Configuration Manager (m/w/d)
Hybrid
Core
Design, implement, and operate a Configuration Management Database (CMDB) to support ITIL process frameworks.
Role type
Configuration Manager
Builds
IT service management infrastructure and product configuration libraries
Domain
IT Service Management / Public Administration
Required skills
Configuration Management, ITIL processes, CMDB solutions, IT monitoring analysis, KPI definition, process optimization
Preferred skills
ITIL certification, Project Management certification (Scrum, PRINCE2)
Technologies
CMDB, IT monitoring tools
Responsibilities
Conceptualize and implement CMDB, establish product libraries and access rights, manage product configurations, analyze IT monitoring data and define KPIs, lead internal projects and improve documentation
Seniority
Mid-Senior, hands-on IC