Supported Housing Manager - Extra Care
Core
Lead a team of Supported Housing – Extra Care Officers to deliver high-quality, person-centred housing management services for adults, young people, and families with diverse support needs including homelessness, disabilities, and mental illness.
Role type
Senior IC Supported Housing Manager (Extra Care)
Builds
Extra care housing tenancies and support services for vulnerable residents
Domain
Social housing / Supported housing / Extra care
Deliverable
product features
Required skills
Team leadership, stakeholder management, financial performance management, compliance and regulatory adherence, customer experience focus, operational performance management
Preferred skills
Knowledge of Supported Housing, partnership working with local authorities, experience in housing or leading teams
Technologies
None stated
Responsibilities
Lead and motivate a team of Supported Housing Officers; ensure Extra Care housing is managed in line with contractual obligations; manage financial performance and lettings; investigate complaints, anti-social behaviour, and safeguarding cases; ensure safe living environments for residents and staff.
Seniority
Senior, hands-on IC