Senior Hardware Asset Management Specialist
Core
Lead the full lifecycle management of enterprise IT hardware, from procurement through secure disposal, ensuring CMDB accuracy and optimizing hardware spend.
Role type
Senior Hardware Asset Management Specialist (Team Lead)
Builds
Enterprise IT hardware inventory, CMDB records, and optimized asset lifecycle processes
Domain
Aerospace/Defense IT Infrastructure
Required skills
IT asset management, CMDB management, ServiceNow platform, inventory management, team leadership, ITAD vendor management, stockroom operations, contract management, financial reconciliation, KPI reporting
Preferred skills
IAITAM CHAMP or CITAM certification, ITIL 4 Foundation, ServiceNow HAM Implementation Specialist, supply chain/logistics background, Power BI, data model integration, endpoint management tools
Technologies
ServiceNow, Microsoft Intune, SCCM/MECM, Jamf, ServiceNow Discovery, Power BI, Excel
Responsibilities
Lead a team of HAM analysts and asset coordinators; Own the HAM program roadmap, policies, and processes; Govern the end-to-end hardware lifecycle; Maintain accuracy of hardware asset records in the CMDB; Run physical inventory and audit cycles; Manage ITAD vendors and processes; Oversee stockroom operations; Manage warranty, maintenance, and lease contracts; Partner with Finance on capitalization and depreciation; Define and report KPIs to leadership
