Field Service Manager
Core
Lead and develop the Field Service organization to ensure operational excellence, customer satisfaction, and financial performance for industrial clients.
Role type
Senior Field Service Manager (Industrial Services)
Builds
Field service operations and customer service delivery
Domain
Industrial services, heat transfer, separation, and fluid handling
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership and coaching, Budget and financial performance management, Operational KPI definition and monitoring, Change management, Continuous improvement initiatives, Cross-functional collaboration
Preferred skills
Succession planning, Service sales support, Multinational matrix organization experience, Spanish language proficiency
Technologies
Digitalization tools, Innovative technologies for service delivery
Responsibilities
Promote QHSE culture, Manage cost center and budget, Lead remote and field-based teams, Drive operational excellence and digitalization, Define and monitor KPIs, Collaborate with commercial and technical teams
Seniority
Senior, hands-on IC with leadership scope