Manager, Tech Operation - Japan
Core
Ensuring stability, performance, reliability, and continuous improvement of the Coke ON platform and related digital products to support Coca-Cola's digital transformation.
Role type
Manager, Technology Operations
Builds
Operational stability and service reliability for enterprise applications, cloud platforms, and digital products (Coke ON)
Domain
Consumer goods / Digital Operations / Cloud Infrastructure
Required skills
Incident management, problem management, change management, service monitoring, cloud operations, vendor management, business continuity planning, root cause analysis, operational governance
Preferred skills
Automation, observability, modern operational support models, cybersecurity alignment, data analytics for operational risks
Technologies
Cloud platforms, enterprise applications, monitoring tools, automation frameworks
Responsibilities
Monitor service performance and availability; coordinate incident and problem management; drive operational readiness for releases; establish service level metrics and dashboards; identify automation opportunities; manage vendor relationships; support business continuity planning
Seniority
Manager, hands-on leadership
