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DevOps & Infrastructure
› IT Service Management
IT Service Management
1,546 open positions
Reporting Analyst
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BV Teck
Remote
$115k–$165k
8d
Maintain the quality, availability, and usability of enterprise technology services through analysis, troubleshooting, user support, and continuous improvement.
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IT Analyst
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Flex
Guadalajara, JAL, MX
8d
Support IT services, systems, and infrastructure for a manufacturing partner, ensuring operational continuity and user satisfaction.
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Service Delivery Executive (School Project)
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Dataspark Pte Ltd
Singapore, S00, SG
8d
Manage day-to-day operational support for a school project, acting as a single point of contact and escalation point for complex customer issues while overseeing a team of 50–60 Desktop Engineers.
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Puestos vacantes: Service manager (10089)
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Seidor
Remote
8d
Managing and supervising field IT services, maintenance projects, and deployments to ensure business continuity and user productivity.
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IT Service Delivery Manager
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Ats Bell
Sault Ste. Marie, ON, CA
$85k–$95k
8d
Lead Managed IT Services operations, overseeing daily service delivery, team development, and client experience for a technology provider.
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Senior Bilingual System Operations Specialist (Japanese)
Kyndryl
KIN51655 Gurugram (KIN51655), IN
8d
Monitor, control, and maintain enterprise systems across large-scale infrastructure environments while serving as a trusted advisor to customers.
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Service Delivery Executive (School Project)
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Ncs
Singapore, S00, SG
8d
Manage day-to-day operational support for a school project, acting as a single point of contact and escalation point for complex customer issues.
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Associate Manager Infrastructure Services
Dxctechnology
IND - KA - BANGALORE, IN
8d
Assist in managing and operating infrastructure services, implementing strategies, and maintaining system performance and availability.
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Senior Service Delivery Manager (SMO - System)
↗
Ncs
Singapore, S00, SG
8d
Manage the development and maintenance of IT teams and systems for a key client, overseeing service, configuration, incident, security, and compliance operations.
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Senior Service Delivery Manager (SMO - System)
↗
Dataspark Pte Ltd
Singapore, S00, SG
8d
Manage IT governance, service delivery, and security compliance for a key client's systems and infrastructure.
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Process Manager im Software Asset Mangement (m/w/d)
BWI GmbH
Hamburg, HAMBURG
€71k
8d
Design, implementation, and continuous improvement of IT service and business processes for Software Asset Management to ensure correct and economical software licensing.
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Technical Support Manager
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Recruise: Executive Search and Talent Advisory
Hyderabad, Telangana, India
8d
Leading technical support operations, managing team performance, and driving improvements based on data analysis.
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IT Service Desk Manager
↗
Flexiple
Remote
8d
Formalize and manage IT service desk operations for a scaling India hub, handling ticketing, SLAs, and team leadership.
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Project Manager - #1754
↗
Jobster Private Ltd.
Singapore, S00, SG
8d
Monitor ATFM's service performance against SLA/KPI targets, oversee major incidents, and ensure compliance with ICT policies and cybersecurity requirements.
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SERVICE DESK LEAD
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Zensar Technologies
Pune Division, Maharashtra, India
8d
Lead and manage L1/L2 Service Desk operations for retail store operations and corporate users, ensuring SLA adherence and high service quality.
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Global Command Center Operations Senior Manager
↗
NCR Atleos
MH, IN
8d
Leading 24x7 Global Command Center operations for monitoring, incident response, escalation coordination, and service reliability across critical infrastructure, applications, networks, job scheduling, and telephony services.
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Service Delivery Manager
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Ivy Partners
Lisboa, Lisbon, Portugal
8d
Lead incident, problem, change, and request management activities while monitoring service quality and performance against SLAs to ensure operational continuity.
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Systems Operations Manager - SRE
↗
Wells Fargo
KA, IN
8d
Manage a Systems Operations team of analysts monitoring installed systems and infrastructure, resolving issues, and optimizing system efficiency.
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RR-0331351 - Sr Analyst III Infrastructure Services
Dxctechnology
IND - TN - CHENNAI, IN
8d
Resolve IT hardware asset record discrepancies and approve bulk loading of data into the IT asset repository.
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IT Manager
↗
Flexiple
Remote
8d
End-to-end IT operations management for a scaling Global Capability Centre (GCC) in India, covering infrastructure, service desk, and vendor relationships.
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Technical Operations Manager
↗
Impetus Career Consultants
Mohali district, India
8d
Oversee technical support and IT operations within a BPO environment, managing infrastructure, teams, and systems to ensure minimal downtime and SLA compliance.
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Sr Analyst II Infrastructure Services
Dxctechnology
IND - TN - CHENNAI, IN
8d
Provide technical support, monitor and troubleshoot infrastructure systems, and contribute to infrastructure projects.
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Service Operations Specialist
BioCatch
Tel Aviv-Yafo, Israel
8d
Lead incident management and service continuity for BioCatch's behavioral biometrics platform, ensuring seamless service delivery to global banking customers.
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LEAD ADMINISTRATOR L2
↗
Wipro
Noida, Uttar Pradesh, India
9d
Oversee incident management, define monitoring protocols, and ensure system resilience to manage client expectations and supervise team performance.
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International IT Support Engineer
OCBC
Singapore, Singapore, SG
10d
Provide technology governance, operational oversight, and support to the Group's international offices, ensuring alignment with Group technology standards, policies, security requirements, and operational processes.
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Service und Incident Manager (m/w/d)
Hays
Aachen, Nordrhein-Westfalen, DE
10d
End-to-end coordination and management of the incident lifecycle, including classification, prioritization, escalation, and stakeholder communication to ensure timely resolution and service quality.
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IT Continuity Manager
Simmons & Simmons LLP
Bristol, England, GB
10d
Design and oversee the firm's IT Operational Resilience framework to ensure resilience, continuity, and recoverability of global IT services supporting critical legal services.
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Major Incident and Problem Manager
Aztec Group
Southampton, England, GB
10d
Lead end-to-end response to high-impact technology incidents and drive problem management to identify root causes and reduce recurrence.
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IT Service Delivery Manager (m/w/d)
Sopra Steria
Mitte, Berlin, Stadt, DE
10d
Ensuring service delivery and managing relationships between clients, internal teams, and external partners for Digital Platform Services.
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IT System Engineer - Scheduling (m/w/d)
LVM Versicherung
Münster, Nordrhein-Westfalen, DE
10d
Conception and development of the central scheduling infrastructure on Linux and Windows systems, integrating cloud services and optimizing automated job processes.
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Service Delivery Manager (Lisboa)
↗
Noesis
Lisbon, Lisbon, Portugal
10d
Lead IT service management activities ensuring compliance with ITIL-based processes and alignment with Product SLAs.
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Technology Support Lead
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JPMorganChase
Hyderabad, Telangana, India
10d
Lead technology support for pre-production services, ensuring operational stability, availability, and performance while managing incident resolution and observability.
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Service Delivery Manager (Lisboa)
↗
Noesis
Lisboa, Lisbon, Portugal
10d
Lead Incident, Problem, Change, and Request management to ensure service continuity, operational efficiency, and alignment with Product SLAs across 24/7 operations.
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Supervisor, Field IT
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Reyes Coca-Cola Bottling
New Hudson, MI
10d
Lead and develop a team of Field IT Analysts to support day-to-day field technology operations across multiple facilities.
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It Operations Manager
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Integer Consulting
Lisbon, Lisbon, Portugal
10d
Managing IT operations, coordinating suppliers, and ensuring continuity and efficiency in critical systems, preferably within the financial sector.
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Analista de Sustentação Pleno
↗
Zuri
São Paulo, São Paulo, Brazil
10d
Plan and execute functional tests for desktop and mobile applications, manage incidents end-to-end, and ensure quality and stability of digital channels.
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L2 Cloud Support Technician
SquareTrade
Brisbane, CA, us
$48k–$64k
11d
Lead a cloud support team delivering technical support services, including ticket resolution, escalation handling, and service delivery performance for enterprise-level Microsoft Cloud Support Services.
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Incident Manager - Services financiers- Île-de-France
Sopra-Steria
Courbevoie, IDF, fr
11d
Identify and resolve major IT incidents, coordinate technical teams, and implement preventive measures for financial services clients.
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Graduate Operations Analyst (Remote)
Placements24
Remote
11d
Monitor, analyze, and optimize operational processes to ensure efficiency, reliability, and scalability of cloud services.
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Senior Manager, Service Management & Automation
Eclinicalsolutions
India
11d
Own the IT service management practice, automation backlog, and agent estate for Enterprise Technology & Operations, ensuring compliance with GxP and 21 CFR Part 11 standards.
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Stage PFE - Chargé de démantèlement IT F/H
Rte
Montigny-le-Bretonneux, IDF, fr
11d
Define and plan the dismantling process for IT, telecom, and cyber components (servers, routers, firewalls) and associated data within the Configuration Management Database (CMDB), while coordinating execution and reporting.
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IT Service Operations Manager (m/w/d)
Vitos-Ggmbh
Kassel, Hessen, de
11d
Manage IT service escalations and major incidents, coordinate cross-functional teams, and drive continuous improvement of IT service quality.
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Analyst, Enterprise Operations
Intercontinental Exchange Holdings, Inc.
Hyderabad, India
11d
Provides 24x7 support for Enterprise Applications and Offices by performing proactive routines to avoid service impacts and handling service outages.
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Incident Manager
Wpp
India
11d
Own the end-to-end incident management lifecycle for the WPP Open AI platform, designing automated workflows to ensure stability and SLA compliance.
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Practicante Universitario - Gerencia Sinergias de Tecnologia
↗
Grupo Energía de Bogotá
11d
Support IT application management and operations, monitor service levels, and optimize processes.
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Application Manager
↗
Hitachi Energy
Bengaluru, Karnataka, India
11d
End-to-end ownership of a portfolio of global Finance applications, primarily BlackLine, serving Accounting, Tax, and Treasury stakeholders.
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Enterprise Operations Center Specialist - Washington, MO - Nights
Mercy Health
Washington, Missouri
11d
Monitor and troubleshoot network, applications, and infrastructure for a healthcare system, ensuring service availability and coordinating outage responses.
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Senior Principal - Service Owner - DWE - P&C
Gsk
Bengaluru Luxor North Tower, IN
11d
Define, monitor, and govern operational service standards and quality for Productivity & Collaboration services (collaboration suites, meetings, telephony, content) in a multisourced ecosystem.
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OBSERVABILITY MANAGER (SERVICE MANAGER)
Dxctechnology
ESP - AS - AVILES, ES
11d
Lead end-to-end delivery of a critical observability service (network, device, and platform monitoring) ensuring SLA compliance and driving continuous improvement.
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Cloud Managed Services Engineer (L2)
↗
NTT DATA, Inc.
Bangkok, Bangkok City, Thailand
11d
Second-line support engineer ensuring smooth operation of clients' cloud infrastructure by monitoring, investigating, and resolving incidents and service requests.
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