Especialista de ITAM - Software Asset Management (SAM)
Core
Manage and support Software Asset Management (SAM) projects to improve software asset governance, licensing compliance, and operational processes.
Role type
Software Asset Management (SAM) Specialist
Builds
Software asset governance, licensing compliance, and operational processes
Domain
IT Asset Management (ITAM) / Software Licensing
Deliverable
dashboards & analysis
Required skills
Software Asset Management (SAM), ServiceNow (ITAM/ITOM/ITSM), Microsoft Excel, ITIL, ITAM, ITSM, CMDB, CSM, FSM, App Engine, Automation Engine, software contract management, license compliance reporting
Preferred skills
Snow Software, Flexera, BigFix, SCCM, Puppet, ISO 19770-1, ISO 55000, ITIL 4
Technologies
ServiceNow, Snow Software, Flexera, BigFix, SCCM, Puppet
Responsibilities
Lead and contribute to SAM projects including policy and process improvement; Participate in ServiceNow projects involving ITAM, ITOM, and ITSM; Manage registration and maintenance of software contracts, licenses, and user information; Support software environment assessments and prepare licensing compliance reports; Handle software licensing inquiries by consulting official documentation and rules; Contribute to continuous improvement of asset management practices