IT Service Management
839 open positions
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Configuration Manager, Enterprise Technology Operations RyanHyderabad IN - Block A 5d Design, implement, and sustain the enterprise Configuration Management operating model to ensure the CMDB is complete, accurate, and trusted across the organization.
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Especialista de Delivery - Operação e Hypercare YandehSão Paulo, Estado de São Paulo 6d Managing the hypercare phase of a large-scale platform implementation, ensuring operational stability, resolving incidents, and facilitating the transition to normal operations after go-live.
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Public Safety Incident and Service Delivery Manager City-Of-New-YorkBrooklyn, NY, us 6d Manage operations for a team of front-line technical staff providing 24x7x365 end-to-end support for 911 production infrastructure services.
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Manager - Automation EnsonoPune, India 6d Lead a multidisciplinary team to build automation capabilities that improve service reliability, reduce manual effort, and accelerate incident resolution across client and company infrastructure.
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Sr. Manager, Client Experience Support CoherehealthRemote $100k–$100k7d Manage and improve end-to-end L1 client support operations, including ticket triage, resolution, and process automation for a healthcare technology platform.
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Directeur adjoint, Infrastructures TI Renaud-BrayMontréal, QC, ca 7d Manage daily operational activities of the IT infrastructure team, ensuring system stability, backup, monitoring, and performance for the group.
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Problem Management Specialist UbisoftNewcastle upon Tyne, England, gb 7d Lead investigation and resolution of recurring and high-impact operational issues to improve service stability and reduce operational risk for players and internal teams.
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Support N2 Multimédia AltenFes, Fez-Meknès, ma 7d Coordinate incident resolution within SLA, manage the incident knowledge base, and ensure overall service quality and availability.
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Problem Manager ExperianRemote 7d Manage ITSM problem records through resolution, conduct root cause analysis, and coordinate with service teams to prevent major service-affecting incidents.
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Service Delivery Manager - Global Operations Center (Maternity cover) Louis-Dreyfus-CompanySofia, NULL, bg 7d Leading Level 1 IT Operations and Service Management activities to ensure 24x7 monitoring and event management across global cloud, on-premises, and application environments.
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Senior IT Change Management Specialist VaxcyteRemote $153k–$153k8d Plan, coordinate, and govern IT changes across systems, infrastructure, and processes in a regulated GxP environment to ensure compliance and minimize risk.
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Service Delivery Manager BmoRemote $86k–$86k8d Focal point for major issue management, incident restoration, and service availability to ensure SLA commitments are met for mission-critical systems.
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AVP/VP, Problem Management Specialist, SRE & Governance, Group Technology DbsSingapore - East 8d Lead rapid recovery of high-priority incidents, drive problem management lifecycle with root-cause analysis, and oversee event management to ensure banking service stability.
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Manager Support InfiosRemote Mexico 8d Manage IT support team operations, act as the voice of the customer, and handle technical escalations for supply chain software clients.
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IT Service Performance Analyst AggrekoGlasgow, GB 8d Strengthen global IT operations by evaluating processes, driving automation, and implementing continuous improvement initiatives within IT Service Management.
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ITSM Operations Lead AlteraBengaluru, Karnataka, India 8d Lead operational efficiency, governance, and strategy of the IT Service Management ecosystem, driving ITIL best practices across Incident, Problem, Change, and Configuration Management.
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Sr Technical Consultant - Splunk Admin JdaIND - Coimbatore (708) 8d Lead and oversee the management of high-severity incidents across complex multi-cloud and hybrid IT environments to ensure minimal business impact and rapid service restoration.
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Service Delivery Manager↗ HCLTechMadrid, MD, ES 8d Ensure successful delivery of IT services to clients and business stakeholders by managing service performance, SLAs, and operational excellence.
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IT Incident Manager RaymondjamesSaint Petersburg, Florida - United States 8d Lead recovery of services during technology disruptions and outages across key platforms and applications.
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Etopup Platform Operation Team Leader↗ Ais40, TH 8d Lead and manage the IT Operation team for the Etopup Mobile Finance Platform to ensure effective and efficient daily operations, optimizing performance and delivering exceptional customer experience.
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Global Service Desk Team Lead Contractor TsysQUEZON CITY, , PHILIPPINES 8d Lead a 24x7 Global Service Desk team to deliver IT support for workstations, laptops, OS, software, and hardware, ensuring adherence to service levels and incident management procedures.
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Técnico(a) de informática↗ Ordem Dos Médicos DentistasRemote $16k–$16k8d Provide centralized IT helpdesk support, manage local and cloud server infrastructure, and operationalize AI/automation tools to optimize internal processes.
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Sr. IT Project & Program Manager, Asset Management PinterestSan Francisco $110k–$110k8d Manage Pinterest's IT vendor and asset management operations, optimizing service delivery, costs, and compliance for global IT support.
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Incident Coordinator University-Health-NetworkToronto, ON, ca $67k–$67k8d Enforce ITIL-based incident management processes, coordinate major incident reviews, and ensure timely communication and restoration efforts within a healthcare IT environment.
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Team Leader – Manager Opérationnel(le) - Roanne Sopra-SteriaRemote 8d Operational manager responsible for leading a technical team, ensuring service delivery, and managing resources to meet client SLAs.
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Global Technical Support Engineer Manager AgodaBangkok (One Bangkok Office) 8d Lead global Level 1 IT helpdesk operations, ensuring performance against SLAs and KPIs while driving service excellence.
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IT Lead Infrastructure & Operations PepsiCoLahore, Pakistan 9d Interface with Business/Market teams to manage IT Infrastructure operational availability and restoration of all IT services (Network, Compute, Workplace, Field services) for the Pakistan region.
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Analyst, System and infrastructure operations, maintenance and development DesjardinsMontréal, CA 9d Design, configure, administer, maintain, upgrade, and test business solutions, computer networks, management systems, programs, and database servers while analyzing complex IT issues and implementing quality assurance strategies.
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Service Delivery Manager↗ Three Ess Computer Services (i) Pvt. Ltd.MH, IN $720k–$720k9d Manage end-to-end IT service delivery and infrastructure operations, ensuring SLA/KPI performance and operational readiness.
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Service Delivery Manager Support Services NttlimitedCapellen, Luxembourg 9d Ensure successful delivery of SDIS support services across a portfolio of complex client accounts, managing service quality, profitability, and client relationships.
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Year-Round Intern - Service Management TheoccDallas, TX $0k–$0k9d Maintain the authoritative record of IT assets (hardware, software, cloud) and manage the Configuration Management Database (CMDB) to ensure accuracy and reduce risk.
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Sr. Tech Lead - Infrastructure Services S 4D GenpactRemote $80k–$80k9d Lead and manage IT operations, overseeing infrastructure, systems, and applications to ensure optimal performance and availability.
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Administrateur ITSM F/H EiffageRemote 9d ITSM administrator responsible for managing IT service delivery, incident resolution, and system administration within a large construction and concessions group.
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Page Wide Industrial Remote Service Engineer HpCorvallis, Oregon, United States of America $74k–$74k9d Utilizes advanced technical expertise to resolve complex incidents, design specialized support solutions, and cultivate senior-level relationships for critical technology areas or customer groups.
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IT Service Manager NngroupThe Hague $54k–$54k9d Manage IT service chains, ITIL processes, and SLAs for internal and staff departments while acting as a technical sparring partner for engineers.
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Service Delivery Manager↗ HemmersbachKA, IN $0k–$0k9d Ensure best-in-class project and service delivery, customer satisfaction, and commercial success within a 24/7 operational environment.
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Service Management Analyst↗ Payments CanadaToronto, ON, CA $83k–$83k9d Execute ITSM management functions and ensure integrity of service management practices for financial systems.
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IT Asset Management Process Lead StatestreetQuincy, Massachusetts $120k–$120k9d Govern enterprise ITAM processes across the full asset lifecycle, ensuring consistent, compliant, and efficient management of IT assets.
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Sr. Operations Manager NovartisHyderabad (Office) 9d Leading end-to-end operational lifecycle of globally deployed, high-impact software solutions, ensuring stability, security, and continuous improvement.
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Service Manager↗ InfosysCiudad de México, DIF, MX 9d Leading delivery, governance, and continuous improvement of enterprise application support and managed services engagements to ensure operational stability and business continuity.
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NOC Manager CubicIND Hyderabad Aparna 9d Build and operate a centralized, global 24x7 Network Operations Center (NOC) supporting transit fare collection and payment card processing services for over 50 global customer programs.
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?System Engineer (w|m|d) - Support Weßling, Oberbayern, BAYERN 9d Ensure reliable operation of IT systems for a European air rescue organization, supporting crews and medical teams to enable life-saving missions.
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SAP Delivery Manager InetumRemote 9d Manage IT service delivery, incidents, changes, and service levels for SAP solutions in logistics and warehouse environments.
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Service Delivery Manager, Incident- och Problem Manager till Kronofogden IT KronofogdemyndighetenSundbyberg, Sweden 9d Manage IT service delivery, incident response, and problem resolution to ensure stable operations for a government agency.
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Bilingual System Operations Specialist (Japanese) KyndrylKIN51655 Gurugram (KIN51655) 10d Monitoring, controlling, and maintaining mission-critical technology systems across expansive infrastructure environments while acting as a trusted advisor to customers.
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