Leitung Service / Head of Service (m/w/d)
Core
Strategic and operational leadership of the After-Sales service department to build a profitable service business and implement company strategy.
Role type
Senior leadership (Head of Service)
Builds
National and international After-Sales service offerings
Domain
Industrial refrigeration and climate technology
Required skills
Strategic planning, P&L management, team leadership, process optimization, international business development, technical understanding of refrigeration systems
Preferred skills
Experience in machinery and plant engineering, hands-on mentality, cross-functional coordination
Technologies
ERP systems, CRM tools, service management software
Responsibilities
Define and steer departmental performance goals, analyze market trends and service business, optimize organizational structures, manage budgets and reporting, lead and develop the service team
Seniority
Senior, hands-on IC