IT Service Management
1,548 open positions
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IT Operations Transformation Lead (f/m/x)↗ Sii PolandBengaluru, Karnataka, India 3d Lead a 6-month transformation roadmap for Application Support and Operational Excellence across 200 applications and multiple external vendors.
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Gerente A.M.S↗ Bravo | Simplify EverythingSão Paulo, São Paulo, Brazil 3d Lead Application Management Services (AMS) operations to ensure system stability and continuous evolution for clients, transforming technical support into a strategic pillar of efficiency.
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LEAD ADMINISTRATOR L2↗ Wipro 3d Oversee incident management process, define monitoring protocols, and ensure system resilience to manage client expectations and supervise team performance.
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IT Servicedesk coordinator EurofinsBogotá, Bogota, co 3d Coordinate Service Desk activities, ensure consistent first-line support, manage workload and escalations, and lead a team of IT support agents.
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Application Support Lead - Hybrid Axelon Services CorporationUSA $114k3d Lead application support and production operations, managing incidents, problems, and changes while coordinating with offshore teams to ensure service delivery.
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Configuration Management Analyst eTeam Inc.Remote $120k–$160k3d Implement, operate, and continuously improve the Configuration Management Program to establish standards, maintain accurate configuration data, and reduce technology risk.
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Configuration Management Analyst - Remote Genesis10Remote $126k3d Analyze technical issues, develop solutions, and support IT systems while implementing and managing the Configuration Management Program to reduce technology risk and strengthen compliance.
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Applications & Operations Support Manager (Remote) ConsultNetRemote $101k–$141k3d Lead the daily work of the Support Services team and oversee external delivery teams for enterprise application support and delivery.
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IT Service Manager DexterraMississauga, ON, ca 3d Lead the Service Desk and manage outsourced service providers to improve service levels, reduce recurring issues, and enhance the end-user experience.
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Senior Operations Support Engineer NetcompanyPatras, gr 4d Ensure stability, performance, and continuous improvement of complex enterprise IT environments by managing incidents, leading root-cause analyses, and optimizing system performance.
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ICT Administrator III Network (m/f/d) Deutsche-Telekom-It-Solutions-SlovakiaKošice, Košický kraj, sk 4d Independently check, execute, solve, and create tickets to maintain IT services and infrastructure for customers according to quality KPIs and internal processes.
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Technical Specialist (all genders) ]init[ AGRemote 4d Provide technical support and optimize ITSM processes for public sector clients.
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Assistant Manager (IT Operation & Vender management) HaysHong Kong, Hong Kong, HK 4d Lead vendor performance reviews, manage IT contract renewals, monitor budgets, and drive cost optimization for IT operations across the Asia-Pacific region.
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Manager, Systems Operations Intercontinental Exchange Holdings, Inc.Hyderabad, India 4d Leads and manages 24x7 operations, incident response, and process governance for Mortgage Technology platforms and disaster recovery systems.
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Senior Manager, Engineering NielsenIQPune, MH, in 4d Own the 'run' end-to-end for Media Measurement services (including Recombine), consolidating fragmented support functions into a unified global organization to ensure service stability and cost sustainability.
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Service Delivery Manager EverienceCourbevoie, IDF, fr 50k–65k4d You accompany the client in the follow-up of their projects, acting as the privileged interlocutor for the client and ensuring daily relationship management.
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Application Manager (Mensch) WppmediaRemote 4d Ensuring stable operation of critical business applications, initially focusing on the 'Advisor' media billing software.
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Service Desk L3 - IT Operations Technical Lead JobgetherFrance 4d Senior technical lead acting as the final escalation point for complex, business-critical Service Desk issues across EMEA and APAC, driving operational excellence in end-user IT environments.
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Salesforce Support Lead CognizantHong Kong, Hong Kong, HK 4d Lead L2 support operations and end-to-end service delivery for the Salesforce platform, ensuring SLA/KPI compliance and minimizing business disruption.
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ENTIRETEC AG: Service Delivery Manager (Mensch*) ENTIRETEC AGDresden, SACHSEN 4d Lead technical teams and ensure quality, stability, and continuous improvement of Managed Services for Network, OT, and Cybersecurity Operations.
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Load Balancer Engineer (ADC) (W/M/D) Hessische Zentrale für DatenverarbeitungWiesbaden, HESSEN 4d Design, install, and maintain load balancer solutions and middleware to ensure stable IT infrastructure and service availability for the Hessian state administration.
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IT-Kundenbetreuer /in (m/w/d) PerZukunft Arbeitsvermittlung GmbH & Co. KGBerlin, BERLIN 4d IT customer support and operations for multiple locations, focusing on database administration, network/IT security, and incident response.
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Associate Manager | IT Asset Management Service Coordinator DxctechnologyMEX - QUE - QUERETARO, MX 4d Operational coordination of IT Asset Management (ITAM) and Hardware Asset Management (HAM) services, ensuring inventory quality, SLA compliance, and lifecycle process execution.
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IT Analyst FlextronicsMexico, Guadalajara 4d Operational IT Analyst supporting hybrid cloud infrastructure, business applications, and end-user computing in a manufacturing environment.
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Service & Transition Manager VodafoneBucuresti, Bucuresti, Romania 4d Drive consistent, ITIL-aligned service management practices across Cyber Prevent platforms to reduce cyber and operational risk.
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IT Service Support Analyst AstraZenecaUS - Cambridge Kendall SQ - MA $64k–$96k4d Provide hands-on technical and service support to business teams, managing incidents, requests, and IT service delivery while ensuring SLA compliance.
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Senior Technical Process Manager – Change Manager Telekom-GrowthhubBudapest, Hungary 4d Review, adapt, and support process documentation for the deployment of the Identity & Healthcare Operation Center (IHOC), while leading and maintaining change management processes to ensure quality.
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Knowledge Manager UnisysHyderabad, TS, India 4d Own and manage the Knowledgebase (KB) for IT Service Desk, End users, and AI Tools/Automation flows, integrating KB with automation initiatives.
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Head of User Support DACH (m/w/d) - 199/26 Loh Services GmbH & Co. KGRemote 4d Leading the 1st-Level IT support teams for Germany, Austria, and Switzerland, ensuring timely resolution of incidents and continuous process development.
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IT Asset Management Analyst↗ FLSmidthMonterrey, NLE, MX 4d Lifecycle management of IT hardware and software assets, ensuring compliance, optimizing costs, and maintaining accurate inventory records.
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Service Desk Support↗ KyndrylKA, IN 4d Lead and inspire a team of technical professionals to deliver exceptional end-to-end services, optimizing workflows and ensuring service stability.
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Incident Manager WorkdayNew Zealand, Auckland 4d Coordinate response to major incidents affecting Workday customers, restoring service and preventing recurrence.
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IT Heishop Operations Coordinator - Temporal 5 meses↗ Heineken MéxicoMonterrey, Nuevo León, Mexico 4d Provide B2B operations support by resolving incidents, monitoring system stability, and ensuring operational continuity for Heishop.
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IT Asset Management Analyst↗ Johnson ControlsSan Pedro Garza García, NLE, MX 4d Supports governance, compliance, optimization, and lifecycle management of the organization's global software assets to maintain licensing compliance and optimize spend.
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Technisch Applicatiebeheerder NngroupAmsterdam, NL €48k–€69k4d Managing, monitoring, and optimizing the self-built application landscape (Komodo) and business-critical systems like Salesforce and Azure DevOps to ensure stable, secure operations.
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Information Technology Operations Manager↗ Flexiple 4d Manage internal IT systems and enterprise-support tooling to ensure uptime and reliability for large enterprise accounts.
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Manager, Systems Operations↗ IceHyderabad, Telangana, India 4d Leads and manages 24x7 operations, incident response, and process governance for Mortgage Technology platforms and disaster recovery systems.
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IT Disaster Recovery Innovation & Automation Lead↗ Ex Squared Latam 4d Lead innovation and automation initiatives for an IT Disaster Recovery program, streamlining recovery testing, plan management, and reporting.
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Information Technology Service Management Manager↗ MastekNavi Mumbai, Maharashtra, India 4d Managing IT service desk operations, incident response, change management, and audit compliance.
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Director, Technical Readiness↗ College BoardRemote $80k–$140k4d Ensure every testing environment is technically ready for digital testing, translating technical requirements into clear guidance for coordinators and school staff to prevent issues on test day.
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TICKET MANAGER↗ Quality DigitalSumaré, SP, BR 4d Manage IT service request queues, classify and prioritize incidents, and ensure SLA compliance via ITSM tools.
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IT Disaster Recovery Innovation & Automation Lead↗ Ex SquaredDesde casa, MX 4d Lead innovation and automation initiatives for an IT Disaster Recovery program, streamlining recovery testing, plan management, and reporting.
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SME - Change Management, ServiceNow↗ HCLTechKA, IN 4d Governing the end-to-end IT Change Management / Change Enablement process to minimize business and operational risk.
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ITSM Service Excellence Leader Northern TrustLimerick, Munster, IE 4d Lead the automation, optimization, and maturation of IT Service Management (ITSM) function, shifting from manual processes to automated, data-driven operations within a high-volume banking environment.
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