IT-Manager/in
Core
Leading and developing an IT team to ensure high service quality, operational control, and process improvement in IT infrastructure and enterprise solutions.
Role type
IT Manager / Team Lead
Builds
IT services and infrastructure operations for healthcare clients
Domain
Healthcare IT / IT Service Management
Required skills
Team leadership, IT infrastructure knowledge, Service Management (ITIL), KPI monitoring, Process improvement, Stakeholder management, Strategic planning
Preferred skills
Coaching experience, Data-driven decision making, Cross-functional collaboration
Technologies
ITIL, Service Management tools, Enterprise Solutions
Responsibilities
Lead and develop IT team members, Ensure high service quality and operational stability, Manage resources and team workload, Monitor KPIs for target achievement, Implement and evolve Service Management processes, Collaborate with internal stakeholders and management
Seniority
Mid-Senior, hands-on IC with people management