Deputy Head of IT Operations (m/w/d), WORK Microwave GmbH
Core
Deputy Head of IT Operations leading user-focused IT support, team coordination, and service improvement for a high-tech manufacturing company.
Role type
Senior IT Operations Lead (Support & Service)
Builds
Reliable IT user support services and optimized IT processes
Domain
High-tech manufacturing (Satellite communication, Radar, Microwave sensors)
Deliverable
dashboards & analysis
Required skills
IT support coordination, team management, IT service optimization, technical problem analysis, IT security awareness, process improvement, stakeholder communication
Preferred skills
Linux, network technology, IT infrastructure, ISO 27001 certification experience
Responsibilities
Coordinate IT support requests and set team priorities, act as central contact for employees on technical issues, support and represent the Head of IT Operations in daily business, contribute to IT infrastructure and process development, assist with IT security topics and certifications
Seniority
Senior, hands-on IC with team coordination