Retail Operations Specialist

Toronto, ON, CA💼 Full-time💰 $50,000–$50,000🗓 2026-09-29

Core

Support technology platforms and operational processes for Canadian Tire Gas+ and rebranded Petro-Canada locations across Canada.

Role type

Senior IC retail operations analyst

Builds

Operational stability and service quality for retail fuel, convenience, and loyalty platforms

Domain

Retail + Petroleum + IT Operations

Deliverable

dashboards & analysis

Required skills

Incident management, root cause analysis, stakeholder coordination, bilingual communication, reporting/analytics, change management

Preferred skills

Bulloch POS, BT900 back-office systems, ServiceNow, MS-365, Power BI, retail fuel/petroleum technologies

Technologies

Bulloch POS, BT900, ServiceNow, MS-365, Power BI

Responsibilities

Coordinate investigation and resolution of technical and operational issues; analyze incidents and trends to identify improvement opportunities; act as liaison between business stakeholders and technical teams; support implementation of technology enhancements and system changes; create and maintain operational procedures and knowledge articles.

Seniority

Senior, hands-on IC

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About canadiantirecorporation

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, over 1,600 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Trian