Operations Management
1,147 open positions
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Section Manager, Contested Matters DesjardinsLévis, CA 4d Manage a team of professionals and administrative staff handling contested and complex life and health insurance claims nationwide.
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Field Services Repair Area Manager↗ Best BuyRemote, US 4d Oversee Best Buy's in-home repair business by leading internal employees and managing relationships with third-party service partner teams.
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Senior Manager CbaBangalore - Manyata Tech Park Road 4d Lead end-to-end performance of a Customer Service Direct (CSD) operations portfolio, balancing service, people, productivity, and risk outcomes.
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IT Cooling Field Service Supervisor - Northern, VA↗ Mitsubishi Electric Power Products IncRemote, US 4d Supervise field service technicians to manage IT cooling operations, resolve incidents, and ensure project requirements are met for assigned customer areas.
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Manager, Sustenance Engineering CohesitySanta Clara, CA - USA (Office) $186k–$186k4d Lead a team of ~15 Sustenance Engineers to resolve escalated customer cases, drive product improvements, and bridge R&D with Support.
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Customer Relations Leader TeyaLondon 4d Lead a pod of up to 10 Customer Relations Agents to deliver high-quality, empathetic support for local businesses using a financial platform.
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Supervisor Serviços Britagem e Rompedores↗ SandvikBelo Horizonte, MG, BR 4d Lead the Crushing and Breakers business unit, ensuring operational excellence, safety, and sustainable growth for Sandvik's after-sales services in mining and construction.
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Team Leader - Engine Management Services Cae2 Locations 4d Lead a team supporting engine management projects and technical services activities within the aviation industry.
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Manager, Field Service GenptCharleston, WV, USA 4d Lead a field service team of technicians to ensure effective work performance, customer satisfaction, and adherence to SOPs and KPIs.
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Team Lead - Abstractions JllGurugram, HR, IN 4d Lead a team of analysts and senior analysts to deliver high-quality lease administration abstraction services, ensuring accurate data and timely turnaround for JLL clients.
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Customer Solutions Manager WattswaterFort Worth, TX 4d Oversee daily operations and drive service excellence for Water Quality/Conditioning and Filtration business by managing a team of Customer Service Representatives.
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Leiter (w/m/d) eines Hörakustiker Teams FielmannLutherstadt Eisleben, DE $0k–$0k4d Leading a hearing aid studio team, managing daily operations, and providing individual hearing consultations to customers.
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Manager, Member Enquiries↗ HooppToronto, ON, CA $86k–$86k4d Manage a team delivering high-touch, consultative pension service to healthcare workers via phone and email.
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Customer Experience & Service Improvement Manager (B2B) IntellihubMelbourne, VIC, au 4d Drive customer experience and service performance improvements for Intellihub's B2B retailer customers by identifying trends, root causes, and systemic issues.
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Manager, National Account Coordinators EquipmentsharecomLas Vegas, NV - Core Solutions $88k–$115k4d Lead, mentor, and manage the daily performance of the National Account Coordinator team to support national customers in the equipment rental industry.
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Sr. Manager, IT Field Solutions MeritonDallas 4d Lead a specialized IT team providing live, hands-on desktop, laptop, and software support for HVAC Service and Control Technicians operating in field conditions (rooftops, mechanical rooms, outdoors).
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General Manager-Construction & Building Materials Industry DhpaceOH Columbus $93k–$93k4d Lead a well-established commercial door business providing new, replacement, and repair services for commercial, industrial, and residential buildings.
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Member Services Supervisor EmployerdirecthealthcareDallas, TX (HQ Office) 4d Lead, coach, and develop a team of Care Advocates to support members through their healthcare journey, resolving escalations and improving service operations.
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Department Manager - Loan Processing EnovaRemote $75k–$75k4d Supervise daily activities of call center representatives and supervisors to deliver exceptional customer service and drive departmental productivity in loan processing.
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Site Account Manager Rr-DonnelleyBoston, MA, us $85k–$85k4d Operations leader responsible for executing service delivery, ensuring operational excellence, and managing client relationships for a BPO account.
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Field Coordination Manager AssetWatchRemote $90k–$90k4d Lead real-time field support and escalation management to ensure seamless execution of field operations and protect the customer experience.
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Client Services Supervisor EurofinsFairfield, OH, us $52k–$52k4d Lead a contact center team to resolve escalated client concerns, manage daily work volume, and drive process improvements to meet SLAs.
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Service Manager Trainee RollinsManteno, Illinois $55k–$55k4d Lead a field service operation for pest control, ensuring top-notch service and safety while training and developing technicians.
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SOC Supervisor SecuritasWaltham Cross, England, gb $0k–$0k4d Lead and manage a team of customer service operators within a Security Operations Centre (SOC), ensuring high standards in ARC, Communications, and Dispatch functions.
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Manager, Customer Care - Support Team JobgetherCanada 4d Lead customer care operations and develop front-line support teams within a complex utility environment to optimize service quality and operational efficiency.
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客服經理 Customer Service Manager (TW Counie Operations) CoupangTaipei 5d Manage and develop customer service team leaders and senior agents to ensure stable operations and continuous optimization of CS teams for Coupang's Taiwan operations.
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Service Delivery Lead - User Support FeverUpRemote 5d Oversee day-to-day operational delivery of a global user support organization for White Label solutions, managing five Team Leads across multiple shifts and markets.
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Customer Service Team Leader Radius-LimitedSalford, England, gb 5d Lead and mentor a customer service team to deliver exceptional service, manage escalations, and drive performance improvements.
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Workforce Management - Senior Associate Manager - Real Time (Bangkok, Kuala Lumpur, Gurgaon, Pune Based - Relocation Provided) AgodaBangkok (One Bangkok Office) 5d Lead a Workforce Management (WFM) team to ensure real-time support availability, manage schedules, and deliver against customer experience KPIs.
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Customer Care Team Leader TomraRemote 5d Lead a team of Customer Care Specialists to ensure high-quality, reliable customer service across European markets, focusing on operational efficiency and continuous improvement.
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Sr Manager, Customer Service (Order Fulfillment) ThermofisherBudapest, Hungary 5d Lead and develop a customer care organization focused on order entry, order fulfillment, and complaints resolution to deliver exceptional service and operational excellence.
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Customer Operations Specialist↗ SITA Switzerland SarlRemote 5d Partner with account teams to monitor service delivery, operational performance, and customer commitments while managing escalations and driving continuous improvement.
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Branch Operations Manager StewartUSA MN Edina - 7701 France Ave S $71k–$71k5d Directly engages in field operations outside of core Escrow and Title Operations, supervising branch operations to ensure efficiency, profitability, and customer satisfaction.
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Manager, Business Service Delivery CableoneRemote 5d Manage and oversee a consolidated service delivery team responsible for end-to-end order management, customer communications, project management for construction, scheduling, and quality assurance for Business customers.
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Supported Housing Manager - Extra Care SovereignnetworkgroupWembley, GB $42k–$42k5d Lead a team of Supported Housing – Extra Care Officers to deliver high-quality, person-centred housing management services for adults, young people, and families with diverse support needs including homelessness, disabilities, and mental illness.
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Engagement Support Services - Supervisor - Mumbai - India PlantemoranMumbai - Goregaon 5d Supervise and coach staff in a client service, operations, or support services environment to ensure productivity, quality, and continuous improvement.
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Operations Manager (Italian & English) CnxROU Iasi - 1 Palat Street 5d Coaching and supervising a group of Team Leaders to ensure Client Service Level Agreement and financial expectations are achieved.
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Face to Face Fundraising - Team Manager CancerresearchukHome Based - England (35 Hour Weekly Max) $35k–$35k5d Lead and manage a team of field fundraisers at private site venues and events in London to deliver high volumes of new supporters for Cancer Research UK.
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Manager, Customer Support MiterRemote $150k–$150k5d Lead and grow a subset of the Customer Support frontline team, owning queue health, SLA performance, escalations, and coaching for payroll, benefits, and tax questions.
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Senior Manager Client Services - February 2027 Start Date EmpowerPH Manila 5d Managing and overseeing client service activities for plan sponsors and advisors, ensuring high-quality, efficient, and cost-effective service delivery while leading a team.
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ASP Operations Executive↗ Asus Global Pte. Ltd.Bedok, S00, SG 5d Oversee end-to-end frontend repair operations and manage Authorized Service Providers (ASPs) to ensure timely, quality service delivery and operational efficiency for ASUS devices.
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Fleet Monitoring Center Supervisor - Affirmative for People with Disability (PwD)↗ CaterpillarSão Paulo, SP, BR 5d Lead the Latam Fleet Monitoring Center team to transform machine data into actionable recommendations that improve customer uptime, productivity, and reliability.
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Lead Technical Global Field Operations(Portuguese language) UnisysBangalore, KA, India 5d Lead and optimize global field operations by managing engineer utilization, resolving escalated client inquiries, and driving process improvement initiatives.
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Field Service Manager AlfalavalSao Paulo - Av Mutinga 5d Lead and develop the Field Service organization to ensure operational excellence, customer satisfaction, and financial performance for industrial clients.
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Field Service Manager↗ BurroughsRemote 5d Lead a district of field service professionals and digital support teams to ensure maximum uptime and performance for payment, transaction automation, self-service, robotic, and IoT technologies.
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Responsable Technique Régional EcolabFRA - Rhône-Alpes - Lyon $41k–$41k6d Regional technical manager overseeing a team of field technicians for pest control services, ensuring service quality and client satisfaction.
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