System Disruption Manager

Tempe (US-TEM-WRT1033)Full-time$159k–$196k2026-10-29 → 2026-11-10

Core

Lead as Incident Commander for cross-functional disruptions in autonomous vehicle operations, orchestrating live real-time response and resolving high-severity events.

Role type

Senior IC incident management lead (autonomous vehicle operations)

Builds

Safe and efficient resolution of live operational incidents for Waymo's autonomous fleet

Domain

Autonomous driving technology / Automotive operations

Required skills

Incident command, cross-functional stakeholder coordination, root cause analysis, executive briefing, 24/7 on-call rotation, crisis decision-making, incident documentation

Preferred skills

Advanced degree in Emergency Management/Business/Ops/Law, global crisis leadership (AMER/EMEA/APAC), experience with external stakeholders (law enforcement/regulatory), regulated industry experience (Automotive/Maritime/Aviation), incident management certifications (NIMS/ICS/ITIL), event mapping

Technologies

NIMS/ICS, ITIL

Responsibilities

Lead incident response efforts, manage escalations, develop cross-functional partnerships, collaborate with global Operations teams, drive continuous improvement via retrospectives, deliver executive-level communications

Seniority

Senior, hands-on IC

About Waymo

Technology, Information and Internet4503Mountain View, California, USFounded 2009

On the journey to be the world's most trusted driver. With the Waymo Driver, we can improve mobility while saving thousands of lives. Download the Waymo One app and ride today. Waymo reaches out to candidates from official channels only (e.g. directly from @waymo.com email addresses, or through our recruiters or sourcers who are noted as such on LinkedIn). We do not contact candidates about career opportunities through instant messaging apps like Telegram, email addresses from domains other than waymo.com (such as Gmail addresses), direct messages on Twitter, Facebook, and Instagram, or text m