IT Service Management
1,548 open positions
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Consultant Problem manager F/H EverienceCourbevoie, IDF, fr 4d Problem Manager responsible for root cause analysis of recurring IT incidents to ensure operational continuity and improve service quality.
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Service Desk L3 - IT Operations Technical Lead NebiusAmsterdam 5d Senior technical escalation point and process owner for Service Desk operations across EMEA and APAC, handling high-severity incidents and leading cross-functional projects.
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JUNIOR BI DATA ANALYST (36211) Bosch-GroupCampinas, SP, br 5d Operational management and maintenance of MS-Fabric environments, ensuring high availability, performance, and adherence to protocols.
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End User Support Services Manager East West BankEl Monte, CA, US 5d Lead governance, service delivery, and operational leadership for all employee-facing technology support services across a globally distributed workforce.
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IT Service Desk Manager JobgetherRemote 5d Lead and optimize global IT support operations for a multinational organization, overseeing a distributed team to ensure high-quality service delivery and operational excellence.
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AI Operations Engineer CiscoBangalore, India 5d Build Operations (AI Ops) Solutions for specific domains, automating and optimizing IT operations processes using AI and ML techniques to reduce time/effort and increase precision in problem-solving.
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IT Operations Analyst IV TDToronto, Ontario, CA CA$70k–CA$98k5d Supporting day-to-day technology operations, asset management, reporting, and process governance within a fast-paced warehouse environment.
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Lead, Business Management - Fixed Term Contract | PGIM Ireland PruLetterkenny, Ireland 5d Lead, Business Management supporting delivery, governance, and continuous improvement of foundational technology services across PGIM.
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Federal Reserve Financial Services Service Management Sr. Specialist RbAtlanta, GA, US 5d Senior Service Management Specialist supporting operational stability and continuous improvement for Federal Reserve Financial Services (FRFS) payments products including Fedwire, ACH, Check, FedLine, and FedNow.
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JUNIOR BI DATA ANALYST (36211)↗ BoschCampinas, SP, BR 5d Operational management and maintenance of MS-Fabric environments to ensure high availability, performance, and adherence to protocols.
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Information Technology Operations Manager↗ FlexipleRemote 5d Own uptime, processes, and incident response for core IT systems to keep services stable for a global bank.
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Project Manager IT↗ Between TechnologyMadrid, MD, ES 5d Managing and controlling IT assets, specifically software assets, including licensing, vendor coordination, and process optimization.
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Teamleitung Application Manager (m/w/d) Walbusch GmbH & Co. KGSolingen, NORDRHEIN_WESTFALEN 5d Leading a diverse Application Management team to ensure stable, service-oriented operation of the application landscape and translating business requirements into implemented solutions.
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Service Delivery Manager (SDM)↗ Troytech International Consulting Pte LtdOutram, S00, SG 5d Leading multi-tier support teams to ensure stable, secure, and reliable system operations post go-live by resolving incidents, managing changes, and coordinating with vendors and customers.
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IT Service Manager (m/w/d) puro Personaldienstleistung GmbHMünchen, BAYERN 5d Responsible for the overall delivery of complex IT services, ensuring smooth operation and compliance with SLAs and contractual agreements.
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Systemadministrator (m/w/d) Integrierte Leitstelle Stadt RegensburgRegensburg, BAYERN 5d Administration, configuration, and 24/7 operational stability of the emergency dispatch system (ILS) for fire and rescue services in Regensburg.
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Senior OAT Tester↗ Scrumconnect ConsultingStaines-Upon-Thames, England, UK 5d Plan, coordinate, and execute Operational Acceptance Testing (OAT) to validate application operational readiness, monitoring, backup, failover, and disaster recovery before production deployment.
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Business Resilience Specialist VodafoneDar Es Salaam, Tanzania, United Republic of 5d Drive efficiency and effectiveness to ensure world-class resilience capabilities, transform functional processes, and manage IT/Network & Payment system implementations.
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Service Manager↗ Noexa - It Solutions 5d End-to-end management of critical services, bridging in-house developed components with third-party provided services.
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Senior Manager, Service Operations↗ SitaBarcelona, Catalonia, Spain 5d Own operational health, service outcomes, and lifecycle execution for the Passenger Processing portfolio, ensuring reliable day-to-day operations while driving disciplined modernization across the full technology stack.
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GERENTE DE SERVIÇOS GERENCIADOS↗ Ninecon Consultores Associados Ltda 5d Strategic leadership role overseeing Application Management Services (AMS) and Infrastructure Management Services (IMS) teams to ensure service quality, efficiency, and continuity.
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IT-Prozessmanager (m/w/d) IT-Service-Management (ITIL/COBIT) Continentale VersicherungDortmund, NORDRHEIN_WESTFALEN 5d Responsible for building and optimizing IT Service Management (ITSM) processes, platforms, and governance within a mutual insurance group.
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ANALISTA IT JR↗ Latam Airlines 5d Drive digital adoption and efficient management of LATAM Colombia's technology services by promoting digital tools, AI, and automation to improve productivity and operational efficiency.
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Salesforce Support Lead↗ 3mt Galicia Global Services, S. L.Valencia, Valencian Community, Spain 5d Lead a Level 2 Salesforce support team for a global health sector multinational, coordinating with local IT subsidiaries and managing Front Office product incidents.
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Application Manager (m/w/d) YerLehrte bei Hannover, NIEDERSACHSEN 5d Managing the stable operation and continuous development of business and enterprise applications, including incident/problem/change management and release coordination.
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Manager Information Technology (Operational Monitoring, KPI, Automation)↗ Caterpillar Inc.Bengaluru East, Karnataka, India 5d Lead the development, management, and optimization of IT Service Management (ITSM) reporting, analytics, and performance measurement capabilities to transform operational data into actionable insights.
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Incident Manager II
BrazeSão Paulo
5d
Managing major incidents, release processes, and operational programs to ensure scalability and resiliency for a global customer engagement platform.
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End User Support Manager↗ BioconBengaluru, Karnataka, India 5d Lead IT support operations across multiple locations, managing a team of 35 L1 and L2 end-user support professionals and overseeing incident management, device lifecycle, and vendor governance.
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IS Operations Manager↗ AbbBengaluru East, Karnataka, India 5d Lead and orchestrate the delivery of Information Systems (IS) service line operations, ensuring service stability and continuous improvement.
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Service Delivery Contract Manager HpeSydney, New South Wales, Australia 5d Manage operational and commercial aspects of customer service contracts to ensure contractual obligations, service levels, and customer commitments are achieved.
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Manager Information Technology (Operational Monitoring, KPI, Automation) CatBangalore, Karnataka, IN 5d Lead the development, management, and optimization of IT Service Management (ITSM) reporting, analytics, and performance measurement capabilities to transform operational data into actionable insights.
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IT Manager - Associate Experience RRT FergusonNewport News, VA, US $91k–$159k5d Lead the day-to-day operations and development of an Associate Experience Rapid Response Team (RRT) to ensure timely restoration of business technology services.
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SMO Transition Lead UnisysBangalore, KA, India 5d Lead transition activities for complex outsourcing, managed services, and transformation engagements while serving as Service Manager and Major Incident Management lead.
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Senior manager of Customer Performance & Goverance↗ AtnorthStockholm County, Sweden 5d Establishing and developing performance, governance, and continuous improvement frameworks for Customer Operations in a data center and digital infrastructure organization.
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Problem Management Lead↗ MufgMH, IN 5d Lead problem management activities including diagnosing problems, validating workarounds, identifying root causes, and determining fixes to minimize service disruption.
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ABL - Agente de monitoreo↗ CapgeminiAguascalientes, AGU, MX 5d Monitoreo de procesos, aplicaciones, servidores y redes para detectar y escalar incidentes antes de que impacten al usuario final.
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Senior System Administrator↗ Infinite Computer SolutionKA, IN 5d Manage critical incidents, drive ITSM governance, ensure SLA compliance, and coordinate service restoration in a 24x7 support environment for Healthcare IT operations.
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Vice President - IT Service Operation Management Lead - Technology Service Management Hong Kong Exchanges and Clearing LimitedHong Kong, Hong Kong, HK 5d Lead the IT Service Operation Management function to deliver resilient, scalable, and secure IT operations for HKEX's capital markets business.
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Operador/a de Sistemas 24x7 InetumBilbao, PV, es 6d Monitorización y operación de plataformas de producción en un entorno 24x7, gestión de incidencias y ejecución de procesos planificados.
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uCMDB Support Engineer (m/f/d) Deutsche-Telekom-It-Solutions-SlovakiaKošice, Košický kraj, sk €16k6d Provide 2nd and 3rd level support for uCMDB, ensuring stable application operations and interface integrations.
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Software Asset Management Specialist WabtecContagem, MG, br 6d Manage end-to-end software asset lifecycle including requests, licensing, procurement, renewals, compliance, and optimization for enterprise environments.
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IT-Service Owner (m/w/d) teamative Germany GmbHRemote 6d Strategic ownership and end-to-end management of global IT services, ensuring alignment with business goals, IT governance, and service availability.
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Customer Support Specialist - Tieto Banktech (m/f/d) TietoFornebu, no 6d Monitor bank solutions and infrastructure, handle customer inquiries via phone and internal systems, and ensure incidents are resolved within SLAs.
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Director of IT Service Operations, Pacific AccorCorpoSydney, NSW, au 6d Lead and enhance IT support services across Accor's corporate offices in the Pacific, balancing global standards with local business needs.
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IT Service Desk Manager CourseraRemote 6d Lead and manage a global IT Service Desk team to ensure efficient service delivery, operational excellence, and strategic IT support for 300M+ learners and 12,000+ enterprise customers.
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