Branch Manager
Core
Manage an engaged team of branch staff to achieve a culture of safety and customer service, whilst delivering financial and quality outcomes.
Role type
Branch Manager (Equipment Hire)
Builds
Equipment hire services for customers across Australia and New Zealand
Domain
Equipment rental / Hire industry
Required skills
Team leadership, P&L management, Financial acumen, Customer service leadership, Rostering, Equipment maintenance oversight, Business development, Performance management
Responsibilities
Lead the branch team and engage team in Reaching Best conversations to drive and maximise branch revenue and achieve budget, Manage the branch P&L, Plan branch staffing in collaboration with the Area manager to meet profitability targets, Ensure all rostering and time worked information is correct and completed for payroll process within the required timelines, Prepare end of month reports and action business lost, Ensure equipment maintenance, servicing and workshop meets QOM standards, Develop customer relationships and network to identify business development opportunities, Role model and coach safe behaviour in accordance with Kennard's Safe Work policies and procedures, Provide regular feedback and development to branch staff, as well as conduct performance appraisals to drive performance and capability