IT Change Manager (ITIL)
Core
Lead the IT Change Management process to analyze, plan, approve, and execute system and infrastructure modifications while minimizing business risk and impact.
Role type
IT Change Manager
Builds
Effective change management processes ensuring quality, traceability, and continuous service improvement
Domain
IT Operations / Infrastructure
Required skills
IT Change Management, CAB coordination, KPI reporting, Power Automate automation, ITIL v4
Preferred skills
Stakeholder management, process improvement
Technologies
Power Automate, ITIL
Responsibilities
Lead the IT Change Management process, coordinate CABs and approval processes, collaborate with Infrastructure and DevOps teams, develop metrics and reporting
Seniority
Mid-level, hands-on IC