IT Operations Coordinator II
Core
Coordinate IT operations, manage user access and security permissions, support audit/compliance activities, and maintain operational documentation for enterprise applications.
Role type
IT Operations Coordinator
Builds
Operational stability, compliance adherence, and efficient access management for business systems
Domain
Healthcare / IT Operations
Deliverable
dashboards & analysis
Required skills
User access administration, compliance auditing, process documentation, operational reporting, stakeholder communication, data management
Preferred skills
Healthcare domain experience, workflow automation, IT service management, process improvement
Technologies
Microsoft Office Suite, Microsoft Teams, IT service management platforms, Reporting and analytics tools, Enterprise application administration
Responsibilities
Coordinate and process user access requests; Administer security access for systems; Perform recurring user access reviews; Support internal controls and audit activities; Manage bulk processing and data maintenance; Generate operational reports; Create and improve standard operating procedures; Monitor technology support requests; Coordinate with IT teams and vendors; Identify process improvement opportunities.
Seniority
Mid-level, hands-on IC
