Technology Services Manager
Core
Trusted IT partner for campus operations across Manufacturing, Distribution, and Supply Chain sites in Switzerland, connecting business needs with technology solutions.
Role type
Senior IT Operations Manager
Builds
Reliable IT operations and seamless employee experience across multiple Swiss campuses
Domain
Manufacturing / Supply Chain / IT Operations
Required skills
IT operations management, vendor management, ITIL Foundation, budget management, incident escalation, stakeholder management, IT security compliance, strategic planning
Preferred skills
Network infrastructure knowledge, end-user computing expertise, collaboration tools proficiency, cybersecurity awareness
Technologies
ITIL, Incident Management, Budgeting Tools, Security Standards
Responsibilities
Support the Swiss IT Campus Lead in partnering with the business; Advise users on IT best practices, roles, and policies; Translate localized business challenges into practical technology solutions; Oversee local IT service delivery and vendor performance; Lead incident escalation and coordinate resolution of critical service issues; Support IT projects, site expansions, and technology deployments; Ensure compliance with IT security and governance standards; Drive continuous improvement initiatives; Manage local IT budgets and forecasts.