Teamleitung Technischer Services & Training (m/w/d)
Core
Leading and developing a team of service technicians and weapon expert trainers to optimize processes, ensure service standards, and support customer service and training requirements.
Role type
Senior Team Lead, Technical Services & Training (via careerplan.io/jobs/13635-js_rw_689_JB5270223-S-teamleitung-technischer-services-training-mwd-at-heckler-koch-gmbh)
Builds
Technical service operations and training programs for hand firearms
Domain
Defense & Security / Firearms Manufacturing
Required skills
Technical leadership, process optimization, cross-functional coordination, quality assurance, data analysis, ERP systems, SAP
Preferred skills
State-certified technician or master craftsman qualification, international travel readiness
Technologies
Microsoft Office, SAP
Responsibilities
Lead and develop service technicians and trainers, optimize service processes and documentation, coordinate customer service and training projects, ensure quality standards and technical methods, support strategic steering and create management reports
Seniority
Senior, hands-on IC with team leadership
