Operations Management
2,700 open positions
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Team Manager - Testing Operations TsmgMountain View 1y Drive operational performance in sourcing with a focus on lead generation and validation metrics, managing daily targets and client relationships.
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Jurist/Wirtschaftsjurist (m/w/d) als Führungskraft mediaFinanz GmbHOsnabrück, NIEDERSACHSEN 1y Leading the 'Operations' team to coordinate, monitor, and steer operational processes for a debt collection and risk management service provider.
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Manager, Sales Operations Support NRI North AmericaRemote 1y Lead a team of Sales Operations Support Specialists to provide operational support to the sales team, optimize sales processes, and analyze performance data to enhance sales productivity.
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Senior Customer Care Country Manager (m/f/d) Westwing GmbHMunich Office 1y Lead and develop the Front Office team for the DACH market to deliver premium, empathetic customer service and strengthen customer loyalty.
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Customer Master Data Management Supervisor SgsLas Piñas, NCR, ph 1y Supervise and coordinate the B2C Customer Master Data process, ensuring service delivery quality against SLAs and KPIs while managing team operations and process improvements.
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Niederlassungsleitung / Führungskraft (m/w/d) TP Personal Consult Thomas PriesIngolstadt, Donau, BAYERN 1y Leading a branch of an internal temporary staffing agency, managing teams of skilled workers and commercial staff.
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Senior Level Call Center Team Lead | Call Center Team Lead [COC0021020] ProSidian Consulting, LLCCharlotte, NC, us 1y Lead and supervise call center agents to support Human Capital Solutions for Government and Public Services clients, including the City of Charlotte.
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General Manager - Operations (BPO) Wns-Global-ServicesCape Town, NA, za 1y Oversee daily operations for mid to large scale BPO sites, ensuring efficient delivery of services and meeting client requirements.
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Teamleiter ( m/w/x) 020-EPOS European Point of Service GmbH Dienstleistungs-Call-CenterEssen, Ruhr, NORDRHEIN_WESTFALEN 1y Leading a unit responsible for the operational management and disciplinary leadership of a customer service team handling inquiries via all media and channels.
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Senior Service Assurance Manager GrabPetaling Jaya, Selangor, my 1y Driving Grab's Total Quality and Incident Management strategy by developing practices, tools, and processes across engineering teams to ensure operational excellence and quality in production.
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Spanish Bilingual Call Center Supervisor TransPerfectDO-Santo Domingo 1y Oversee daily operations of a team providing over-the-phone interpretation services, ensuring productivity, quality, and schedule adherence.
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Service Center Manager LgroupParis-Saclay 1y Manage global network of third-party service partners for repair and maintenance of professional audio electronics and loudspeakers.
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Assistant Manager Customer Service EurofinsNavi Mumbai, MH, in 1y Develop and implement strategies to improve customer satisfaction and loyalty while handling escalated issues and analyzing service data.
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Leiter Customer Service (m/w/d) F mal s GmbHKöln, NORDRHEIN_WESTFALEN 1y Leading a team of 10 in customer service operations for a manufacturing company in the plastic packaging industry, managing order processing from quote to delivery and handling escalations.
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Kaufmännischer Leiter (m/w/d) Fritzsche Personenverkehr GmbHBurgstädt, Sachsen, SACHSEN 1y Commercial leader responsible for advising the management team on commercial matters, leading and developing the commercial team, and optimizing commercial processes.
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Teamlead Operations (Schaden- und Risikomanagement) (m/w/d) AFC Claims GmbHHamburg, Valentinskamp 70, 20355 Hamburg 1y Leading a team of 5–20 people responsible for operational processes in claims and risk management, including scheduling, training, and daily operations.
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Teamleiter Kundenservice (m/w/d) eMARK Marketing GmbHBerlin, BERLIN 1y Leading a 18-person customer service team, ensuring quality standards, optimizing internal processes, and managing daily operations.
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Leiter Kundendienstabteilung Kälte-Klimatechnik (m/w/d) KälteKlima24 GmbHRellingen, SCHLESWIG_HOLSTEIN 1y Leading the customer service department for a cooling, climate, and heat pump technology company, managing service teams, coordinating technical tasks, and ensuring customer satisfaction.
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Service Delivery Manager - CDI - Casablanca H/F InetumCasablanca, Casablanca-Settat, ma 1y Manage and ensure quality of services delivered to clients, adhering to SLAs and contractual commitments while leading a multidisciplinary team.
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Team Lead Operations (m/w/d) MetergridRemote 1y Develop and implement strategies for efficiency and scaling of a SaaS business, leading a team of 2–6 people and managing key accounts.
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Service Delivery Manager JonDavidsonSingapore 1y Managing BBOX's service delivery to customers, ensuring SLA compliance, and overseeing the transition from project implementation to day-to-day operations.
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Team Lead Order Processing (m/w/d) DocuWare GmbHGermering / Germany 1y Lead and operate the Order Processing team, managing customer contracts, invoices, and licenses while ensuring efficient process execution.
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Teamleiter Vodafone Kundenservice (m/w/d) regiocom Customer Care SE StO PotsdamPotsdam, BRANDENBURG 1y Leading a customer service team for Vodafone, focusing on team performance, motivation, and daily operations.
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Senior Team Lead Link Key People VeevaRemote €30k–€40k1y Lead a remote team of 50+ freelancers performing rule-based web research to curate deep Key Opinion Leader (KOL) data for life sciences engagement.
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Teambetreuer Rotorblattservice (m/w/d) Windenergie Buss Blade Services GmbH & Co. KGBeverstedt / Lübeck 1y Team lead for rotor blade service operations, managing customer relationships, supervising repair teams, and ensuring on-site quality and safety.
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Teamlead Energiedatenmanagement Metering (m/w/d) wattline GmbHRemote 1y Leading a 10-person team responsible for energy data management and metering operations, ensuring reliable, timely, and regulatory-compliant processes.
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Teamlead Service-Abteilung (m/w/d) Vollzeit in Hannover Global Service GmbHRemote 1y Leading the service department team comprising field customer service representatives and contract managers for property insurance.
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Teamleiter Service MAJA-Maschinenfabrik Hermann Schill GmbHKehl, Rhein, BADEN_WUERTTEMBERG 1y Leading a service team of technicians and support specialists to ensure operational efficiency, customer satisfaction, and team development in the food processing industry.
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Teamleitung Vertragsservice (m/w/d) Tochter - RSR GmbHRemote 1y Leading the Contract Service team, acting as the interface between Contract Service and Contract Management, and communicating implementation details for new contracts to partner clinics.
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mitarbeitende Teamleitung Antragsservice & Risikoprüfung (m/w/d) Dela LebensversicherungenRemote 1y Team leader for the application service and risk assessment department, responsible for process management, team leadership, and operational coordination.
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Gebietsleitung (m/w/d) Bayern ROSENGARTEN GmbHFiliale Köln / Filiale Bonn / Filiale Düsseldorf / Filiale Koblenz / Filiale Swisttal / Filiale Rhein-Erft / Filiale Krefeld / Filiale Aachen 2y Regional leadership for pet funeral service locations, managing staff, operations, and customer satisfaction across multiple sites.
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Projektleiter beim Telekommunikationsdienstleister (m/w/d) KIKXXL GmbHBochum, NORDRHEIN_WESTFALEN 2y Strategic project management and operational leadership for a team of up to 70 employees, managing customer accounts and business results.
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Field Coordinator (Surabaya) AmarbankSurabaya 2y Manage a team to achieve attendance, success rate, and MFP targets within the Underwriting & Validation Circle Team.
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Customer Service Manager (m/w/d) INJOY Gym & Swim GmbHBremen, BREMEN 2y Lead the customer service team and ensure strategic planning and overall service quality for gym and swim center members.
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Leitung (m/w/d) Customer Service in der Pharmaindustrie Adragos LeipzigLeipzig 2y Leading Customer Service and Technology Transfer teams to manage existing and new business, coordinate with sales, and oversee order processing and delivery timelines in the pharmaceutical industry.
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Operations Manager TaskUsCOL - Cali - The Garden 2y Manage day-to-day business operations for a team of up to 150 FTE and serve as the primary point of contact for clients to ensure performance updates and business reviews.
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