Technical Operations Manager
Hybrid
Core
Oversee TechOps, responsible for major IT initiatives, internal and external helpdesks, and partner with DevOps and SecOps to maintain high availability cloud application, database, and IT infrastructure.
Role type
Senior Technical Operations Manager
Builds
High availability cloud application, database, and IT infrastructure
Domain
SaaS insurance technology
Deliverable
infrastructure
Required skills
IT infrastructure management, team leadership, cloud environment monitoring, identity management, ticket management, networking
Preferred skills
Strategic planning, incident management, SLA compliance, staff coverage management
Technologies
MacOS, Windows 11, Jamf, Intune, Okta, Microsoft365, Atlassian, FreshService, TCP/IP