Customer Service Manager (m/w/d)
On-site
Core
Lead the customer service team and ensure strategic planning and overall service quality for gym and swim center members.
Role type
Customer Service Manager
Builds
Service quality and member experience for 20,000 members across 20 locations
Domain
Fitness & Wellness
Required skills
Commercial training, native-level German, service orientation, MS Office, creative problem solving (via careerplan.io/jobs/10001-1000395017-S-customer-service-manager-mwd-at-injoy-gym-swim-gmbh)
Responsibilities
Lead the customer service team, ensure strategic planning, maintain direct exchange with management, ensure customer-oriented handling aligns with company strategy