IT Service Management
1,548 open positions
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Senior Service Manager Automation (m/w/d) BWI GmbHBerlin, BERLIN €71k14d Primary digitalization partner for the German Armed Forces (Bundeswehr), delivering stable, secure, and efficient IT services and managing infrastructure management and documentation systems.
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IS Specialist(Senior ITSM, KPI and Reporting Lead)↗ CaterpillarKA, IN 14d Lead the development, management, and optimization of IT Service Management (ITSM) reporting, analytics, and performance measurement capabilities to transform operational data into actionable insights.
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Service Delivery Manager (m/w/d)↗ Konica MinoltaRemote 14d You serve as the central point of contact for all service-related topics in an international environment, ensuring the delivery of IT and print services for global customers.
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Gestor Projeto (M/F)↗ Fas - Sistemas de InformaçãoLisbon, Lisbon, Portugal 14d Project manager responsible for operational analysis, SLA management, and client contact within IT service teams.
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IT Application Specialist (m/w/d) Hays AGLeipzig, SACHSEN 14d Ensuring stable application operations, analyzing technical requirements, and implementing new solutions for modern applications.
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IT Operations Coordinator II LabcorpRemote $42k–$59k14d Coordinate IT operations, manage user access and security permissions, support audit/compliance activities, and maintain operational documentation for enterprise applications.
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Shift Manager - ITIL↗ TalentgigsNavi Mumbai, Maharashtra, India 14d Supervise IT support teams on the floor, oversee ticket resolution, incident management, and change processes to ensure SLA compliance.
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Senior Platform Support Analyst DentsuaegisBangalore, IN 14d Support and maintain application platforms to ensure reliability, scalability, and high availability.
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Major Incident Management Analyst VisaPL - Warsaw, Poland 110k14d Manage high-impact, high-severity incidents to minimize business disruptions and coordinate resolution with global teams.
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Analista Junior de Infraestructura y Operaciones IT (Coyuntural 3 meses)↗ Bbva En ArgentinaBuenos Aires, Buenos Aires Province, Argentina 14d Junior IT Infrastructure and Operations Analyst supporting key technology resilience projects, consolidating corporate KPIs, and automating internal processes.
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IT Operations & Security Administrator↗ Trading Solutions.Barranquilla, Atlántico, Colombia 14d Backbone of technology infrastructure ensuring secure, reliable, and efficient access to platforms for active clients and teams across multiple countries.
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IT Manager - Asset Management↗ Mott MacDonaldKA, IN 14d Lead governance and operational assurance of IT asset management (Software and Hardware) across the organization, ensuring licensing compliance, lifecycle controls, and data quality.
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Maintenance, Bug Response, and Ticket Management Staff , System Quality Management Team - Corporate Business Operation Department , Business Strategy Supervisory Department (GSD) RakutenTokyo, Japan 14d Lead incident resolution, system monitoring strategy, and proactive maintenance for Rakuten Mobile's enterprise business to ensure stable post-release operations.
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accompio GmbH: Technische/r Servicemanager (m/w/d) accompio GmbHAugsburg, Bayern, BAYERN 14d Managing IT service delivery for network and security services, ensuring stable operations, and leading a team of ~12 staff.
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IT Ops & Service Oversight Lead↗ Empresa Confidencial 14d Define, implement, and govern the Technology Operations model to ensure reliable, resilient, and business-aligned technology services.
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IT Service Experience & Adoption Manager (w/m/d) Investitionsbank Schleswig-HolsteinKiel, SCHLESWIG_HOLSTEIN 14d Analyze IT service usage and feedback to drive improvements in service quality and user experience; lead the adoption of new IT solutions through communication, training, and enablement.
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Fachinformatiker/-in Servicecenter (m/w/d) Flughafen StuttgartStuttgart, BADEN_WUERTTEMBERG 14d Ensure operational stability of airport security screening systems (airside and baggage) and provide 1st-level IT support.
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Shift Manager CubicIND Hyderabad Aparna, IN 14d Provide direct supervision to Tier 1 and Tier 2 staff across Network Operations Center (NOC), Security Operations Center (SOC), and Service Desk during assigned shifts, acting as technical and operational command authority.
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Technical Operations Center Manager UmusicNashville, Tennessee, US 14d Lead global 24/7 technical operations, ensuring service reliability, managing major incidents, and driving automation to reduce toil across critical infrastructure.
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Technical Operations Manager GradientaiHeadquarters $130k–$155k15d Oversee TechOps, responsible for major IT initiatives, internal and external helpdesks, and partner with DevOps and SecOps to maintain high availability cloud application, database, and IT infrastructure.
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Coordinador de Service Desk y Operaciones IcorpMéxico $360k–$420k15d Lead and manage Service Desk operations, ensuring SLA compliance and supporting business units with technical issues.
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Sécurisation et automatisation des infrastructures IT Windows/Linux, bases de données et solutions ITSM grâce à l’IA InetumCasablanca, Casablanca-Settat, ma 15d Automate IT operations and enhance infrastructure security for Windows/Linux environments, Oracle/SQL databases, and ITSM solutions using AI.
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Senior Product Manager, Customer Operations NuiteeRemote 15d Own internal systems and tooling for the Customer Success team to resolve issues, handle incidents, and track fulfillment across configuration and operations.
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Incident Manager / Service Delivery Manager IT (H/F) CitechLyon, fr €38k–€52k15d Manage IT incidents and service delivery to ensure service quality and optimize user experience for a major client in France and internationally.
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Service Desk Specialist - Tieto Banktech (m/f/d) TietoPune, in 15d Execute Incident Management processes to resolve service interruptions and manage customer requests for banking/financial services clients in Nordics and UK.
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Delivery Network Manager (Exams) - CB Support↗ British CouncilTH 15d Leads end-to-end technical delivery of computer-based (CB) exams across multiple countries, ensuring systems, devices, venues, and infrastructure are ready and compliant.
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Product Support Engineer↗ AmadeusBogotá, CUN, CO 15d Monitor system alerts, provide first-level technical support, analyze incidents, and resolve production issues for Amadeus Hospitality environments.
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ITSM RUN Service Lead↗ Crédit AgricoleClementi, S00, SG 15d Oversee operational delivery of RUN Incident, Problem, and Change Management practices to ensure consistent execution, compliance, and service quality.
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ECM Service Manager↗ Zurich InsuranceBarcelona, CT, ES 15d Manage and evolve ECMaaS and ZBOX business-critical applications, ensuring stability, reliability, and service delivery for thousands of users across global business units.
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Cross Technology Managed Services Engineer (L3)↗ Ntt DataSingapore, S00, SG 15d Provide exceptional service to clients by proactively identifying and resolving technical incidents for complex cross-technology infrastructure.
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Sr. Technical Support Engineer↗ Aligned AutomationIndore, Madhya Pradesh, India 15d Manage day-to-day operations of a global technical support team (L1/L2) for enterprise clients, ensuring efficient ticket processing, dispatch coordination, and SLA compliance across servers, storage, and client systems.
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LEAD ADMINISTRATOR L2↗ WiproBengaluru, Karnataka, India 15d Oversee incident management processes, define monitoring protocols, and ensure system resilience to manage client expectations and supervise team performance.
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Senior Enterprise Software Engineer WkIND-Pune-Smartworks, IN 15d Senior operational advisor ensuring ITSM practices (Change, Incident, Request, Problem, SLA) deliver intended outcomes through performance monitoring, compliance reviews, and process improvement.
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IT Service Management Analyst │Porto or Lisbon↗ Talent Search PeoplePorto, Portugal €33k15d Manage Service Desk performance, vendor relationships, and service transformation initiatives across 51 countries in the EMEA region.
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EMEA Service Experience & Automation Specialist (m/f/d)↗ Linde EuropePorto, Porto, Portugal 15d Lead governance of Service Desk operations and drive regional roadmap for AI, automation, and self-service capabilities to enhance employee support experience.
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Gestor/a Servicios IT↗ CapgeminiRemote 15d Managing and coordinating IT services and projects using Agile/Scrum, PMP, or Prince2 methodologies with a focus on quality, tracking, and optimization.
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Gerente de Entrega de Serviços - SDM↗ It-One Information TechnologyRemote 15d Principal integration point between client, operations, NOC, and technical teams to ensure operational governance of IT service contracts.
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Senior Manager, NOC SoleraCoyoacan, MX 15d Lead the Global Network Operations Centre to provide 24/7/365 support for Solera's SaaS platforms and associated infrastructure.
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Förvaltningsledare IT till Skolinspektionen↗ SkolinspektionenStockholm, Stockholm County, Sweden 15d Full technical management of the authority's applications and operational systems, ensuring quality, stability, and information security while coordinating with external IT providers.
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Regional IT Site Support Team Lead - AMER East MoogBlacksburg, VA, US $90k–$115k15d Lead and oversee onsite IT support activities for a designated geographic region, supervising a team of IT professionals at various facilities.
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End User Technology Senior Manager CbhRaleigh, NC, US $140k–$200k15d Strategic and operational leadership for the firm's end-user technology and service delivery function, setting vision and roadmap for U.S. white glove support, onsite event support, ITSM governance, and endpoint deployment.
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Senior Data Center Engineer V-Soft Consulting Group, Inc.USA $74k–$114k15d Design and implement security and cloud connectivity solutions, lead technical deployments, and manage IT operations for a premier client.
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Change Manager Marsh McLennanMéxico 16d Manage the end-to-end ITIL change management lifecycle for database production services, ensuring compliance and efficient execution of change requests.
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Project Manager - Applications / RPA↗ nSearch GlobalSingapore, Singapore 16d Manage day-to-day operations of business systems, oversee vendor-led incident management, coordinate releases, and deliver enhancements within a live operational environment.
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Subject Matter Expert↗ OrangeMH, IN 16d Serve as the single point of contact for customers, leading governance, incident management, and service improvement for network, security, and cloud environments.
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IT Monitoring & Incident Management - Banking - Consultant/Senior Consultant BIP GroupProvincia di Roma, Lazio €28k–€33k17d IT Monitoring & Incident Management for banking clients, focusing on incident lifecycle management, root cause analysis, and reporting.
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