IT Service Management
847 open positions
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Technology Operations Analyst ClarivateIND - Bangalore (DRG), IN 3d Provide L1/L2 production support for enterprise applications, infrastructure components, and monitoring platforms to ensure service stability and availability.
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Global S&O Salesforce Support Engineer↗ PepsiCoVitoria-Gasteiz, PV, ES 3d Ensure stability of the Europe Salesforce (SFA) application by managing day-to-day operations, resolving incidents, and driving customer satisfaction through tailored support and process improvements.
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IT Operations Engineer - Tekonosys JazzWorldIslamabad, Islamabad Capital Territory, Pakistan 3d Ensure stability, availability, and performance of business-critical systems and applications through L1/L2 technical support and 24/7 production coverage.
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ANALISTA DE PROCESSOS DE TECNOLOGIA DA INFORMAÇÃO SÊNIOR (Abc Technology Group)↗ JobbolSão Bernardo do Campo, SP, BR 3d Senior IT Process Analyst responsible for managing critical IT processes, major incidents, war rooms, and crises while ensuring ITIL compliance and risk management.
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Assocoiate Software Engineer↗ OptumRemote $60k–$60k3d Provide production support and incident resolution for critical healthcare applications and services.
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Apprentice IT Service Manager↗ Department for Work and Pensions (dwp)Newcastle upon Tyne, ENG, GB $32k–$32k3d Apprentice Service Manager supporting IT service reliability, incident management, and change governance for UK government digital services.
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IT Operations Shift Lead RaymondjamesSaint Petersburg, Florida - United States 3d Design and maintain infrastructure solutions for servers, networks, and storage systems to support organizational business operations and security requirements.
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Product Support Engineer↗ NEC CorporationMH, IN 3d Investigating, triaging, and resolving IT incidents and service requests for customers while liaising with development teams and suppliers.
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Directeur adjoint, Infrastructures TI Renaud-BrayMontréal, QC, ca 3d Lead daily operations, incident management, and continuous improvement for a resilient IT infrastructure environment supporting retail and distribution operations.
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Senior Manager, End User Experience NexthinkMadrid, MD, es 4d Lead a global team to build a modern, AI-augmented, self-service IT support model using internal platforms Spark and a new AI-powered ITSM platform.
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Supervisor de Suporte JobgetherRemote 4d Lead and develop a technical support team to ensure service quality, SLA compliance, and effective prioritization of customer demands in a technology-driven environment.
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Senior Service Delivery Manager (Systems Mgt Office - Compliance Ops)↗ NcsSingapore, S00, SG 4d Manage IT service delivery, operations support, and security compliance for a key client's IT infrastructure, focusing on incident management, vulnerability tracking, and audit readiness.
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?634/B - Major Incident Manager (m/w/d) Hannover, NIEDERSACHSEN 4d Coordinate and support major incidents to ensure stable production environments and highest service availability for financial services.
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Representative, Computer Operator KyndrylNew Territories, Hong Kong Island, Hong Kong 4d Operate complex computer systems, supervise networks and applications, and manage batch processing in a multi-vendor environment.
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Technical Analyst INT JdaMonterrey, MX 4d Mid-level technical analyst ensuring operational reliability by diagnosing incidents, improving automation, and monitoring batch jobs/integrations.
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IT Process Engineer I JabilGuadalajara, MX 4d Formalize and operate IT service management processes (change, incident, problem, configuration) and support SDLC/Test Lift cycles to ensure stable IT production environments.
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ITIL Specialist 2 - Technical Operation Specialist↗ U.S. BankMinneapolis, MN, US $93k–$93k4d Support daily Technical Operations activities, ensuring reliable execution of IT service management processes, platform administration, and operational workflows.
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Technical Analyst INT↗ Blue YonderMonterrey, NLE, MX 4d Mid-level technical analyst ensuring operational reliability by diagnosing incidents, improving automation, and monitoring batch jobs/integrations.
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IT GOVERNANCE ANALYST↗ SourcehubCuritiba, PR, BR 4d Monitor, audit, and maintain Service Desk records to ensure data integrity, SLA adherence, and compliance with IT service management procedures.
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Snr Service Delivery Manager (System Mgt Office, IT Security & Compliance)↗ Dataspark Pte LtdSingapore, S00, SG 4d Manage service delivery and operations support for IT infrastructure, focusing on security systems, incident response, and compliance for a key client.
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IT Systems Analyst_JSM↗ Mri SoftwareKA, IN 4d Administer and maintain Jira Service Management (JSM) platform operations, including project configuration, incident triage, and reporting for a global enterprise IT environment.
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Incident and Problem Manager↗ Rakuten InternationalKA, IN 4d Managing and resolving time-sensitive IT escalations, overseeing incident coordination, and performing root cause analysis to prevent future disruptions.
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IT Service Management Manager↗ AccentureKA, IN 4d Lead delivery and support of critical IT services and business applications, focusing on IT Asset Management (ITAM) and Configuration Management (CMDB) across client accounts.
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Major Incident Commander, Principal NtrsPune, India 4d Lead enterprise-wide response to critical technology incidents impacting business operations and regulatory obligations, serving as central command authority during crises.
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Technical Account Manager (TAM)↗ DXC TechnologyOeiras, P11, PT 4d Strategic partner managing end-to-end delivery of IT operations services, ensuring SLA compliance, operational stability, and continuous improvement for enterprise clients.
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Application Support Engineer↗ LUZA GroupRemote 4d Ensure operability and availability of production solutions as L2 Support, monitoring batch processing, resolving incidents, and managing deployments.
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Senior Engineer - Service Management OfficeEngineer, IT↗ ST EngineeringSingapore, SG 4d Strengthen ITSM governance and process maturity through service communications, operational data analysis, and Continual Service Improvement (CSI).
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Lead Systems Operations Engineer↗ Wells FargoIrving, TX, US $119k–$119k4d Lead operational analytics, reporting, and process improvement for middleware, messaging, and platform services to drive data-driven decision-making and executive visibility.
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Corporate Bank Production Control Room Manager DbRemote 4d Manage critical incidents, ensure platform stability, and drive operational excellence for the Corporate Bank Production Control Room.
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Service Manager con B2 de inglés Sopra-SteriaMadrid, MD, es 4d Senior Service Manager leading IT service delivery and cloud operations for large enterprise clients.
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Production Support & Incident Response Lead EvismartNimbyx 5d Lead incident response and ensure platform continuity for a SaaS platform serving 2,000+ dental labs during night operations.
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Service Desk Specialist - Tieto Banktech (m/f/d) TietoPune, in 5d Execute incident management processes to resolve service interruptions and manage customer requests for banking clients in Nordics and UK.
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Senior Service Management Engineer MastercardO'Fallon, Missouri, US 5d Develop, support, and maintain IT service performance management processes, ensuring SLA/OLA compliance and operational stability for global commerce systems.
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Program Manager↗ HCLTechKA, IN 5d End-to-end Application Management Services for the Order Management System (OMS) platform, acting as the single point of accountability for incident, problem, and change management.
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