IT Service Management
1,546 open positions
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Information Technology Service Delivery Manager↗ Realtime RecruitmentDublin, County Dublin, Ireland 11d Own end-to-end delivery of managed IT services for key client accounts, acting as the primary bridge between clients and internal technical teams to ensure SLA compliance and high-quality service.
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Teamleiter:in IT Service Desk (m/w/d) ECKD GmbHKassel, Hessen, HESSEN 11d Leading and organizing an IT Service Desk team to provide reliable, efficient, and customer-oriented IT support for churches and welfare organizations.
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Software Asset Management (SAM) Specialist DxctechnologyPHL - TAGUIG CITY, PH 11d Ensure enterprise-wide software compliance, optimize licensing costs, and manage the full lifecycle of software assets across a large, complex IT estate.
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Technischer Betriebsleiter / Teamlead IT-Service Desk (m/w/d) NEXTWERK IT-Services GmbHErlangen, BAYERN 11d Leading the IT Service Desk team and shaping the operational direction of the service business alongside the CTO.
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Deputy Head of IT Operations (m/w/d), WORK Microwave GmbH WORK Microwave GmbHHolzkirchen, Oberbayern, BAYERN 11d Deputy Head of IT Operations leading user-focused IT support, team coordination, and service improvement for a high-tech manufacturing company.
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Senior Administrator - English, German, Microsoft Windows↗ HCLTechAT 11d Senior IT administrator providing local and remote support for IT services, managing incidents, infrastructure components, and service operations.
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IT Customer Care Manager ImerysKuala Lumpur, Malaysia 11d Manage on-site proximity support teams and ensure efficient delivery of Level 2 IT support services across APAC and EMEA regions.
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Engineering Operations Analyst↗ QuadsciMexico City, Mexico 11d An Engineering Operations Analyst who ensures smooth engineering operations including backlog management, support triage, third-party integrations, business systems administration, and security compliance for a self-hosted enterprise product.
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Operations Manager, Product & Engineering (Incident Operations) SierraSan Francisco, CA 11d Run the operating cadence for Product & Engineering incident response teams, designing processes and maintaining artifacts to drive clarity and velocity.
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Incident Manager↗ EricssonUP, IN 11d Lead critical and major incidents (Sev1/Sev2) to ensure timely service restoration, SLA adherence, and minimal customer impact within Ericsson's Global Network Operations Centre.
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[LTA-TRO] TRAFFIC OPERATOR EXECUTIVE SggovterpSingapore 11d Frontline role managing real-time traffic operations and incidents within a Traffic Operations Command Centre (OCC) using Intelligent Transport Systems (ITS) and AI tools.
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IT Operations Analyst II↗ TDToronto, ON, CA CA$53k–CA$74k11d Provide customer service, monitor resources, and resolve service delivery issues for business applications and technology.
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Support Engineer↗ CognizantMonterrey, NLE, MX 11d Manage end user support operations, IT service management, and remote desktop assistance for global business units including sales, marketing, finance, and accounting.
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TechOps-Service Mgmt-ITSM-Manager↗ EYKochi, Kerala, India 11d Lead mid-size application managed services engagements, ensuring service stability, availability, and reliability for EY's global clients.
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LEAD ADMINISTRATOR L2↗ WiproPune Division, Maharashtra, India 11d Oversee incident management, define monitoring protocols, and ensure system resilience to manage client expectations and supervise team performance.
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Service Management Assistant↗ UniccRemote €45k11d Support IT service management and operational resilience processes, focusing on problem, change, and capacity management for ADB's IT operations.
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IT Operations Manager↗ Anoud Technologies LLCChennai, Tamil Nadu, India 11d Manage IT operations, application support, platform support, and production services to ensure smooth day-to-day operations and meet service-level targets.
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Senior Managed Services Operations Specialist↗ Ntt DataSingapore, S00, SG 11d Senior subject matter expert responsible for planning, coordinating, and monitoring operational activities and processes to ensure effective and efficient delivery of complex services for clients.
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Technology Services Manager ElcompaniesGalgenen,CH-SZ,Switzerland 11d Trusted IT partner for campus operations across Manufacturing, Distribution, and Supply Chain sites in Switzerland, connecting business needs with technology solutions.
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System Disruption Manager WaymoTempe (US-TEM-WRT1033) $159k–$196k11d Lead as Incident Commander for cross-functional disruptions in autonomous vehicle operations, orchestrating live real-time response and resolving high-severity events.
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Team Lead, Global Customer Support Publicis Groupe Holdings B.VBrisbane, Australia 12d Lead the day-to-day operations, performance, and service delivery of the Global Customer Support function for a globally distributed team.
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Analista COR - Júnior green4TSão Paulo, Estado de São Paulo 12d Monitor online de ativos e clientes, abertura de tickets para manutenções corretivas e suporte técnico, gestão de SLA e coordenação de incidentes.
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Operador(a) de Data Center - Cloud (Exclusivo para PCD) N1 Telefónica TechRemote 12d Monitoramento e tratativa de incidentes em ambientes de Data Center e Cloud híbrida/multi-cloud no NOC.
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Software Asset Specialist PlaytechTartu, ee 12d Manage the full lifecycle of software licenses, SaaS subscriptions, domains, and SSL certificates, including inventory, compliance, procurement, and cost optimization.
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Service Delivery Specialist H&M GroupBangalore, in 12d Oversee day-to-day operations of the application-focused Command Centre, ensuring stable and efficient service delivery across H&M Group's technology landscape.
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SAM - Lead MattelHyderabad, in 12d Senior Software Asset Management (SAM) lead responsible for operational continuity, complex licensing governance, optimization, and data quality for enterprise software across multiple publishers.
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Senior Vendor Manager NCR Voyix CorporationLondon, England, GB 12d Manage relationships with third-party vendors and suppliers to ensure effective delivery of IT services, focusing on performance, risk, and governance.
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IT Support Center Manager (Hybrid) Fusco Personnel Inc.USA $81k–$121k12d Lead IT support operations for managed and non-managed customers, ensuring efficient technology delivery and excellent customer care.
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Teamleitung Data & Automation Services (m/w/d) Techniker KrankenkasseHamburg, HAMBURG 12d Lead a team of 20 employees responsible for job-scheduling, batch processes, and automation solutions for IT processes.
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IT Service Delivery Manager (m/w/d) Sopra Steria SEDeutschland 12d Ensuring service delivery and quality for clients in the Digital Platform Services portfolio, coordinating internal teams and external partners across Germany and Europe.
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Service Management - Lead KyndrylBuenos Aires, Argentina 12d Lead ITIL service management practices, managing incidents, major incidents, problems, and changes to ensure mission-critical technology systems remain stable and aligned with business needs.
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Netzwerk- und Kapazitätsmanager*in (w/m/d) Hochschule Düsseldorf University of Applied SciencesDüsseldorf, NORDRHEIN_WESTFALEN 12d Monitor availability, utilization, and performance of central IT systems; develop KPIs, dashboards, and reports for network, cloud, and server environments to support Campus IT decision-making.
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Senior IT Operations Manager UlinePleasant Prairie, WI, US 12d Lead enterprise IT operations, develop high-performing teams, and partner with business leaders to ensure reliable technology services across North America.
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IT Support Specialist (m/w/d) DIS AG GermanyTriberg im Schwarzwald, BADEN_WUERTTEMBERG €50k–€60k12d Central coordination and development of IT Service Management processes, acting as a bridge between IT, internal customers, and external providers.
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Estágio Profissional - Guimarães iCenter↗ NTT DATA Europe & LatamGuimarães, Braga, Portugal 12d Junior professional supporting business consulting teams in infrastructure operations, process automation, and MLOps initiatives.
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IT Service Desk Manager↗ FlexipleRemote 12d Manage IT service desk operations for a mixed user base including office staff and plant-floor teams in a shared-services center.
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Service Desk Incident Coordinator↗ CommandlinkRemote 12d Central operational point for triaging, prioritizing, and dispatching service incidents and support cases to ensure proper routing and SLA adherence.
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Shift Manager - ITIL↗ TalentgigsNavi Mumbai, Maharashtra, India 12d Supervise and manage the IT support team on the floor, overseeing ticket resolution, incident management, and change processes to ensure SLA compliance.
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Director, Application Support DollartreeVA-Chesapeake, US $172k–$188k12d Leads application support and maintenance for retail store systems, merchandising, supply chain, ERP, and eCommerce tools, ensuring reliable services and alignment with business goals.
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Analyst, System and infrastructure operations, maintenance and development DesjardinsMontréal, CA 12d Design, configure, administer, maintain, upgrade, and test business solutions, computer networks, management systems, programs, and database servers while analyzing complex IT issues and implementing quality assurance strategies.
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IT Operations Lead Talent HubWellington, Greater Wellington $112k13d Lead and manage service delivery for various projects and operations, acting as a bridge between projects and operations to ensure effective support for people and communities.
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Head of Technology Operations & Business Applications WestpacNew Zealand 13d Lead technology operations, service management, resilience, and business applications functions to ensure reliable, secure, and scalable technology services for Westpac NZ.
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Operations Analyst im IT Monitoring (m/w/d) HaysFrankfurt am Main, Hessen, DE 13d Monitoring IT infrastructure and services using Icinga and OTEL/Grafana, validating alerts, performing initial error analysis, and coordinating incident escalation.
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IT Change Manager (ITIL) Sopra-SteriaMadrid, MD, es 13d Lead the IT Change Management process to analyze, plan, approve, and execute system and infrastructure modifications while minimizing business risk and impact.
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?Business Analyst - help desk environment↗ Remote $125k–$146k13d Analyze help desk performance metrics, manage dashboards, and report on ticket handling and vendor SLAs for Integrated Help Desk (IHD) call centers.
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