Branch Operations Manager
Core
Directly engages in field operations outside of core Escrow and Title Operations, supervising branch operations to ensure efficiency, profitability, and customer satisfaction.
Role type
Branch Operations Manager
Builds
Field-based operations for title and real estate services
Domain
Real Estate Services / Title Insurance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Branch supervision, team leadership, operational efficiency, profitability management, customer satisfaction, business unit alignment, resource allocation, strategic planning, problem solving, vendor negotiation
Preferred skills
Bachelor's degree in relevant field
Technologies
N/A
Responsibilities
Supervise day-to-day activities of employees responsible for operational tasks; Align branch goals with business unit goals by monitoring metrics; Provide leadership to managers, supervisors, and individual contributors; Develop departmental plans including business and production priorities; Identify and solve complex operational and organizational problems; Persuade managers and leaders to take action and negotiate with external partners/vendors/customers; Manage multiple related teams and allocate resources to align with business objectives.
Seniority
Mid-Senior, hands-on IC with leadership responsibilities