IT Service Manager (m/w/d) Infrastruktur und Services
Core
Manage and improve the stable operation of central IT services, coordinating internal teams and external partners.
Role type
IT Service Manager (Infrastructure & Services)
Builds
Central IT services, SaaS services, infrastructure, and platforms
Domain
IT Operations / Infrastructure
Required skills
IT Service Management, IT Operations, SaaS environment experience, Infrastructure Management, Platform Operations, Stakeholder management, External vendor management
Preferred skills
Azure, Active Directory, Monitoring, Backup, Virtualization, Kubernetes, Regulated IT environments
Technologies
Azure, Active Directory, Kubernetes
Responsibilities
Ensure stable daily operation of central IT services, Monitor service levels, quality, availability, and performance, Coordinate incident, problem, change, and service improvement measures, Support SaaS services and platform development
Seniority
Mid-level, hands-on IC