IT Service Management
1,582 open positions
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Senior Product Manager, Customer Operations NuiteeRemote 15d Own internal systems and tooling for the Customer Success team to resolve issues, handle incidents, and track fulfillment across configuration and operations.
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Incident Manager / Service Delivery Manager IT (H/F) CitechLyon, fr €38k–€52k15d Manage IT incidents and service delivery to ensure service quality and optimize user experience for a major client in France and internationally.
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Service Desk Specialist - Tieto Banktech (m/f/d) TietoPune, in 15d Execute Incident Management processes to resolve service interruptions and manage customer requests for banking/financial services clients in Nordics and UK.
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Delivery Network Manager (Exams) - CB Support↗ British CouncilTH 16d Leads end-to-end technical delivery of computer-based (CB) exams across multiple countries, ensuring systems, devices, venues, and infrastructure are ready and compliant.
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Product Support Engineer↗ AmadeusBogotá, CUN, CO 16d Monitor system alerts, provide first-level technical support, analyze incidents, and resolve production issues for Amadeus Hospitality environments.
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ITSM RUN Service Lead↗ Crédit AgricoleClementi, S00, SG 16d Oversee operational delivery of RUN Incident, Problem, and Change Management practices to ensure consistent execution, compliance, and service quality.
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ECM Service Manager↗ Zurich InsuranceBarcelona, CT, ES 16d Manage and evolve ECMaaS and ZBOX business-critical applications, ensuring stability, reliability, and service delivery for thousands of users across global business units.
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Cross Technology Managed Services Engineer (L3)↗ Ntt DataSingapore, S00, SG 16d Provide exceptional service to clients by proactively identifying and resolving technical incidents for complex cross-technology infrastructure.
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Sr. Technical Support Engineer↗ Aligned AutomationIndore, Madhya Pradesh, India 16d Manage day-to-day operations of a global technical support team (L1/L2) for enterprise clients, ensuring efficient ticket processing, dispatch coordination, and SLA compliance across servers, storage, and client systems.
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LEAD ADMINISTRATOR L2↗ WiproBengaluru, Karnataka, India 16d Oversee incident management processes, define monitoring protocols, and ensure system resilience to manage client expectations and supervise team performance.
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Senior Enterprise Software Engineer WkIND-Pune-Smartworks, IN 16d Senior operational advisor ensuring ITSM practices (Change, Incident, Request, Problem, SLA) deliver intended outcomes through performance monitoring, compliance reviews, and process improvement.
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IT Service Management Analyst │Porto or Lisbon↗ Talent Search PeoplePorto, Portugal €33k16d Manage Service Desk performance, vendor relationships, and service transformation initiatives across 51 countries in the EMEA region.
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EMEA Service Experience & Automation Specialist (m/f/d)↗ Linde EuropePorto, Porto, Portugal 16d Lead governance of Service Desk operations and drive regional roadmap for AI, automation, and self-service capabilities to enhance employee support experience.
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Gestor/a Servicios IT↗ CapgeminiRemote 16d Managing and coordinating IT services and projects using Agile/Scrum, PMP, or Prince2 methodologies with a focus on quality, tracking, and optimization.
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Gerente de Entrega de Serviços - SDM↗ It-One Information TechnologyRemote 16d Principal integration point between client, operations, NOC, and technical teams to ensure operational governance of IT service contracts.
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Senior Manager, NOC SoleraCoyoacan, MX 16d Lead the Global Network Operations Centre to provide 24/7/365 support for Solera's SaaS platforms and associated infrastructure.
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Förvaltningsledare IT till Skolinspektionen↗ SkolinspektionenStockholm, Stockholm County, Sweden 16d Full technical management of the authority's applications and operational systems, ensuring quality, stability, and information security while coordinating with external IT providers.
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IT Service Experience & Adoption Manager (w/m/d) Investitionsbank Schleswig-HolsteinKiel, SCHLESWIG_HOLSTEIN 16d Bridge the gap between IT and employees by analyzing feedback, driving service adoption, and ensuring IT services are user-friendly and effective.
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Regional IT Site Support Team Lead - AMER East MoogBlacksburg, VA, US $90k–$115k16d Lead and oversee onsite IT support activities for a designated geographic region, supervising a team of IT professionals at various facilities.
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Lead IT Service Specialist↗ CaterpillarPiracicaba, SP, BR 16d Lead IT Service Specialist governing IT service delivery, vendor management, and continuous improvement across Latin America, serving internal teams and external service providers.
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End User Technology Senior Manager CbhRaleigh, NC, US $140k–$200k16d Strategic and operational leadership for the firm's end-user technology and service delivery function, setting vision and roadmap for U.S. white glove support, onsite event support, ITSM governance, and endpoint deployment.
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Senior Data Center Engineer V-Soft Consulting Group, Inc.USA $74k–$114k16d Design and implement security and cloud connectivity solutions, lead technical deployments, and manage IT operations for a premier client.
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Change Manager Marsh McLennanMéxico 16d Manage the end-to-end ITIL change management lifecycle for database production services, ensuring compliance and efficient execution of change requests.
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Project Manager - Applications / RPA↗ nSearch GlobalSingapore, Singapore 17d Manage day-to-day operations of business systems, oversee vendor-led incident management, coordinate releases, and deliver enhancements within a live operational environment.
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Subject Matter Expert↗ OrangeMH, IN 17d Serve as the single point of contact for customers, leading governance, incident management, and service improvement for network, security, and cloud environments.
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IT Monitoring & Incident Management - Banking - Consultant/Senior Consultant BIP GroupProvincia di Roma, Lazio €28k–€33k17d IT Monitoring & Incident Management for banking clients, focusing on incident lifecycle management, root cause analysis, and reporting.
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IT Operations and Service Delivery Associate, AVP MUFG Bank, Ltd.Tempe Junction, AZ, US 17d Supporting Service Delivery Operations through hands-on technical operations, ITSM process execution, operational analytics, and service improvement initiatives for application and infrastructure environments.
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*Packaged App Development Manager* AccentureMelbourne, Victoria 17d Oversee the maintenance and support of critical telecom applications, ensuring stability, performance, and availability while leading a team of engineers.
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IT Support Manager EasygoMelbourne, Victoria 17d Provide technical leadership and hands-on escalation for IT Support Officers, owning day-to-day service desk operations and complex troubleshooting across endpoints, identity, networking, and SaaS.
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Service Delivery Manager TrapezeSydney, Queensland 17d Lead structured service management activities for the TfNSW Opal Next Generation (ONG) bus system project, ensuring delivery aligns with contractual requirements and transitioning to live operations.
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IT Service Operations Specialist Keller North America, Inc.USA $74k–$84k17d Coordinate daily IT service operations, manage assets and inventory, and support vendor/carrier contracts to ensure reliable, standardized, and cost-effective IT services.
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Operations Manager KyndrylSingapore 18d Lead end-to-end service delivery operations for mission-critical technology systems, ensuring contractual KPIs and SLAs are met while managing operational risks and escalations.
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IT Engineer I JabilMéxico 18d Formalize and manage IT service processes (change, configuration, incident, problem, SDLC) and oversee day-to-day operational activities to ensure stability and compliance.
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Ingénieur en Supervision et Alarming H/F AltenLyon, Auvergne-Rhône-Alpes, fr 18d Manage IT service monitoring and alarm thresholds to ensure reliability, support cloud migrations, and maintain operational readiness of alerting systems.
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IT Service Management Specialist (m/w/d) UnivativRemote €50k18d Optimizing and standardizing IT Service Management (ITSM) processes to ensure efficient, transparent, and sustainable workflows.
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OpenText ITOM Specialist – System Monitoring Craon srlRemote €38k18d Analyze and manage OpenText ITOM monitoring ecosystems, including alerts, dashboards, and reports for a banking client.
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I&O Country Head - ANZ The Adecco GroupSydney, New South Wales 18d Lead IT Infrastructure and Operations for Australia and New Zealand, acting as the bridge between global IT functions, regional business stakeholders, and front-line users to ensure service delivery and cost transparency.
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Service Delivery Manager KomforceSydney, New South Wales 18d Lead application managed services for a public administration client, owning end-to-end service performance from SLAs and incident resolution to releases and go-lives.
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Project Manager Maritime and Port Authority of SingaporeSingapore 19d Oversee IT Service Desk and Technical Support operations, manage incident/problem/change management, and deploy end-user computing devices for the National Library Board.
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Infrastructure Analyst - Business Analyst II↗ Bow Valley CollegeCalgary, AB, CA 19d Lead requirements gathering and analysis for IT infrastructure initiatives, blending business analysis with project coordination and operational support to deliver and sustain college-wide IT infrastructure services.
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[Job-32361] Mid-Level Support Analyst, Brazil↗ Ci&TRemoto, BR 19d Manage IT service operations, optimize incident and request lifecycles, and drive continuous service improvement for enterprise clients.
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IT-Systemadministrator/in (m/w/d) SDV Systeme GmbHHildesheim, NIEDERSACHSEN 19d Planning, conceiving, and implementing new IT techniques; administering existing IT landscapes; monitoring environments; and resolving incidents for mid-sized companies.
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Manager of Instructional Computing & Hardware Lifecycle↗ University of MichiganAnn Arbor, MI 19d Provide strategic and operational leadership for staff managing academic technologies in instructional computing environments and hardware lifecycle activities across the College of Literature, Science, and the Arts.
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Software Delivery Manager↗ Interactive ResourcesMiguel Hidalgo, DIF, MX 19d Manage software service operations, ensure quality of software deliverables, and lead multidisciplinary technology teams.
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TICKET MANAGER↗ Quality DigitalSão Paulo, SP, BR 19d Manage IT incidents and service requests, ensuring timely resolution and proper routing within the ITSM framework.
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Mgr - Mfg IT & Delivery↗ Stoughton TrailersStoughton, WI, US 19d Manage Service Desk operations and IT delivery for manufacturing plants, ensuring timely resolution of incidents and supporting production operations.
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Managed Services, Service Delivery Manager (Bilingual FR/EN)↗ PwC CanadaMontréal, QC, CA $112k–$162k19d Manage daily operations of managed services contracts (Application, infrastructure, AI) ensuring ITSM norms are met and service delivery exceeds customer expectations.
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Analista de Monitoramento | Cresol Confederação - CSC↗ CresolFlorianópolis, SC, BR 19d Monitor applications in real-time, interpret alerts, and optimize monitoring triggers to anticipate failures and mitigate incidents.
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