IT Service Management
881 open positions
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Europe IT Operations Manager LittelfuseKaunas - Donelaicio $70k–$70k15d Lead regional IT support services, incident management, and service delivery across European locations for a global industrial manufacturing company.
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Service Delivery Manager↗ 3 Step ItRemote 15d Overseeing day-to-day execution of global IT Asset Disposition (ITAD) service delivery operations, ensuring high-quality customer service, operational efficiency, and adherence to SLAs.
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Digital Support Operations Specialist HpBengaluru, Karnataka, India 15d Ensures operational excellence across software publishing processes, release coordination, platform administration, and issue resolution for HP's customer-facing support platforms.
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Application Support Manager ShellIstanbul - Esentepe 15d Manage end-to-end application support operations, ensuring uninterrupted service for Mobility Market Ops and coordinating with global teams and vendors.
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Technical Troubleshooting Agent Level 2 - Japanese AccenturePetaling Jaya, Plaza 33 15d Perform independent IT troubleshooting, drive incident and outage management, and monitor systems to enhance performance.
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Senior Service Delivery Manager (Infra Maintenance projects)↗ NcsSingapore, S00, SG 15d Managing day-to-day support of large-scale maintenance projects, ensuring SLA compliance, incident resolution, and service quality for clients.
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Service Delivery Manager↗ LogicalisRemote, US 15d Primary customer success leader for Managed Services clients, ensuring service performance, billing accuracy, and executive alignment to drive business outcomes.
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ITAM Manager - SAM Pro, HAM Pro JdaHyderabad 15d Lead global IT Asset Management (ITAM) operations focusing on Software Asset Management (SAM), Hardware Asset Management (HAM), governance, compliance, and lifecycle management.
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Business Systems Analyst – Infrastructure Operations↗ CognizantToronto, ON, CA $90k–$90k15d Transform infrastructure and workplace to meet digital era needs by turning operational data into decisions that improve infrastructure performance and service reliability for a major financial services client.
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Service Delivery Lead↗ CGIToronto, ON, CA $75k–$75k15d Oversee service delivery, client engagement, operational performance, and critical incident management for a key technology services environment.
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SME - Microsoft PowerBI,Windows Powershell, Python↗ HCLTechCuritiba, PR, BR 15d SME supporting escalated incidents and driving continuous improvement through data analysis and automation.
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Manager I, IT Support TransunionRemote 15d Managing IT service processes (incident, problem, change, transition) and leading a 24/7 IT Client Support team to ensure reliable, secure service delivery.
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Manager, Service Observability & Intelligence MastercardManila, Philippines 15d Manage operational excellence, performance, compliance, and continual improvement for Real-Time Payments Infrastructure services in a specific market, acting as the escalation point for critical incidents.
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Senior Service Delivery Manager (Infra Maintenance projects)↗ Dataspark Pte LtdSingapore, S00, SG 15d Managing day-to-day support of large-scale maintenance projects, ensuring SLA compliance, incident resolution, and team guidance for AI tech services.
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Tech Lead - Operations Support 4C GenpactRemote 15d Lead technical operations support and project governance, ensuring quality assurance, impact analysis, and system performance for enterprise applications.
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Analyst V, Technology Services VstBeaver Valley, US 15d Drive documentation and process improvements, maintain/configure applications, and support Technology Services operations.
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IT Service Ops Specialist BassproSpringfield, MO (Bass Pro Shops Base Camp) 15d Provides 7x24x365 monitoring and operational support for enterprise systems, applications, and infrastructure components, responding to alerts and implementing approved changes.
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Service Delivery Management, Lead InteracToronto $125k–$125k15d Lead ITIL V4 Service Management processes (Change and Problem Management) for the Real Time Rail Payment System, ensuring operational excellence and risk mitigation for Canada's digital payments ecosystem.
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Technical Support Senior Supervisor - Cigna Healthcare CignaIND Bengaluru 15d Manage day-to-day production support for business-critical applications on the IBM i / AS400 platform, ensuring incidents, requests, and operational issues are actively managed against agreed service levels.
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MID LEVEL ASTERYX SYSTEMS ANALYST (TEMPO DETERMINADO DE 180 DIAS) (35710) Bosch-GroupCampinas, SP, br 15d Operate and maintain the Alteryx environment to ensure high availability, performance, and adherence to protocols for the global Data & Analytics platform.
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Consultant Sysops H/F InetumNiort, Nouvelle-Aquitaine, fr 16d Level 3 production support and operational reliability for a major client's IT infrastructure, applications, and databases.
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IT Change Manager (Change Enablement) Drees-Sommer-SeRemote 16d Manage and improve the Change Enablement process to ensure IT service changes are implemented transparently, safely, and efficiently.
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Service Delivery Consultant RippleHireBrisbane, Queensland 16d Leads large-scale projects focused on managing Maximo queue assignments, validating queue relevance, and improving incident survey and ticket quality processes.
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Senior Specialist, End-user Computing GrabSingapore, sg 16d Lead IT operations and major incident response for Grab employees, ensuring seamless daily technology experiences and operational efficiency.
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Référent Technique (H/F) Teamwork-CorporateSaint-Priest, Auvergne-Rhône-Alpes, fr 16d Technical RUN reference ensuring service quality, supporting complex operations, and driving continuous improvement for IT managed services clients.
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Manager, IT Infrastructure, Incident Management StrykerCosta Rica, Heredia San Antonio Business Park 16d Governing and executing end-to-end Incident Management processes to ensure rapid service restoration and operational resilience during major incidents.
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SERVICE DELIVERY MANAGER↗ Quantum Services GroupAuburn Hills, MI, US 16d Leads day-to-day execution of IT service delivery operations, managing ticket queues, SLA risks, and escalations for clients.
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IT Operation Manager for NCM Ticketing (all genders) AGToulouse Area 16d Manage the continuous availability, maintenance, and industrialization of the NCM COTS ticketing solution to optimize client support processes and ensure IT operational efficiency.
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Applications Analyst- AI↗ The Emily ProgramRemote $90k–$110k16d Tier 3 operational ownership and administration of assigned enterprise applications, serving as the escalation point for unresolved IT issues and managing vendor relationships.
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Consultant, Professional Services ScienceLogicUnited States 16d Primary technical interface and subject matter expert for customers using the ScienceLogic product suite, combining hands-on implementation with consultative guidance.
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Network Data Engineer↗ WiproMEX, MX 16d Resolve high-priority incidents through advanced troubleshooting, ensure SLA compliance, analyze system performance trends, and create mitigation measures.
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IT Service Management Lead MydprAustin, TX, US 16d Leads enterprise service delivery strategy and operational governance across service desk and field delivery functions.
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MS Engineer L2, Network NttlimitedChennai, India 16d L2 Managed Services Engineer maintaining client IT infrastructure and systems through incident management, troubleshooting, and change execution.
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Technology Operations Associate WfRemote 16d Support implementation of business solutions, monitor batch jobs, validate applications, and manage incident resolution to ensure stable business delivery.
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Associate Vice President, L1 Support AresmgmtMumbai, India 16d Build, launch, and lead a centralized Mumbai-based Level 1 Application Support and Service Desk team of up to 18 professionals to provide first-line support across global shifts.
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Service Delivery Manager↗ Ntt DataMadrid, MD, ES 16d Manage overall contract management, service delivery, and profitability for medium to large complex client contracts while acting as the primary interface between the client and the organization.
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Senior Systems Analyst↗ TescoRemote 16d Senior IT Operations professional specializing in systems monitoring, support, and incident resolution for application systems or infrastructure domains.
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Systems Engineer (Healthcare Sector)↗ Ntt Singapore Pte. Ltd.Toa Payoh, S00, SG 16d Manage and drive the change management process to prevent adverse impacts on production systems.
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Service Management Consultant AiaMakati, PH-AIA Philippines 16d Drive service governance, performance management, and improvement initiatives across internal and external service providers to ensure delivery against agreed service levels and business requirements.
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IT Service Delivery Analyst Radius-LimitedCrewe, England, gb 16d An administrative and process-focused role within central IT responsible for managing IT asset lifecycles, conducting audits, and supporting operational governance to ensure business continuity.
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Coordonnateur TI Renaud-BrayMontréal, QC, ca 17d Coordinate daily IT operations, manage requests and incidents, and serve as the liaison between internal teams, users, and vendors.
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Lead Engineer – 1 - I &O Product and Services Asset Analyst PepsiCoHyderabad, India 17d Manage and govern global IT infrastructure assets, software licenses, and hardware inventory to ensure compliance, availability, and cost efficiency for the Europe sector.
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Incident Manger Sopra-SteriaMadrid, MD, es 17d Coordinate and manage critical incidents for a client's ITSM team, ensuring rapid service restoration and minimizing business impact.
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Lead, Service Management MicrosoftAustralia, Multiple Locations, Multiple Locations 17d Lead a team in delivering service management excellence, resolving escalated customer issues, and driving process improvements within a technology environment.
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Infrastructure & Operations Manager Brennan IT IntranetBrisbane, Queensland 17d Senior delivery leadership role accountable for operational performance, technical maturity, and continual improvement of Network, Server, and Cloud services within a managed services engagement.
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