Analyst I, IT Asset Management
Core
Manage IT hardware and software assets, maintain the Configuration Management Database (CMDB), and develop process improvements for asset lifecycle management.
Role type
Analyst I, IT Asset Management
Builds
Accurate and healthy CMDB, reports for stakeholders, and documentation for asset policies.
Domain
Financial services / IT Operations
Deliverable
dashboards & analysis
Required skills
CMDB management, ServiceNow, IT Asset Management lifecycle, data analysis, reporting, documentation, multitasking
Preferred skills
AWS, Kubernetes, advanced Excel, scripting, programming
Technologies
ServiceNow, AWS, Kubernetes, Excel
Responsibilities
Manage CMDB work queue and resolve tickets, maintain CMDB operations and data accuracy, create reports for stakeholders, develop asset lifecycle documentation, support internal/external audits.
Seniority
Junior, hands-on IC