IT Service Management
905 open positions
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Infrastructure Supervisor↗ EatonQuerétaro, QUE, MX 23d Manage overall operational excellence for a Site IT support team, coordinate global escalations, and lead improvement initiatives for IT infrastructure and OT environments.
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Manager : Professional Services↗ Ntt DataKA, IN 23d Manage technical services teams to ensure client IT infrastructure and systems remain operational through proactive incident resolution and service delivery.
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Senior Systems Engineer (Operations & Support)↗ Zenith InfotechSingapore, S00, SG $7k–$7k23d Ensure availability, security, and compliance of mission-critical cloud-hosted enterprise applications through operations, maintenance, incident management, and system enhancements.
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Technology Senior Manager - Service Reliability & Operations MtbBuffalo, NY $148k–$148k23d Leading strategy, governance, and modernization of 24x7x365 technology operations to ensure service reliability and operational excellence.
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Infrastructure Operations / IT Infrastructure↗ NextgenDL, IN $700k–$700k23d Oversee end-to-end infrastructure stability, service governance, vendor management, incident management, and executive reporting for IT infrastructure towers.
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SysOps Analyst↗ InfosysSão Paulo, SP, BR 23d Administer, maintain, and support RADAR, Goldfire, and TAMAR applications while managing user access, security controls, and system health.
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?IT Operation Engineer (m/w/d) Berlin, BERLIN 23d Ensuring stable, secure, and SLA-compliant operation of production applications, platforms, and infrastructure components across cloud, on-premises, and hybrid environments.
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Manager↗ Trans Mountain Corporation Inc.Calgary, AB, CA 23d Oversee support and maintenance of business-critical applications, ensuring reliable performance, timely issue resolution, and high service standards for end users.
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Engineering Lead - Service Desk & IT Service Management Operations↗ VylorSão Paulo, SP, BR 23d Leading global Service Desk operations and transforming IT Service Management (ITSM) processes to ensure 24/7 availability, security, and high-quality end-user experience.
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?2026/09 Service Level Manager (m/w/d) Remote $0k–$0k23d Drive the transformation of an IT service provider into a cloud-based data center by managing service levels, optimizing processes, and ensuring customer satisfaction.
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Service Delivery Analyst - 12 month FTC LgtLondon 23d Lead IT service management operations, incident response, and continual service improvement for a private banking wealth management firm.
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IT Operations Specialist - Communication AGBangalore Area 23d End-to-end operations and stability management for Airbus group communication platforms including Webfactory, Media Gallery, Airbus TV, and social media tools.
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IT Application Owner (f/m/x) DbRemote 23d Manage, stabilize, and continuously improve business-critical applications within the Shared Applications and Services organization.
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IT Service Delivery Manager MedHealthMelbourne, VIC, au 23d Lead IT service management, change management, vendor performance, and operational communications to ensure reliable, efficient, and customer-focused technology services.
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Service Delivery Manager 2021 Kinetic ITSydney, New South Wales 23d Lead the delivery of Service Desk, Tech Bar, Desktop Services, and airport support across Sydney, Melbourne, and nationally for a major Australian customer.
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VIC Field Engineers Team Leader St Vincent’s Health AustraliaMelbourne, Victoria 23d Leading a local team of field engineers to deliver high-quality on-site and remote technical support for end-user devices, printers, mobile devices, telephony, and network infrastructure across St Vincent's clinical facilities.
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Monitoring & Operations Analyst InetumPorto, Porto District, pt 23d Monitor alarms and events, perform incident triage, manage tickets, and execute operational procedures for critical technology infrastructure.
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Embedded Crisis Response Technology Analyst Sibylline LtdAustin, TX, us $107k–$107k24d Operate and configure crisis response systems (Everbridge VCC, Veoci) to deliver actionable intelligence and strategic advice to decision-makers across the USA, UK, and APAC.
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Tead lead for service desk↗ Beyond2uSingapore, S00, SG 24d Lead and manage IT Service Desk operations, ensuring SLA compliance, handling escalations, and driving service recovery.
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Service Management Specialist SunlifeTaguig City, National Capital Region (Manila) 24d Strengthen operational discipline, service resilience, and change control maturity for CTO APAC by supporting ITIL-aligned practices.
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Lead Systems Operations Engineer - Technology Major Incident Management↗ Wells FargoKA, IN 24d Lead Systems Operations Engineer responsible for Major Incident Management, serving as primary Incident Commander for P1/P2 incidents to ensure rapid restoration and service stability.
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IT Systems Operations Engineer - Remote DrivetimeRemote 24d Build an ITSM practice from the ground up inside Freshservice, designing processes, workflows, governance, and automation for IT Operations Management, Asset Management, CMDB, Change Management, and Release Management.
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Technical Writer↗ NinjaOneRemote $85k–$85k24d Develop, maintain, and improve customer-facing product documentation for a SaaS Unified IT Operations Platform, transforming complex technical details into clear guides for customers and internal teams.
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Service Delivery Lead↗ AirbusKA, IN 24d Lead service delivery for IT solutions supporting Engineering and PLM domains, ensuring stable applications and infrastructure while managing vendor relationships and operational performance.
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ServiceNow Administrator↗ Mott MacDonaldKA, IN 24d IT Service Analyst acting as the first point of contact for employee IT issues, managing incidents and workflows within the ServiceNow platform to ensure timely resolutions and business continuity.
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Cloud Operations Analyst Cat3 Locations $98k–$98k24d Provide platform stability and production support for cloud-based services including on-call support, incident management, and operational readiness.
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Advanced System Manager I↗ Novo Nordisk, Inc.KA, IN 24d Manage operation, maintenance, release, and change of IT systems for portfolio management within Research Tech Delivery GBS.
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Service Desk Supervisor↗ B. Braun Business ServiceBogotá, CUN, CO 24d Lead and manage the internal IT Service Desk team as the primary point of contact for end-user support and incident escalation.
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ABL - Incident Manager↗ CapgeminiAguascalientes, AGU, MX 24d Managing IT incidents and problems within banking infrastructure to ensure service continuity and resolve technical disruptions.
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?Cloud Operations Engineer (m/w/d) Remote 24d Ensure stable 24/7 platform operations, monitor KPIs/SLAs, and handle incident resolution for IT solutions.
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ITSM & Vendor Management Specialist↗ Schneider ElectricBarcelona, CT, ES 24d Govern enterprise IT service performance and strategic vendor relationships to ensure SLA attainment, cost efficiency, and risk mitigation across global infrastructure pillars.
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Software Lifecycle Manager↗ VodafoneLisboa, P11, PT 24d Bridge operations, customer experience, and product development to ensure investments prioritize initiatives with the greatest impact on customers and the business.
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Analyst MufgubMUFG Global Service Private Ltd. - Bengaluru (BCIT) 24d Monitor and support IT infrastructure and application systems operations, including batch failures, incidents, and system housekeeping.
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Critical Incident Communications, Manager SalesforceWashington - Bellevue, US 24d Manage communications for critical technical incidents, translating complex issues into clear updates for customers, executives, and internal stakeholders during service disruptions and security events.
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System Operator with Japanese skills KyndrylKIN51655 Gurugram (KIN51655) 24d Customer-facing System Operator role involving project-based analysis, documentation, system troubleshooting, automation, and long-range IT infrastructure strategic planning.
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HPE L1/L2 Nonstop Engineer DxctechnologyBGR - SOFIA 24d Monitoring and resolving production and preproduction system incidents for HPE Nonstop customers, escalating complex issues to L3.
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?IT Service Operations Engineer (m/w/d) - 2-Schicht-Betrieb Nürnberg, Mittelfranken, BAYERN 24d Monitoring and ensuring stable, secure, and efficient operation of IT and cloud services in a two-shift environment.
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Senior Specialist, Commercial Operations Technology ScoutmotorsCharlotte, NC $140k–$140k24d Lead Commercial IT Launch & Support technology for customer support tooling, retail issue escalation, and operational readiness.
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Support Escalation Management MicrosoftUnited States, Multiple Locations, Multiple Locations $78k–$78k25d Manages escalated customer incidents and coordinates with engineering/operations teams to resolve complex issues for government agency customers.
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Business Analyst/Operations (Non-Technical)↗ Amaris Consulting40, TH 25d Support day-to-day administrative and operational activities within the IT environment, focusing on process improvement and change management.
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Analyst, System and infrastructure operations, maintenance and development DesjardinsMontréal 25d Design, configure, administer, maintain, upgrade, and test business solutions, computer networks, management systems, programs, and database servers while analyzing and diagnosing issues related to controls, quality assurance, and large-scale deliveries.
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Customer Incident Manager XeroAU: Melbourne: (260 Burwood Rd) 25d Orchestrates major and minor incidents from the customer's perspective, balancing immediate crisis response with strategic problem-solving to minimize disruption and ensure clarity.
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