Operations Systems Support
Core
Investigate faults, monitor system health, troubleshoot incidents, and analyze data to maintain critical operational and emergency management systems.
Role type
Senior IC Operations Systems Support Engineer
Builds
Reliable operational systems for everyday activities and emergency management
Domain
Public sector operations / Enterprise technology platforms
Required skills
System troubleshooting, incident management, log analysis, data integrity checks, scripting, root cause analysis, system monitoring, technical documentation, stakeholder communication
Preferred skills
Application support, enterprise technology platforms, emergency management systems
Responsibilities
Investigate system faults and unexpected behavior, monitor system availability and performance, troubleshoot incidents to resolution or escalation, analyze data and logs to identify anomalies, support system releases and upgrades, document technical solutions, provide surge support during emergencies
Seniority
Senior, hands-on IC
