Engineer I,Systems Reliability Engineering
Core
Provide end-to-end production support for enterprise job scheduling and workload automation systems, resolving incidents and ensuring business processes run reliably.
Role type
Individual-contributor systems reliability engineer
Builds
Enterprise batch job scheduling and workload automation services
Domain
IT Operations / Batch Processing
Required skills
IT production support, application operations, enterprise job scheduling platforms (HCL Workload Automation, Control-M, AutoSys), batch job dependencies, ITSM practices (incident/problem/change management)
Preferred skills
none stated
Technologies
HCL Workload Automation, Control-M, AutoSys
Responsibilities
Resolve incidents and root cause analysis for failed or delayed batch jobs, monitor job schedules and alerts, create and maintain support documentation and runbooks, partner with application and infrastructure teams on schedules and changes
Seniority
Mid-level, hands-on IC
