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Operations & People
› Operations Management
Operations Management
2,700 open positions
Supervisor, Field IT
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Martin Brower UK and Ireland
New Hudson, MI
4d
Lead and develop a team of Field IT Analysts to support day-to-day field technology operations across multiple facilities.
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Operations Manager
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Homage
Melbourne, Victoria, Australia
A$90k–A$110k
4d
Lead Service Coordination, fulfilment, Care Professional performance, and Incident Management to ensure reliable home care delivery for Australians with disability and ageing needs.
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AI Software Engineer / Applied AI Engineer
↗
Concentrix
4d
Supervise a group of call center associates, monitor performance and attendance, coach team members, and ensure customer service meets KPIs.
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Operations Manager – Customer Service (Japanese or Korean Speaking)
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Tp
Bangkok City, Thailand
4d
Lead end-to-end delivery of a Japanese- and Korean-language Customer Service programme in Bangkok, managing 24/7 operations, client governance, and team performance.
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Service Manager
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Vintti
4d
Lead a large, mostly junior team in a high-volume operation to maximize efficiency through process improvement, data analysis, and training.
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Service Delivery Project Manager
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Red Chair Recruitment
County Kerry, Ireland
4d
Manage an Engineering Service Team of 12 people, ensuring customer service excellence, meeting performance targets, and maintaining compliance.
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Supervisor, Capability Center Operations
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Assurant
Buenos Aires, B, AR
4d
Lead customer care and claims operations, ensuring outstanding service, strong quality, and efficient, compliant workflows for Connected Living.
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Senior Manager, Service Delivery
↗
Ttec
Las Vegas, NV, US
4d
Lead and mentor a team of managers to ensure they meet customer satisfaction, service level, and quality goals while resolving issues and maintaining a positive work environment.
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Teamlead Success Manager (m/w/d)
Baupal Gmbh
Berlin
5d
Leading a Customer Success team to manage the customer journey for home electrification (heat pumps and PV systems), ensuring professional handling of complex cases and continuous process improvement.
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Branch Manager Trainee
Rollins
Bridgeville, Pennsylvania
$80k–$95k
5d
Lead a pest management branch operation, driving revenue growth, customer satisfaction, and team performance while managing P&L and operational budgets.
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Branch Manager Trainee
Rollins
Farmington, Michigan
$85k
5d
Lead a pest management branch operation, cultivating a high-performance team to deliver residential and commercial services while driving revenue growth and customer satisfaction.
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Branch Manager Melilli
Sgs
Melilli, Sicilia, it
€55k
5d
Lead the entire Melilli branch by coordinating laboratory, operational, and commercial teams while managing Profit & Loss and interfacing with HQ on strategy.
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Operations Manager Zuid-Nederland | Industrial Service | Konecranes
Konecranes
Nistelrode, nl
€70k–€90k
5d
Leading a technical service organization in the South Netherlands region, balancing people management, customer relations, and financial results.
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Team Manager | Telco
Sutherland
Tarlac City, //CENTRAL LUZON, ph
5d
Manage a customer service team to improve Customer Experience metrics (Resolution and CSAT) through coaching, compliance audits, and action plans.
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Associate Manager, Customer Service (3pm - 11pm) Ireland
PGIM
Remote
5d
Lead, coach, and manage a team of Customer Service Professionals supporting a portfolio of annuity products to ensure exceptional customer and financial professional service.
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Regional Manager, Operations - Accommodation (Based in Bangkok or Kuala Lumpur)
Agoda
Bangkok (One Bangkok Office)
5d
Lead a new team of Team Managers to intervene in difficult customer experiences, ensuring timely resolutions and driving operational improvements for travelers.
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Regional Manager, Flights (Based in Bangkok or Kuala Lumpur)
Agoda
Bangkok (One Bangkok Office)
5d
Lead a new team of Team Managers to intervene in difficult customer flight booking experiences, ensuring timely resolutions and driving operational improvements.
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Associate Director - Operations (KUL based only)
Agoda
Kuala Lumpur
5d
Lead the creation of a brand-new operations team to provide in-person, real-time customer support and escalation handling for travel customers.
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Team Lead Customer Service
Jysk
Schoten, Vlaanderen, be
5d
Coaching, developing, and motivating a team of 3 Customer Service agents to ensure smooth service via phone, email, chat, and social media.
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Regional Manager - Operations (Based in Yokohama)
Agoda
Yokohama
5d
Lead a new team of Team Managers handling difficult customer experiences and escalations for Agoda's travel platform.
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Customer Retention Supervisor
Jobgether
Remote
5d
Lead and develop a team of retention specialists to drive customer reactivation, repeat transactions, and revenue recovery in the fintech and cryptocurrency industry.
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Customer Support Lead
Workstream
Remote
5d
Lead a team of 8-13 Customer Support Specialists providing phone, chat, and email support to enterprise clients in the hourly workforce sector.
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Team Leader | Telco Account | Clark
Sutherland
Clark Freeport, Angeles, PAMPANGA, ph
5d
Lead a team of 18-20 associates in a Telco customer service line of business, driving performance metrics, utilization, and productivity.
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Customer Experience Team Manager - Chinese Team (Based in Kuala Lumpur)
Agoda
Kuala Lumpur
5d
Lead a team of 15 inbound contact center agents to manage customer service operations, ensure service levels, and drive continuous improvement in a 24/7 environment.
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Patient Support Team Lead (UK Support), Manila
Eucalyptus
PH - HQ - Manila
5d
Operational and people leader for a patient support team in Manila, ensuring agents deliver high-quality, empathetic care to patients across the US, Australia, UK, Germany, Japan, Spain, and Canada.
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Operational Excellence Leader
Gehc
Remote
5d
Lead the Canadian Service Tools and Operational Supplies programs, ensuring Field Service teams have access to tools and equipment for safe, effective, and efficient customer service while driving operational excellence through process improvement and…
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Operations Manager
↗
Lifestyle Solutions (aust) Ltd.
Alice Springs, Northern Territory, Australia
$16k
5d
Lead and manage disability support services operations in Alice Springs, ensuring safe, compliant, and high-quality supports for people with disability.
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Service Manager Ladeinfrastruktu (m/w/d)
Brunel GmbH NL Dortmund
Remote
5d
Building and managing an international service team for charging infrastructure in European countries, overseeing service activities, and ensuring high service quality for existing and new customers.
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Supervisor Service Coordinator - West
Generac
Stockton, CA - USA
$72k–$85k
5d
Supervise a team of Service Coordinators to schedule, quote, and manage service and repair work for industrial, residential, and portable generators, ensuring timely completion and customer satisfaction.
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Team Lead - Technical Support (New Braunfels TX - Onsite)
TaskUs
San Antonio, Texas, USA
$54k–$82k
5d
Drive performance of a team of 17 agents to meet service level components, sales targets, and quality standards while acting as a liaison between front-line staff and management.
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Senior Manager – Retirement Solutions & Sales Support
Empower
PH Manila
5d
Leading a team supporting Workplace Solution sales, client operational activities, and sales support for retirement solutions.
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Manager of Accredited Services
↗
Better Business Bureau
Vancouver, BC, CA
$55k–$60k
5d
Lead the Accredited Services team to ensure exceptional service for BBB Accredited Businesses, manage department operations, and drive business engagement and retention.
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Client Services Team Leader
Epassi
Deutschland
5d
Lead a Client Services team to ensure accurate, secure, and timely client data processing and reporting across Europe.
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Supervisor, Grievance & Appeals
Centene
Remote
$56k–$101k
5d
Supervise the day-to-day operations of the Appeals and Grievance staff and functions, ensuring productivity and quality metrics are met for retrospective appeals processes.
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Teamleitung Retouren und Gewährleistungen (m/w/d), Hauptsitz - Schäferbarthold GmbH
Schäferbarthold GmbH
Porta Westfalica, NORDRHEIN_WESTFALEN
5d
Lead the returns and warranty team for a major auto parts distributor, optimizing B2B and B2C processes for claims, returns, and vehicle follow-up damages.
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Teamleiter Service - Standort Langquaid (m/w/d)
GRIMME Landmaschinenfabrik SE & Co. KG
Langquaid, BAYERN
5d
Leading a 6-person service team for internal and external service operations, including dispatch, route planning, and workshop organization for agricultural machinery.
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Referent/-in Organisation (m/w/d)
BGHW - Berufsgenossenschaft Handel und Warenlogistik
Mannheim, BADEN_WUERTTEMBERG
€57k–€89k
5d
Coordinate and implement internal and cross-organizational projects for statutory accident insurance, manage operational processes, and support quality management and controlling.
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Vendor Manager, Repair Operations
Ciena
Baltimore, US
$103k–$164k
5d
Lead the performance and strategic management of key third-party repair and service partners supporting service operations.
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Call Centre Process & Field Operations Leader
Gehc
Remote
5d
Lead operational oversight and process improvement for Call Centre and Field Service operations, managing digital workflows and tools to enhance customer experience and service execution.
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Managed Services Team Lead with German
Mitel
Sofia (Hybrid), BG
5d
Leading and managing the Managed Services team to support Mitel and 3rd Party solutions and services.
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HVAC Service Operations Manager
Jci
Lenexa-Kansas-United States of America
$92k–$139k
5d
Lead a truck-based service business to support customer satisfaction, operational excellence, and profitable growth across an assigned territory.
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Service Delivery Manager (bilingual English)
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Concentrix
Remote
5d
Drive client satisfaction, operational excellence, and team performance across customer engineering and support functions.
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Director, LTC Client Engagement
Unum
Portland, Maine, USA
$90k–$170k
5d
Leads the Long Term Care (LTC) Client Engagement team to support policyholders, brokers, and field offices by developing strategic engagement initiatives and ensuring alignment on priorities.
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Service Delivery Manager (bilingual English)
Cnx
Remote
5d
Drive client satisfaction, operational excellence, and team performance across customer engineering and support functions.
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(Senior) Customer Experience Manager (w/m/d)
Harriscomputer
Remote
5d
Managing end-to-end customer relationships, coordinating service delivery, and driving continuous improvement of the customer experience for utility and energy sector clients.
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Regional Service Delivery Manager
↗
Rentokil Initial
Mutilva Baja, NC, ES
5d
Ensure the correct functioning of the Pest Control services team in the assigned region, guaranteeing customer satisfaction and service execution quality.
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Coordenador de Operações
↗
Interplayers
São Paulo, São Paulo, Brazil
5d
Lead operations and strategic projects for clients, ensuring operational execution, team performance, and client satisfaction.
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Responsable del servicio de atención al cliente
↗
Juan Luna
Sollana, Valencian Community, Spain
5d
Leading the Customer Service team at a production plant to ensure efficient order management, incident resolution, and service level compliance.
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Fire Service Manager
↗
Johnson Controls
Calgary, AB, CA
$90k–$144k
5d
Drive customer satisfaction and manage a team of technicians, sales reps, and administrators to support district service customers across fire alarm, security, sprinkler, and special hazard systems.
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Manager, Scaled Contract Management
↗
HubSpot
Desde casa, CO
5d
Lead a team of Contract Managers to oversee billing, contract, and renewal inquiries for high-volume customers, driving operational efficiency and customer growth.
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