Senior Service Integration & Supplier Governance Engineer
Core
Own cross-supplier IT service issues, coordinate external partners, and ensure SLA compliance across multi-vendor outsourced services.
Role type
Senior Service Integration & Supplier Governance Engineer
Builds
Cross-supplier service outcomes and IT orchestration for 200+ self-storage centers across Europe
Domain
IT Service Management / Supplier Governance / Cloud & Infrastructure
Required skills
Multi-vendor contract negotiation, SLA framework design, breach review leadership, service credit calculation, interface annex drafting, exit checklist management, vendor register maintenance, NIS2 security record oversight, cloud consumption validation, stakeholder escalation
Preferred skills
Team leadership, international environment experience, fluent English, French/Dutch language skills
Technologies
IT Service delivery tools, cloud platforms, security systems
Responsibilities
Chair internal breach reviews and monthly service reviews with suppliers, reconcile supplier figures against service management tools, produce monthly cross-domain service reports, validate invoices and claim service credits, draft contract amendments and renewals, run transition boards for service moves, maintain vendor contract and SLA registers, check new contracts against minimum standards, run data processing agreement gates
Seniority
Senior, hands-on IC with strategic oversight
