Senior IT Operations Manager
Core
Lead enterprise IT operations, develop high-performing teams, and partner with business leaders to ensure reliable technology services across North America.
Role type
Senior IT Operations Manager
Builds
Enterprise IT services and custom systems supporting warehouse management and e-commerce
Domain
Logistics and Distribution
Deliverable
infrastructure
Required skills
IT operations leadership, 24/7 IT Service Desk management, team development, strategic disaster recovery planning, performance analysis
Preferred skills
Complex problem solving, translating operational findings into strategic recommendations
Technologies
Custom enterprise systems, IT Service Desk platforms
Responsibilities
Lead enterprise IT operations ensuring reliable technology services; Develop high-performing teams; Analyze performance and operational trends; Provide strategic leadership for disaster recovery initiatives
Seniority
Senior, hands-on IC with leadership responsibilities
