Service Manager-Victoria
Core
Lead and transform the Victorian service operation for a window and door manufacturer, overseeing ~50 employees across field service, scheduling, glazing, and parts.
Role type
Senior Operations Manager (Field Service & Manufacturing)
Builds
End-to-end service delivery for residential builders and construction companies
Domain
Building products / Residential construction / Field service
Required skills
Team leadership, operational efficiency improvement, safety leadership, performance management, continuous improvement, cost management, stakeholder relationship building
Preferred skills
Experience in trades/construction/field service, ability to develop future leaders, hands-on problem solving
Technologies
Scheduling systems, fleet management tools, inventory systems
Responsibilities
Lead a team of ~50 employees across multiple sites, improve service delivery performance and operational efficiency, manage labour/fleet/parts costs, drive continuous improvement in workflow and execution, coach and develop supervisors
Seniority
Senior, hands-on IC with team leadership
