Sr. Associate IT Generalist
Core
Strengthen technology resilience and business continuity through disaster recovery planning, testing, documentation, and customer implementation support.
Role type
Senior IT Generalist (Disaster Recovery & Business Continuity)
Builds
Disaster recovery plans, runbooks, playbooks, and incident-response procedures for critical systems.
Domain
Healthcare IT / Business Continuity
Required skills
Disaster recovery planning, Business continuity management, Project management, Customer coordination, System dependency analysis, Runbook development, DR testing coordination, Jira, ServiceNow
Preferred skills
Technical runbook creation, Regulatory compliance coordination, Customer connectivity implementation, Cross-functional team collaboration
Responsibilities
Develop and maintain disaster recovery plans and documentation; Review and test disaster recovery plans to identify gaps; Coordinate disaster recovery drills and simulations; Partner with IT teams to understand system dependencies; Support customer quoting and act as a liaison across sales, engineering, and technology teams; Track project activities and requirements using Jira and ServiceNow.
Seniority
Senior, hands-on IC