Change Manager
Core
Manage the end-to-end ITIL change management lifecycle for database production services, ensuring compliance and efficient execution of change requests.
Role type
Change Manager (IT Service Management)
Builds
Database production services and application support changes
Domain
IT Service Management / Database Operations
Required skills
ITIL change management, ITIL Service Management processes, change request validation, change lifecycle management, change reporting, change prioritization and scheduling, governance support
Preferred skills
Database technology support, application support, analytical problem-solving
Technologies
ITIL Framework
Responsibilities
Manage end to end change management lifecycle from initiation to closure, Review and validate change requests for completeness and compliance, Manage queues for Database related change requests, Facilitate communications about changes and change reviews, Prepare and maintain change management reports, Ensure changes are appropriately categorized, prioritize and scheduled
Seniority
Mid-level, hands-on IC