IT-Manager/in
Core
Manage the stable, secure, and performant operation of RUEFA.at, a central online portal for the Austrian tourism group, while driving its continuous development.
Role type
IT Service Manager
Builds
Central online portal (RUEFA.at) and web portals
Domain
Tourism / Travel Technology
Required skills
IT Service Management, Requirements Management, Web Portal Operations, Incident/Problem/Change Management (ITIL), Stakeholder Management, User Story Creation, Service Level Agreement (SLA) Management, Jira, Confluence, Agile Methods
Preferred skills
Knowledge of tourist processes, travel products, and sales workflows
Responsibilities
Ensure stable operation of the central online portal, Develop and maintain web portals with stakeholders, Gather and document technical requirements, Create and maintain user stories and requirement documentation, Prioritize requirements based on value and effort, Plan and coordinate releases and deployments, Manage external service providers, Oversee Incident, Problem, and Change Management
Seniority
Mid-Senior, hands-on IC