IT Service Management
1,546 open positions
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IT Spezialist Systemadministration & Notfallmanagement / BCM (g/n) Bankpower GmbHDachau, BAYERN 13d Bridge between technical IT support and strategic crisis protection, managing Business Continuity Management (BCM) and ensuring smooth IT operations for a financial institution.
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Service Delivery Manager IngrammicroNorthwich, Cheshire, United Kingdom 13d Oversee contractual deliverables and manage the end-to-end customer service experience for assigned accounts to ensure successful delivery within approved margins.
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Senior Manager, Operational Excellence & AI Operations PayPalBangalore, Karnataka, India 13d Own operational excellence standards, metrics, and AI agent visibility across Enterprise Systems & Employee Technology value streams.
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Lead Platform Administrator↗ IqwareRemote, US $90k–$110k13d Lead day-to-day operational leadership for Tier 1/2 support functions, managing incidents, problems, service requests, and inquiries via ServiceNow while optimizing AI-assisted service delivery.
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Lead Platform Administrator↗ Fullsteam LLCRemote, US $90k–$110k13d Lead operational execution and quality assurance for Tier 1/2 IT service desk functions, optimizing ServiceNow AI capabilities and managing incident resolution.
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Project Manager / Responsable de Servicio, Barcelona↗ BaossBarcelona, CT, ES 13d Lead IT service delivery and governance for a critical 24x7 environment, ensuring SLA compliance and operational continuity.
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Manager, End User Experience and Service Delivery↗ Kriya TherapeuticsResearch Triangle Park, NC, US 13d Lead the service desk team and own the ITSM platform, automation, and programs shaping the day-to-day technology experience for employees in a biotech company.
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MS Senior Team Lead↗ Ntt DataKA, IN 13d Senior Team Lead responsible for operating Managed Services, ensuring IT infrastructure and systems remain operational for clients, and driving service delivery outcomes.
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Managed Services Delivery Analyst↗ DatavailMH, IN 13d Operational backbone for Managed Services accounts, coordinating processes, reporting, governance, onboarding, and compliance to ensure consistent service delivery.
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Service Operations Engineer NxpBangkok, TH 13d Manage general application tasks, daily operations, usability, and support automation of processes and deployment pipelines.
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IT-Service Manager/in F&W Fördern & Wohnen AöRHamburg, HAMBURG 13d Managing external IT service providers and internal IT processes to ensure stable infrastructure for a social housing organization.
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LEAD ADMINISTRATOR L2↗ Wipro 13d Oversee incident management process, define monitoring protocols, and ensure system resilience to manage client expectations and supervise team performance.
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IT Service Delivery Manager VanderlandeVeghel, Netherlands €59k–€80k13d Manage and support mission-critical smart IT solutions for airports, including baggage transport orchestration and data analytics platforms, ensuring reliable service performance and customer satisfaction.
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Service Delivery Manager↗ Version 1Remote 13d Manage end-to-end service delivery for cloud-hosted managed services, acting as the primary point of contact for senior stakeholders to ensure operational readiness, governance, and customer satisfaction.
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Sr Associate, Cyb Sec IT RiskM NtrsPune, India 13d Sr Associate providing specialized technology risk advisory support across IT Service Management (ITSM) processes including Incident, Change, and Problem Management.
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Application Support Manager↗ Lorhan ItHyderabad, Telangana, India 13d Managing 24*7 application support operations for custom and enterprise software, ensuring SLA compliance and driving incident resolution.
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MS Senior Team Lead↗ NTT DATA, Inc.Bengaluru East, Karnataka, India 13d Senior Team Lead responsible for operating Managed Services Operations, ensuring IT infrastructure and systems remain operational for clients while driving service delivery and continuous improvement.
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Lead Enterprise Software Engineer WkIND-Pune-Smartworks, IN 13d Lead the operational governance, execution, and assurance of enterprise-scale IT Service Management (ITSM) practices including Change, Incident, Problem, and Service Level Management.
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Senior Incident / Problem Management Analyst (f/m/d)@ A1 Competence Delivery Center A1groupСофия, BG 13d Manage end-to-end incident lifecycle, lead major incidents, and drive problem management to ensure service restoration and continuous improvement.
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Head of Production Support↗ UobBangkok, Bangkok City, Thailand 13d Lead incident and problem management for IT service delivery, ensuring technology services are delivered effectively to minimize business impact and restore normal operations quickly.
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Customer Success Manager HpeRemote $65k–$151k13d Partner with customers as an extension of their IT management structure to ensure service delivery, manage escalations, and drive customer satisfaction for IT services.
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Analista de Transição de Serviços DxctechnologyBRA - SP - SAOBERNARDO DOCAMPO, BR 13d Facilitate efficient service transitions from Build to Run teams, ensuring knowledge transfer, process alignment, and operational readiness before production launch.
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Technical Analyst HancockwhitneyUNO Center - New Orleans, LA, US 13d Manages the lifecycle, inventory, and compliance of hardware and software assets, optimizing licenses and supporting audit readiness.
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Problem Manager – Platform Azure SimCorpWarsaw, PL 13d Drive root cause analysis, prevent recurring issues, and improve stability for cloud-native investment management services.
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Technical Service Manager↗ Between TechnologyBarcelona, CT, ES 13d Operational reference for digital platforms, acting as a bridge between business, technology, and providers to manage incidents and support corporate digital applications.
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IT Asset Management Analyst Acrisure100 Ottawa Ave Sw - GRAND RAPIDS, MI, US 13d Own outcomes for hardware asset lifecycle execution, data integrity in ServiceNow, asset reporting/analytics, and audit/compliance support for IT assets.
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IT Change Management, Lead InteracToronto, CA $100k–$125k13d Leading and governing the ITSM Change management practice to ensure all technology changes are assessed, prioritized, and executed in a controlled manner to minimize risk and maintain stability.
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IT Specialist - Services Improvements WabtecContagem, MG, br 14d Drive continuous improvement initiatives to enhance the quality, efficiency, and adoption of Digital Workplace services across global operations.
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Responsable support technique H/F AltenFrance 14d Manage cross-functional technical support, analyze incidents, and oversee IT infrastructure deployment for client projects.
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Opéra Cloud PMS L2 Expert (F/M/X) AccorCorpoRemote 14d L2 support expert ensuring operational excellence, performance, and continuous improvement for the PMS domain in the hospitality industry.
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Intern - IT Operations & Automation (Jan-June 2027, Full-Time) Mizuho BankSingapore, Singapore, SG 14d Support day-to-day IT operations activities including service monitoring, incident tracking, and operational follow-up across infrastructure and application support teams.
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IT Project Manager↗ The Edge Contracting Services Pte. Ltd.Singapore, S00, SG 14d Lead application support teams, manage vendor relationships, and drive enhancements for mission-critical enterprise systems.
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IT Service Delivery Manager | MSP↗ Global Accounting NetworkSyosset, NY, US $110k–$120k14d Manage day-to-day service operations across helpdesk, escalations, project delivery, and dispatch functions for an MSP, ensuring high standards of customer experience and technical delivery during scaling and acquisitions.
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Service Delivery Manager↗ Project Search Pte. Ltd.Singapore, S00, SG 14d Lead end-to-end service delivery, operational governance, and stakeholder management for a large-scale IT operations and managed services engagement.
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Teamleitung IT-Berechtigungen & Service Management (m/w/d) Stadtsparkasse DüsseldorfDüsseldorf, NORDRHEIN_WESTFALEN 14d Leading the IT Authorization and Service Management group to ensure secure, compliant, and efficient IT operations for a savings bank.
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Operations Controller↗ Sim Retail SolutionsRemote ₹720k–₹960k14d Manage day-to-day operations across Project Management, Software Development, Help Desk, and Product teams to ensure operational discipline and reduce Founder involvement.
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IT Service Manager Integrationsplattform (m/w/d) HAMBURG WASSERHamburg, HAMBURG 14d Managing the stable operation of an integration platform, including service management, maintenance coordination, integration project support, and system monitoring.
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Salesforce Support Lead↗ 3mt Galicia Global ServicesValencia, VC, ES 14d Lead Level 2 Salesforce support team for a multinational health sector company, coordinating with local IT subsidiaries and managing global SLA compliance.
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Senior Service Manager Automation (m/w/d) BWI GmbHBerlin, BERLIN €71k14d Primary digitalization partner for the German Armed Forces (Bundeswehr), delivering stable, secure, and efficient IT services and managing infrastructure management and documentation systems.
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IS Specialist(Senior ITSM, KPI and Reporting Lead)↗ CaterpillarKA, IN 14d Lead the development, management, and optimization of IT Service Management (ITSM) reporting, analytics, and performance measurement capabilities to transform operational data into actionable insights.
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Service Delivery Manager (m/w/d)↗ Konica MinoltaRemote 14d You serve as the central point of contact for all service-related topics in an international environment, ensuring the delivery of IT and print services for global customers.
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Gestor Projeto (M/F)↗ Fas - Sistemas de InformaçãoLisbon, Lisbon, Portugal 14d Project manager responsible for operational analysis, SLA management, and client contact within IT service teams.
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Director Infrastructure BAYADA Home Health CarePennsauken, NJ 08109 | 39.950866919 | -75.048664024 $160k–$180k14d Lead the strategy, design, and management of the Vendor Management Office (VMO) and enterprise incident management program to support organizational objectives.
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IT Application Specialist (m/w/d) Hays AGLeipzig, SACHSEN 14d Ensuring stable application operations, analyzing technical requirements, and implementing new solutions for modern applications.
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IT Operations Coordinator II LabcorpRemote $42k–$59k14d Coordinate IT operations, manage user access and security permissions, support audit/compliance activities, and maintain operational documentation for enterprise applications.
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Shift Manager - ITIL↗ TalentgigsNavi Mumbai, Maharashtra, India 14d Supervise IT support teams on the floor, oversee ticket resolution, incident management, and change processes to ensure SLA compliance.
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