.
Seniority
Entry-level to Mid-level (Trainee/Manager track)