IT Service Management
905 open positions
-
SERVICE DELIVERY MANAGER↗ Quantum Services GroupAuburn Hills, MI, US 16d Leads day-to-day execution of IT service delivery operations, managing ticket queues, SLA risks, and escalations for clients.
-
Service Delivery Manager NttlimitedMadrid, Spain 16d Manage overall contract management, service delivery, and profitability for medium to large complex client contracts while acting as the primary interface between the client and the organization.
-
-
IT Operation Manager for NCM Ticketing (all genders) AGToulouse Area 16d Manage the continuous availability, maintenance, and industrialization of the NCM COTS ticketing solution to optimize client support processes and ensure IT operational efficiency.
-
Consultant, Professional Services ScienceLogicUnited States 16d Primary technical interface and subject matter expert for customers using the ScienceLogic product suite, combining hands-on implementation with consultative guidance.
-
Associate Vice President, L1 Support AresmgmtMumbai, India 16d Build, launch, and lead a centralized Mumbai-based Level 1 Application Support and Service Desk team of up to 18 professionals to provide first-line support across global shifts.
-
Analyst V, Technology Services VstDavis-Besse, US 16d Drive documentation and process improvements, maintain/configure applications, and support Vistra's Nuclear Fleet operations.
-
Applications Analyst- AI↗ The Emily ProgramRemote $90k–$110k16d Tier 3 operational ownership and administration of assigned enterprise applications, serving as the escalation point for unresolved IT issues and managing vendor relationships.
-
-
Systems Engineer (Healthcare Sector)↗ Ntt Singapore Pte. Ltd.Toa Payoh, S00, SG 16d Manage and drive the change management process to prevent adverse impacts on production systems.
-
Technology Operations Associate WfRemote 16d Support implementation of business solutions, monitor batch jobs, validate applications, and manage incident resolution to ensure stable business delivery.
-
Service Management Consultant AiaMakati, PH-AIA Philippines 16d Drive service governance, performance management, and improvement initiatives across internal and external service providers to ensure delivery against agreed service levels and business requirements.
-
-
Senior Systems Analyst↗ TescoRemote 16d Senior IT Operations professional specializing in systems monitoring, support, and incident resolution for application systems or infrastructure domains.
-
IT Service Management Lead MydprAustin, TX, US 16d Leads enterprise service delivery strategy and operational governance across service desk and field delivery functions.
-
Manager, IT Infrastructure, Incident Management StrykerCosta Rica, Heredia San Antonio Business Park 16d Governing and executing end-to-end Incident Management processes to ensure rapid service restoration and operational resilience during major incidents.
-
Service Delivery Manager↗ Ntt DataMadrid, MD, ES 16d Manage overall contract management, service delivery, and profitability for medium to large complex client contracts while acting as the primary interface between the client and the organization.
-
Network Data Engineer↗ WiproMEX, MX 16d Resolve high-priority incidents through advanced troubleshooting, ensure SLA compliance, analyze system performance trends, and create mitigation measures.
-
IT Service Delivery Analyst Radius-LimitedCrewe, England, gb 17d An administrative and process-focused role within central IT responsible for managing IT asset lifecycles, conducting audits, and supporting operational governance to ensure business continuity.
-
Coordonnateur TI Renaud-BrayMontréal, QC, ca 17d Coordinate daily IT operations, manage requests and incidents, and serve as the liaison between internal teams, users, and vendors.
-
Lead Engineer – 1 - I &O Product and Services Asset Analyst PepsiCoHyderabad, India 17d Manage and govern global IT infrastructure assets, software licenses, and hardware inventory to ensure compliance, availability, and cost efficiency for the Europe sector.
-
Incident Manger Sopra-SteriaMadrid, MD, es 17d Coordinate and manage critical incidents for a client's ITSM team, ensuring rapid service restoration and minimizing business impact.
-
Lead, Service Management MicrosoftAustralia, Multiple Locations, Multiple Locations 17d Lead a team in delivering service management excellence, resolving escalated customer issues, and driving process improvements within a technology environment.
-
Infrastructure & Operations Manager Brennan IT IntranetBrisbane, Queensland 17d Senior delivery leadership role accountable for operational performance, technical maturity, and continual improvement of Network, Server, and Cloud services within a managed services engagement.
-
-
ICT Administrator III - Contact Center Operations with English language (m/f/d) Deutsche-Telekom-It-Solutions-SlovakiaKošice, Košický kraj, sk $14k–$14k17d Independently monitor, execute, and resolve operational tasks for 2nd and 3rd level support to ensure uninterrupted service delivery for customers.
-
-
GSC Knowledge Manager Version-1Remote 17d Design, build, and improve global IT Service Management (ITSM) Knowledge Management processes, frameworks, and standards for Version 1's Managed Service customers and internal colleagues.
-
China Tech Partner, Service Excellence GsknchSHANGHAI QIANTAN PLAZA 17d Lead the next evolution of application service management in China, ensuring digital and enterprise services are reliable, resilient, observable, and ready to support business growth.
-
IT Operations Support Lead (Relocation to Singapore) AirwallexUS - San Francisco 17d Senior IT Site Lead responsible for onsite operations, technical support, and vendor management for the Singapore office and regional SEA expansion.
-
?IT-Application Specialist (m/w/d) – E-Commerce & ITSM Friedberg, Bayern, BAYERN 17d Operate and evolve business applications and digital services for an e-commerce platform and ITSM framework, ensuring stable daily operations and process efficiency.
-
Team Leader of Enterprise Collaboration & Voice Solutions 100% (f/m/d) JuliusbaerZurich 17d Lead and develop the Enterprise Collaboration & Voice Solution team to ensure reliable, secure, and cost-effective delivery of global collaboration and communication services.
-
Major Incident Manager, VP MufgubNew York, NY, US $123k–$123k17d Lead response, coordination, and recovery of critical technology incidents across Banking and Securities businesses, serving as Incident Commander during enterprise outages.
-
Workplace Engineer↗ CapgeminiMadrid, MD, ES 17d Senior Google Workspace Administrator providing Level 2 support and incident management for an aerospace and defense environment.
-
Technical Associate - Infrastructure Services 5B Genpact1401-G-India: Godrej Genesis, 13 Flr, Kolkata, WB 17d Manage IT change requests, risk assessments, and CAB meetings to ensure smooth infrastructure transitions.
-
Incident Manager DraftKingsRemote $72k–$72k17d Lead end-to-end response for high-urgency incidents, coordinating triage and resolution across multiple teams while translating technical issues into clear business impacts.
-
Service delivery Manager↗ Heptapharma S.a de C.V.Remote $420k–$420k17d Manage delivery, monitoring, and operation of contracted services to ensure client satisfaction and revenue growth.
-
IT Service Desk & SLA Operations Manager ZooxFoster City, CA 17d Oversee the end-to-end lifecycle of IT support tickets, ensuring relentless ownership from intake to resolution while optimizing processes to maximize efficiency and speed up ticket resolution.
-
-
?Softwareentwickler* Ticketing, ITSM & Wissensmanagement Langen (Hessen), HESSEN 18d Configuring, integrating, and maintaining Ticketing, ITSM, and Knowledge Management solutions (Jira, Confluence) within the DFS infrastructure.
-
Manager, Systems Operations↗ Intercontinental ExchangeTS, IN 18d Coordinates and leads operations management activities for the Servicing Technology enterprise, ensuring 24x7 operations and minimal impact to Mortgage Technology platforms.
-
ITIL - Change Manager↗ DaviesMH, IN 18d Ensure organizational projects meet objectives by increasing employee adoption of Change Management processes and reducing risk through people and process enablement.
-
Major Incident and Escalation Analyst↗ AtkinsRéalisRemote 18d Manage major incidents, high-priority incidents, escalations, and P3 incidents to ensure robust response processes and SLA adherence.
-
Technology Business Systems Manager↗ Wells FargoTS, IN 18d Lead CTO-wide operational governance for Problem, Incident, Change, Resiliency, Vulnerability, Application Risk, Capacity, and Backup Management to ensure service stability and reduce operational risk.
-
Chubb Life: Technology Operations Manager↗ Chubb Insurance40, TH 18d Leading a team to ensure the reliability, availability, scalability, and performance of critical technology services through incident management, automation, and continuous improvement.
-
-
レIT Service Manager↗ レック・テクノロジー・コンサルティング株式会社SG 18d Manage and support critical banking applications and IT service delivery operations in a regulated environment.
-
Service Manager III EquinixDallas Infomart Office DAI $118k–$176k18d Ensure effective operation of IT services through Major Incident, Change, Release, Event, and Service Management processes to minimize disruptions and drive operational excellence.
-
Lead Production Support Specialist CapitaloneRiverwoods, IL, US $110k–$110k18d Lead end-to-end management, stability, and evolution of critical EMV chip and mobile certification cloud platforms, balancing operational performance with platform transformation.
-
Browse by specialty
AI Data AlignmentAI EngineeringAI Software EngineeringAndroid DevelopmentApplied AI StackAutomotive AndroidAutomotive EmbeddedAvionics SoftwareBackend EngineeringBackend Web QABrowser Extension DevBusiness IntelligenceC# BackendC# Full StackCloud SecurityConversational AI QACross-Platform MobileData & ETL QAE-Commerce BackendEmbedded LinuxEngineering ManagementEnterprise IntegrationEntry-Level EngineeringERP System QAField Service TechFinTech BackendGame Engine DevGenAI CloudGeneral FrontendGPU Compiler EngHardware VerificationHigh-Frequency TradingIndustrial AutomationiOS DevelopmentIT Support QAJava BankingJava EnterpriseJava FrontendJava MicroservicesMainframe DevelopmentManual Software TestingMedical Device SWML InfrastructureMobile App QANetwork FirmwareNode.js BackendNode.js Full StackPerformance TestingPHP Web DevQA LeadershipReact FrontendRobotics SimulationRPA AutomationSalesforce & Identity QASalesforce EngineeringSAP ABAPSecure Systems TestingSecurity ProductsServiceNow EngineeringSoftware EngineeringSoftware EngineeringSoftware EngineeringSoftware Engineering LeadershiTest AutomationWeb Automation QA
Agile Release ManagementAI InfrastructureAI InfrastructureAI Platform EngineeringApplication DevOpsAWS Kubernetes EngineeringAzure Cloud InfrastructureAzure DevOps EngineeringBroadcast & OSP EngineeringCarrier Network OperationsCloud InfrastructureCloud InfrastructureCloud Infrastructure EngineeriData Center FacilitiesDefense & Security PlatformsDesktop & IT HelpdeskDevSecOps & ClearanceEmbedded Linux & ASICEndpoint ManagementEngineering Systems AdministrationEnterprise Network AdministrationExecutive IT SupportFinancial Trading SystemsFintech Platform EngineeringGCP Cloud EngineeringGlobal Technical SupportHPC & Liquid CoolingHybrid Cloud SREIndustrial Automation & SCADAIntegration & RPAIT Infrastructure LeadershipIT Service ManagementLinux Systems EngineeringMainframe & MiddlewareManaged Cloud OperationsModern Workplace CollaborationNetwork Automation & SDNObservability EngineeringOpenShift & Container PlatformPhysical Infrastructure ProjectsPlatform EngineeringPublic Sector DevOpsSAP Basis AdministrationServiceNow Platform EngineeringSite Reliability EngineeringSolutions ArchitectSpace & Mission SystemsStorage & BackupTelecom & Hybrid ReliabilityWindows Systems Administration
Ad Tech and RankingAdministrative Compliance AnalyticsAds & Personalization MLAgentic AI WorkflowsAI Agents and SafetyAI Automation AnalyticsAI Language TrainingAI Strategy and ArchitectureAnalytics EngineeringApplied GenAI ConsultingAutonomous Driving MLAWS Databricks EngineeringAzure Data EngineeringBI Analytics EngineeringBI Visualization EngineeringBiological Discovery ResearchBiostatistics and SafetyClinical Data EngineeringClinical Laboratory ScienceComputational GenomicsComputer Vision EngineeringComputer Vision LocalizationConsulting Data ScienceConversational AI EngineeringCredit and Fraud RiskCrypto and AI ResilienceData EngineerData EngineerData EngineerData EngineerData Engineering LeadershipData Governance ComplianceData Governance EngineeringData Infrastructure AnalyticsData Science InternshipsData Strategy LeadershipDatabase AdministrationDecision Science AIDigital Marketing AnalyticsE-commerce Data EngineeringEdge AI HardwareEnterprise Data ArchitectureEntry Level InternshipsEnvironmental and GeoscienceFinancial Data EngineeringFinancial Strategy AnalyticsFood Science ResearchForward Deployed AIFraud Risk AnalyticsGCP Data EngineeringGeneral Data PlatformGenerative AI EngineeringGenerative AI SystemsGeospatial GIS AnalyticsGovernment AI SecurityHealthcare Data ScienceHealthcare Risk AnalyticsHEOR and Clinical AIHPC ML EngineeringHR Data IntegrationHR People AnalyticsInformatica Data EngineeringInsurance Actuarial AnalyticsInsurance and ActuarialIT Operations AnalyticsJava Python Data EngKnowledge Graph EngineeringLaboratory Quality AnalyticsLife Sciences AILLM Core EngineeringLLM Evaluation & AgentsLogistics Operations AnalyticsManufacturing Data SystemsManufacturing Process AnalyticsMarket Economics ResearchMarketing ExperimentationMicrosoft Fabric DataMLOps EngineeringPalantir Foundry EngineeringPharma Analytical ChemistryPharma Process DevelopmentPhysical AI DataProcurement Sourcing AnalyticsPublic Health ResearchQuantitative Finance ResearchQuantum and ImageryRisk & Fraud MLRobotics and PerceptionRobotics ML EngineeringSAP BW DataSAP Master DataSearch & Recommendation MLSecurity and ClearanceSnowflake Data EngineeringSnowflake DBT EngineeringSpeech AI EngineeringSupply Chain ForecastingSupply Chain Planning
AI Product SecurityApplication Security EngineeringCloud Infrastructure SecurityCloud Security AssessmentDetection EngineeringEmbedded Firmware SecurityEnterprise Application SecurityFacility Security ManagementGeneral Cyber DefenseGovernance Risk ComplianceIdentity & Access ManagementNetwork Firewall EngineeringOffensive Security TestingOT Industrial SecurityPhysical Guard ServicesPhysical Security EngineeringPrivacy and AI GovernanceSecurity Architecture LeadershipSecurity Program ManagementSecurity Solutions SalesSOC OperationsThreat Intelligence AnalysisVulnerability ManagementVulnerability Research
Academic Product EngineeringAdobe Experience PlatformAgile Scrum MasteryAI Agent EnablementAI Content CreationArchitectural & Interior DesignAutonomous Vehicle ProductsBanking Product DesignBroadcast Production ManagementBusiness Systems AnalysisContact Center TechnologyConversation UX DesignCreative Agency DesignCybersecurity Product ManagementData & ML ProductsDefense Systems ManagementDeveloper Tools ProductDigital Health PlatformsE-commerce MerchandisingEngineering CAD DesignEnterprise Solution ArchitectureEvent & Studio TechFrontend Engineering ManagementGame & Level DesignGaming Product ManagementGenerative AI SolutionsGovernment SaaS ProductsHealthcare AI StrategyHRIS Product ManagementIndustrial Product DesignInfrastructure & ObservabilityInstructional Design & LMSInsurance Claims TechnologyInsurance Product ManagementIT Project ManagementITSM & CRM ArchitectureLegal Tech ProductsNPI Program ManagementPLM Solution ArchitectureProduct AnalyticsProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagerSalesforce Product OwnershipSAP ERP SolutionsSemiconductor Product EngineeringSmart Manufacturing AISupply Chain Product ManagemenTechnical Program ManagementUI/UX Design SystemsUX Research
Aerospace Manufacturing QAAerospace Systems EngineeringAerospace Systems TestAnalog IC DesignASIC Physical DesignASIC Verification EngineeringAutomotive Repair TechnicianAutomotive Systems EngineeringAutonomous Vehicle QACivil Structural EngineeringCNC Machining & FabricationConstruction Project ManagementElectrical Inspection & SafetyElectronics Test EngineeringEmbedded Firmware EngineeringEnvironmental Health & SafetyFacilities Maintenance EngineeringField Service EngineeringHVAC Design EngineeringIndustrial Automation ControlsIndustrial Construction QAIndustrial Maintenance EngineeringLandscaping & Yard OpsManufacturing Process EngineeringMaterials & Chemical LabMechanical Product DesignNetwork Hardware QAPCBA Test EngineeringPharmaceutical Manufacturing EngineeringPhotonics Test EngineeringPower Electronics DesignPower Systems EngineeringProduction OperationsRF & Avionics DesignSemiconductor Process EngineeringSilicon ValidationSpacecraft Mechanical EngineeringSubstation Automation QA
Account-Based Demand GenAI Product MarketingApparel Retail ManagementBanking Relationship SalesContent Communications MarketingEnterprise AI SalesEnterprise Customer SuccessEnterprise Security SalesExperiential Sports MarketingFrontline Service SalesGeneral Business DevelopmentHealthcare Brand MarketingHigh-Incentive Sales RepsIndustrial Technical SalesIndustrial Territory SalesInsurance Lines SalesMarketing Analytics OperationsPartner Channel StrategyPayments Business DevelopmentPerformance Paid MediaPharmaceutical Clinical SalesProcurement Supply ChainRetail Trade MarketingSales Compensation OperationsSales Development RepsSEO Digital MarketingSocial Creative DesignTechnical Solutions Engineering
Automotive OperationsBanking Operations & LendingCommodity & Indirect SourcingCompliance & Contact QACompliance ManagementConstruction & Electrical ProjectsContinuous Improvement & LeanCulinary & Kitchen StaffCustodial & Building ServicesCustomer ServiceDelivery & Traffic CoordinationEducational & Correctional ProgramsEHS Compliance & SafetyEngineering Executive LeadershipEnvironmental Permitting & CarbonERP & WMS SystemsEvent Production & ConcertsExecutive & GTM RecruiterExecutive & Legal AdministrationFacilities Management & OperationsFood Safety QAGeneralist & Early Talent RecruiterGrocery Produce & DeliHealthcare OperationsHealthcare Staffing RecruiterHospitality Concessions & BarHR Business PartneringHR Operations & PayrollIT & Program ProcurementLast Mile LogisticsMaintenance Planning & ReliabilityMajor Construction Project ControlsMaterials & Inventory ControlMission & Defense OperationsOperations & TrainingOperations ManagementOperations ManagementOrganizational Change ManagementPlant & Operations LeadershipProduction Planning & SchedulingProduction SupervisionProject Coordination & AdminPublic Sector Project ManagementReal Estate & Land DevelopmentRestaurant General ManagementRetail Softgoods OperationsRobotics Deployment ProjectsSemiconductor & IE OperationsSpanish Market QAStudent Life & FraternitySupplier QualitySupply Chain StrategyTechnical & Manufacturing RecruiterTextile & Garment QCWarehouse & Distribution OperationsWarehouse Material Handling
Accounts PayableActuarial PricingBusiness AnalyticsCommercial FinanceCorporate DevelopmentCorporate Governance ComplianceCorporate TaxCost AccountingCredit RiskERP SystemsFinance AI InnovationFinancial Crime ComplianceFinancial ReportingFP&A AnalysisFrench Financial QAFund AccountingHealthcare RevenueInternal AuditPayments EngineeringPayroll AdministrationProject ControlsPublic AccountingQuality AuditingQuantitative TradingReal Estate FinanceRetail BankingSAP FinanceSurety UnderwritingThird-Party RiskTreasury OperationsWealth Advisory
Acute Care NursesBehavioral HealthCardiac Imaging TechsCardiology PhysiciansClinical DataClinical DevelopmentClinical EngineeringClinical InformaticsClinical LaboratoryClinical PharmacyClinical Project MgmtClinical Research AssociatesClinical SpecialistsComputer System ValidationDentistryDietary ServicesEmergency MedicineHealthcare RecruitingHospitalistsInfection ControlLab QC OperationsLaboratory ManagementLaboratory Quality ControlLong-Term CareMedical AssistantsMedical CodingMedical Device QAMedical Device TechsMedical EducationMedical Science LiaisonsMedical WritingNurse Case ManagersNursing AdministrationOccupational HealthOncologyPediatricsPharma Manufacturing QAPharmacovigilancePrimary CarePrivate MedicalPsychiatry PhysiciansQuality and ValidationRadiology PhysiciansRadiology TechnologistsRegulatory AffairsRehabilitation TherapistsResearch CoordinatorsRespiratory TherapistsRetail PharmacySurgerySurgical TechsTelehealth ProvidersVeterinary Medicine
Biomedical and Civil EngineeringBioprocess & AnalyticalComputational Biology and GenomicsCore Facility ResearchCorporate AI ResearchEnergy Systems & AIFaculty Administration and MedicineGeneral Academic ResearchGeneral Postdoctoral ResearchHealth Behavior StudiesMaterials and Quantum ScienceNeuroscience & PsychologyNeuroscience and NeurologyPharmacometrics & RegulatoryPhysics and Energy ResearchPolytechnic Engineering InstructionQuantum & AcceleratorRobotics & AITenure-Track FacultyTraditional Campus Instruction
← Select a job to preview