Analyst, Enterprise IT Operations
Core
Provides 24x7 support for Enterprise Applications and Offices by performing proactive routines to avoid service impacts and handling outages.
Role type
Enterprise IT Operations Analyst
Builds
Enterprise Applications and Office services
Domain
IT Operations / Enterprise Infrastructure
Required skills
Active Directory Administration, Incident Management, Problem Management, Change Management, Root Cause Analysis, Runbook Documentation, Service Request Handling, Capacity Management, Asset Management, Process Monitoring
Preferred skills
Bachelor's Degree in Computer Engineering, 3+ years experience, Office Suite familiarity, Multitasking, Independent project work, High Severity incident prioritization