Operations Management
2,835 open positions
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Field Service Manager - Emergency AbbUSA, MI, Auburn Hills 15d Lead the Field Service team to manage nationwide field service activities, including emergency intervention, scheduled visits, and preventative maintenance, ensuring superior customer service and retention.
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Manager Case Management Services↗ MedavieMontreal, Quebec, Canada CA$99k–CA$119k15d Manage operational performance, quality, and outcomes of Short-Term and Long-Term disability claims, including specialized pathways for mental health and complex cases.
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Team Leader | BPCE-IT↗ Natixis in PortugalRemote 15d Lead a team of network security specialists to ensure the quality, continuity, and ongoing improvement of services delivered to clients.
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Teamleiter Häusliche Krankenpflege / Leistungen (m/w/d)↗ Ikk ClassicFreiburg, Baden-Württemberg, Germany €50k15d Lead the home nursing services team for IKK classic, advising leadership on operational execution of home nursing approvals and ensuring compliance with regulations.
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Lider Documental IronmountainBRA | Itupeva | Rodovia Akzo Nobel,, Galpão 3, 1485, BR 15d Plan and lead operations teams to ensure compliance with production processes and quality standards for judicial processes.
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Regionchef inom lokalvård till Stockholm↗ CoorStockholm, Stockholm County, Sweden 15d Leading a region in Stockholm with responsibility for budget, results, quality, and customer relations across multiple units.
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Customer Service Team Leader LyrecoKomorów, PL 15d Leading and managing a Customer Care team, overseeing operations, quality, and employee development.
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Manager, Deployment↗ PayrocMunster, IN, US 15d Oversees daily operations of Deployment and File Build teams, ensuring payment terminals are configured, quality checked, and prepared accurately and on time.
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Field Service Team Manager, Client Segments, Vice President MsMumbai, India 15d Provide onsite leadership to a Field Service team within the Morgan Stanley Field Risk and Service organization, ensuring adherence to policies and optimizing team efficiency.
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Líder de Servicio Bilingüe↗ Marsh 15d Bilingual service leader responsible for managing client accounts, ensuring service quality, and coordinating operations between clients, internal teams, and external partners.
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Director, Application & Technical Service RalliantRemote, United States 15d Build and lead a unified technical organization supporting customers from application discovery through project conversion and installed-base support, merging Applications Support, Field Service, and Regional FAEs.
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Team Lead/Supervisor Service Desk UnisysBlue Bell, PA, United States of America 15d Supervises Service Desk teams, directs daily activities, acts as an escalation point, and ensures SLA compliance.
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Sr Mgr Client Service EmpowerPH Manila 15d Lead a team of inbound contact center representatives to support retail financial services customers, ensuring service delivery, operational performance, and regulatory compliance.
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Client Service Supervisor BbhKrakow, PL 15d Lead delivery of high-quality client service in Custody while overseeing a team responsible for daily client support.
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BPO Team Leader - Spanish Cross Border TalentsEspaña 16d Manage operations team within a medical assistance service, handling complex cases and high-demand periods.
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FBS Customer Care Supervisor CapgeminiRemote 16d Supervises a team to enhance customer experiences for internal and external clients while ensuring compliance with risk guidelines and achieving profitable business outcomes.
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Contact Center Department Manager - Customer Service EnovaChicago $75k16d Supervise daily activities of call center representatives and supervisors to deliver exceptional customer service and drive departmental productivity.
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Vendor Operations Team Lead - Norwegian speaker Delivery-HeroBudapest, hu 16d Lead a team of 10+ onboarding agents to manage the end-to-end onboarding, incubation, and re-engagement processes for Restaurant and Shop partners.
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Customer Service Team Leader BilliAuckland, North Island 16d Leading a small customer service team to ensure efficient delivery of service bookings, technical support coordination, invoicing, and customer support activities.
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Business Manager till Releasy Releasy Customer Management ABBorlänge, Sweden 16d Business Manager leading and supporting Team Leaders for two client projects, ensuring resources and conditions for delivery.
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Contact Center Team Lead (UK Support), Manila EucalyptusPH - HQ - Manila 16d Operational and people leader for a Manila-based contact center team supporting patients in the UK and other regions via a healthcare platform.
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Team Leader | Financial Account | Clark SutherlandClark Freeport, PAMPANGA, ph 16d Manage a customer service team to improve Customer Experience metrics (Resolution and CSAT) through coaching, auditing, and action planning.
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Chefe de Equipa de Retenção de Clientes (m/f)↗ Prosegur 16d Lead a retention specialist team to implement strategies that reduce churn and maximize customer lifetime value.
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Italian Operations Team Leader - Fluent in Italian – All Genders – Oporto – Permanent Contract – Hybrid↗ BNP ParibasPorto, Porto, Portugal 16d Lead Italian operations for a Shared Service Center, ensuring business continuity, compliance, and process optimization for insurance clients.
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Contact Center Manager↗ Ais40, TH 16d Manage overall Contact Center operations to ensure service excellence and SLA compliance, lead and develop teams, optimize costs, and drive process improvements.
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Call Center Assistant Operations Manager↗ TpRemote 16d Develop, implement, and improve day-to-day operations for inbound technical support and customer service contact centers.
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Teamleiter Customer Service (m/w/d) Dachziegelwerke Nelskamp GmbHSchermbeck, Niederrhein, NORDRHEIN_WESTFALEN 16d Lead a 5-person Customer Service team to handle customer inquiries, technical issues, and complaints for a roofing manufacturer.
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Versicherungsfachwirt (m/w/d) Finanzbranche 4722,92- € PerZukunft Arbeitsvermittlung GmbH & Co. KGBerlin, BERLIN €4893k16d Leading a team in contract and claims management, steering cross-location processes, and supporting the executive board in market and growth strategy for a real estate business unit.
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?Sales Team Leader↗ DL, IN ₹300k–₹600k16d Lead and manage a team of credit card telesales executives to drive daily sales targets and ensure compliant customer conversations.
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Team Leader - Operations↗ Amaze Healthcare Pvt LtdMH, IN ₹168k–₹408k16d Manages daily workflows, guides and coaches team members, and ensures service-level agreements (SLAs), productivity targets, and quality standards are met.
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Leiter Vertriebsinnendienst (m/w/d) co-ship consult GmbHMinden, Westfalen, NORDRHEIN_WESTFALEN 16d Leading the internal sales operations team to ensure smooth order processing and customer support for a custom machinery manufacturer.
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Service Operations Manager - H/F/N AlfalavalSaint-Priest, FR 70k–90k16d Lead a service operations team to transform service delivery, ensuring safety, client satisfaction, and market growth for Alfa Laval in France and North/West Africa.
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Teamleiter (w/m/d) für Informations- & Telekommunikationstechnik Telcat Multicom GmbHNürnberg, Mittelfranken, BAYERN €72k16d Leading a service technician team to ensure work quality, optimize workflows, and handle technical escalations for clients in the ICT sector.
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Leiter (m/w/d) KundenDialogCenter Raiffeisenbank im Nürnberger Land eGHersbruck, BAYERN 16d Leading a team of up to 12 employees in a central Customer Dialog Center to handle diverse customer requests via phone, email, and chat, and managing appointment scheduling for sales advisors.
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Service Delivery Manager - Ministry of Housing, Communities and Local Government - SEO↗ Manchester DigitalManchester, England, UK 16d Oversee day-to-day operations of the Electoral Registration Officer (ERO) Portal and integrated systems, ensuring seamless functionality, optimal performance, and continuous improvement for electoral services.
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Senior Manager Service Delivery KiongroupLeyland, United Kingdom 16d Lead and develop Regional Service Managers and engineering teams to deliver service targets, manage operational budgets up to £10m, and ensure compliance with QHSE standards in the UK.
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Gruppchef inom fukt↗ Sustera SwedenGothenburg, Västra Götaland County, Sweden 16d Lead a team of 8 moisture consultants while working 50% as an operational moisture consultant on projects.
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HVAC Branch Service Manager JciSt Louis-Missouri-United States of America $116k–$174k16d Owns day-to-day tactical local HVAC service business, managing processes, team, and financial objectives to ensure customer satisfaction.
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Customer Delivery Manager with English HpSofia, Sofia, Bulgaria 16d Lead delivery of high-value contracted services, manage operational relationships, and ensure SLA delivery and cost commitments for clients.
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Executive Lead, Delivery and Impact↗ Beaumont PeopleSydney, New South Wales, Australia 16d Lead assessment services across NSW and the ACT to strengthen structures, operating rhythm, and leadership capability for a largely remote workforce, ensuring consistent delivery of aged care assessments while representing the organization with government and…
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Sachgebietsleitung (m/w/d) Kundenservice Stadtentwässungsbetriebe Köln, AöRKöln, NORDRHEIN_WESTFALEN 16d Leading the Customer Service and Billing department, managing ~7 employees, overseeing complaint handling, administrative procedures, and wastewater management tasks.
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Franchise Business Coach NeighborlybrandsWaco, TX, US 16d Provide operational support, strategic planning guidance, and performance coaching to Mr. Rooter franchise owners.
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Director of Service (Contact Centre) Metergy SolutionsToronto, Ontario 16d Lead Metergy's service function across Canada and the U.S., managing in-house teams and third-party service centers to improve customer experience and build a scalable service model.
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Manager of National Services MarmonBrooklyn Park, MN, US 16d Leading National Service operations and Aftermarket Readiness capabilities to ensure disciplined, scalable service execution and product launch readiness.
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Lab Operations Manager - Project and Service Operations SoterahealthNelson Labs SLC, US 16d Leads a team coordinating customer projects and delivering consistent service experiences throughout the testing lifecycle.
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Service Operations Lead (m/w/d) Aira Home Germany GmbHBerlin, BERLIN €70k16d Lead the telephone customer service and technical service organization, including dispatch planning and service technicians, to build a scalable, KPI-driven service business.
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Driver Resolutions Senior Case Manager LbgWatford Croxley Green Business Park, GB £36k16d Primary point of contact for complex, high-risk, and escalated complaints regarding drivers, conducting thorough investigations to achieve fair, timely, and compliant outcomes while rebuilding trust.
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