IT Service Management
905 open positions
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Service Manager III EquinixDallas Infomart Office DAI $118k–$176k18d Ensure effective operation of IT services through Major Incident, Change, Release, Event, and Service Management processes to minimize disruptions and drive operational excellence.
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Senior Consultant - Software Engineering Principal FinancialPune, India 19d Lead IT operations management with a strong emphasis on Problem Management and Availability Management for key applications and services.
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Manager - Service Management - Cloud InteractiveSt Leonards, New South Wales 19d Lead governance, delivery, and continuous improvement of Incident, Request, Problem, Configuration, and Change Management functions while managing the Service Desk in a managed services environment.
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Customer Success Manager NecDarwin, Northern Territory 19d Lead a multidisciplinary Service Management team to deliver and govern ITIL-aligned IT services for a government client, ensuring contractual obligations and continuous improvement.
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Service Desk monitoring Pyramid Global TechnologiesNew South Wales 19d 24x7 monitoring of server and device alerts in a Data Centre, triaging incidents, and managing service desk tickets for business users.
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Cross Technology Managed Services-Backup Engineer (L2)↗ Ntt DataMH, IN 19d L2 support engineer maintaining client IT infrastructure by monitoring, investigating, and resolving technical incidents and problems.
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Senior Systems Administrator, IT Applications RyanHyderabad IN - Block A 19d Senior ITSM Analyst responsible for implementing, administering, and optimizing ITSM processes and Ivanti applications to align with business goals and ITIL frameworks.
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Director - Major Incident & Problem Management MyhrabcVilnius, Lithuania $103k–$148k19d Build and lead world-class Major Incident and Problem Management capabilities to ensure IT and OT stability, driving accountability across product teams and enabling rapid recovery from critical service failures.
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?Global IT Asset Manager↗ MH, IN $2000k–$2000k19d Manage the end-to-end lifecycle of IT assets across a large enterprise environment, ensuring data accuracy in CMDB and ITSM systems.
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Technical Support Officer Inbox-Business-TechnologiesIslamabad, Islamabad Capital Territory, Pakistan 19d Coordinate daily IT support operations, manage service requests, and act as the central liaison between end-users, technical teams, and vendors to ensure timely issue resolution.
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Manager, Help Desk↗ Scale ComputingKA, IN 19d Lead the Help Desk and System Administration team in India, ensuring 24/7 operational health, SLA adherence, and cross-region collaboration with US counterparts.
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Application Manager (IT)↗ LinesightKA, IN 19d Manage the day-to-day operation, security, and reliability of a portfolio of business-critical enterprise applications.
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Product Lead for ITM↗ PlenitMadrid, MD, ES 19d Lead the IT Management service and Marketplace to help IT Service Providers manage technology at scale, automate operations, and expand their offerings.
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Operational IT Partner Manager↗ Advising & RecruitingRemote 19d Manage day-to-day value, compliance, and performance of third-party IT partners, contractors, and service providers in LATAM.
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Salesforce Service Cloud Consultant↗ HenkelRemote 19d Manage the Salesforce Service Cloud application, including incident and change management, user support, development team coordination, enhancements, releases, security and compliance, while ensuring system performance and SLA adherence.
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Service Desk Team Leader (Trilingual)↗ CognizantBuenos Aires, B, AR 19d Lead a team of technical support analysts providing first-level support to users across Latin America.
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Operations Analyst↗ PpgQuerétaro, QUE, MX 19d Monitor operational applications and infrastructure to ensure service availability, troubleshoot incidents, and support continuous improvement of operational and technology services.
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ICT Command Centre Operator DxctechnologySGP - SINGAPORE 19d Manages service desk calls, emails, and incidents; acts as first responder for system alerts; coordinates incident resolution with vendors.
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Senior IT System Administrator↗ Aisนนทบุรี, 38, TH 19d Monitor, support, and optimize Fibre Mobile Applications and AI Smart Home Services including mobile apps, cloud platforms, and IoT device management systems.
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ESPECIALISTA DE TI - BARUERI SP SgsBarueri, SP, br 19d Execute action plans and processes to support IT users, manage technical support tickets, and ensure service continuity and quality.
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TECHNICAL LEAD L1↗ WiproTS, IN 20d Develop and review module-level code, create replication patterns, and perform root cause analysis to ensure stable application solutions.
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JUNIOR SUPPORT TECHNICIAN (FOCUS ON VaM) - VAGA AFIRMATIVA PARA MULHERES (35681) Bosch-GroupCampinas, SP, br 21d Provide 24x7 real-time monitoring and coordination for critical IT incidents, acting as a Validation Manager to verify ticket severity and approving emergency changes.
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Network Operations Center Specialist - Memphis xAIMemphis, TN 21d 24/7 monitoring and incident response specialist ensuring campus network and infrastructure health through communication, verification, and escalation.
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Technical Support Engineer MiratechRemote 22d Real-time monitoring, incident triage, and coordination across technical and business teams to ensure operational continuity for a global healthcare leader.
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Service Desk Analyst NttSydney, New South Wales 22d First point of contact for clients and vendors, handling incidents and service requests via calls, chat, and tickets.
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Operador/a NOC / Infraestructuras Junior (24x7) InetumBilbao, PV, es 22d Monitorización continua de infraestructura crítica, gestión de alarmas e incidencias, y resolución remota en un equipo de Operación/NOC.
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Manager II, IT Operations & Automation GrabPetaling Jaya, my 22d Lead regional IT Operations for Level 1 and 2 infrastructure, end-user computing, workplace technology, and Network Operations Centre services.
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Lead Computer Operations Analyst University HealthUSA $19k–$19k22d Oversee shift operations and staff performance for a health system's computer operations in a multi-platform environment.
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?System Engineer (w/m/d) - Support Weßling, Oberbayern, BAYERN 22d Ensure reliable and smooth operation of ADAC Air Rescue IT systems, serving internal staff and on-site crews to support life-saving missions.
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ITSM Business Analyst↗ ExxonMobilKA, IN 22d Design, govern, and continuously improve IT Service Management (ITSM) processes (Incident, Change, Problem, Request) aligned with ITIL best practices.
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Project Coordinator - Asset Management↗ Nielsen40, TH 22d End-to-end management of technology assets (hardware, software, cloud) across their lifecycle to ensure accuracy, control, and value realization.
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IT Service Manager - Cigna Healthcare CignaBengaluru, India 22d Lead the International Health Technology Service Management function to embed consistent service management practices, ensure operational readiness, and govern the transition of new services into production support.
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Sr Busniess Applications Analyst↗ Suncor EnergyCalgary, AB, CA 22d Senior Application Support and Service Delivery professional ensuring reliable operations for business-critical applications in an asset-intensive environment.
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Applications Support Manager↗ CitiCiudad de México, DIF, MX 22d Manage applications support teams and provide technical oversight for systems and applications to ensure high availability and stability for business operations.
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IT Service Transition Manager – Global IT Service Management PladisChiswick Park 22d Manage the end-to-end transition of IT projects, changes, and enhancements into live service across five global regions, ensuring operational readiness and stability.
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Infra Operation Group Manager - System Infrastructure Department, Information Systems Division, Rakuten Life Insurance Co., Ltd. (Secondment) RakutenTokyo, Japan 22d Lead the System Operation Group to manage daily system operations, incident response, and release coordination for Rakuten Life Insurance's applications tightly integrated with insurance business processes.
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Network Operations KyndrylNoida India (INNOIGAL) WeWork Galaxy SO 22d Lead 24x7 network and data center operations, managing incidents, escalations, and shift coverage to ensure service availability and SLA compliance.
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Program Manager↗ eClerxMH, IN 22d End-to-end delivery of Service Desk operations (L1/L2 support) ensuring SLA adherence, customer satisfaction, and operational excellence for client engagements.
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IT Service Manager - Cigna Healthcare↗ The Cigna GroupKA, IN 22d Lead the International Health Technology Service Management function to embed consistent service management practices and ensure new/changed services transition into production support with appropriate governance and controls.
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IT Help Desk Supervisor TaskUsLas Pinas, NCR, Philippines 22d Oversee daily Help Desk operations, optimize efficiency, and manage team performance to ensure customer satisfaction and SLA adherence.
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Monitoring Lead Version-1Remote 23d Product owner and SME for the Event Management tooling environment, driving automation, AI integration, and strategic direction for monitoring platforms.
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Administrador/a Junior Remedy con Inglés Sopra-SteriaMadrid, MD, es 23d Junior BMC Remedy administrator supporting an aerospace client's ITSM operations.
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