Area Manager
Core
Lead frontline support teams in Northside Brisbane to deliver high-intensity NDIS care, ensuring operational excellence and participant safety.
Role type
Senior operations manager (disability care)
Builds
Participant-centered support plans and safe, compliant care delivery for NDIS participants
Domain
Disability care / NDIS
Deliverable
physical/clinical work
Required skills
Staff leadership and coaching, NDIS compliance and practice standards, incident investigation and risk mitigation, workforce planning and retention, community engagement, emergency preparedness
Preferred skills
Certificate IV in Disability or Leadership, experience managing high-intensity care needs
Technologies
Microsoft Office
Responsibilities
Mentor support workers and build team culture, drive support planning for participants, handle complaints and feedback, lead incident investigations, ensure alignment with NDIS Practice Standards, oversee emergency preparedness
Seniority
Senior, hands-on IC