Leads Team Manager
Core
Oversee the full lead lifecycle from enquiry to booked consultation for a hair growth and restoration company, managing a small team responsible for lead conversion across multiple channels.
Role type
Senior IC leads management team manager
Builds
Booked consultations and optimized lead conversion workflows
Domain
Health & Beauty (Hair Growth/Restoration)
Required skills
Team leadership and coaching, HubSpot CRM management, Data analysis and trend identification, Multi-channel lead management, Performance reporting, Cross-functional collaboration
Preferred skills
Experience in customer-focused or health-related industries, Knowledge of marketing automation tools
Responsibilities
Follow up on leads and book consultations, Lead, coach and develop the Leads Team, Manage daily team operations including allocation and tracking, Analyse lead conversion data and implement strategies, Ensure CRM processes are efficient and accurate, Collaborate with Head of Sales to improve campaign outcomes, Prepare regular performance reports for senior leadership
Seniority
Senior, hands-on IC