Operations Management
1,223 open positions
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Member Service Guide, Supervisor DevotedRemote USA $58k–$58k1d Lead and develop a frontline team of Member Service Guides to deliver high-quality, compassionate support across inbound call center and digital channels (Chat, SMS, Portal) in the healthcare industry.
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Operations Manager↗ Unify CxAustin, TX, US 1d Oversee and manage day-to-day operations to ensure efficient service delivery, leading teams and optimizing processes to meet performance targets and client satisfaction.
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Manager, Retirement Contact Centre ManulifeHalifax, Nova Scotia, CA $66k–$66k1d Lead a team of 17–20 Customer Service Professionals in a fast-paced inbound contact center to drive customer experience and operational results.
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Operations & Account Manager – Plumbing Servus GroupMelbourne, Victoria 1d Lead operational and account performance for a major Melbourne-based plumbing maintenance contract and a smaller portfolio of client accounts.
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Branch Manager National Pumping & IrrigationCobram, Victoria $140k–$140k1d Lead the Cobram branch operation, building a team across sales, service, projects, retail, and support while driving commercial performance and customer relationships in the agricultural sector.
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Customer Experience Resolution Officer Moonee Valley City CouncilMelbourne, Victoria $101k–$101k1d Lead end-to-end management of complex, sensitive, and high-risk customer complaints and escalations for a local council, ensuring fair and timely resolutions while driving service improvements.
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Services Account Manager (Security) Johnson-ControlsBrisbane, Queensland 1d Lead the Brisbane Security Service Team to drive service delivery excellence, manage maintenance contracts, and ensure commercial success for critical infrastructure clients.
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Claims Team Manager TalSydney, New South Wales 1d Lead a high-performing claims team to deliver fair, timely, and customer-focused outcomes in life insurance claims.
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Customer Care Lead INEOS AutomotiveMelbourne, Victoria 1d Own resolution of escalated customer complaints across APAC for INEOS Automotive 4X4 vehicles, acting as the operational link between customers, regional teams, and leadership.
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Lead Restoration Technician 360 Fire FloodCarnegie, Victoria 1d Lead and perform water, fire, mold, and storm damage restoration, mitigation, and reconstruction for residential and commercial properties.
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Assistant Client Care Manager Cullen JewelleryKew, Victoria 1d Support after-sales operations, resolve escalated client cases, and mentor After-Sales Consultants.
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Injury Management Team Leader SA HealthSouth Australia $130k–$130k1d Lead CALHN's Injury Management team to guide complex claims and drive safe, sustainable return to work outcomes for injured workers.
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Operations Excellence Manager (Pest Control) Rentokil-InitialSydney, New South Wales 1d Drive operational excellence and continuous improvement for pest control services across Australia, focusing on staff resource management, productivity, and digital transformation.
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Tech Support Installations The-Nielsen-CompanyGuadalajara, mx 1d Manage logistics, schedules, and project timelines for a team of Technical Specialists responsible for the remote installation and maintenance of Nielsen panel homes.
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Partnership Support Manager EthoslifeBangalore, India 2d Lead and scale a 40+ person partner support team, managing daily operations, performance, and process improvements to ensure exceptional partner experiences.
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Manager, Order Management FigmaRemote $127k–$127k2d Lead the Order Management team responsible for processing contracts into revenue, managing invoicing, billing support, and ensuring data integrity for a global customer base.
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Team Lead, Community Response DoordashusaTempe, AZ 2d Lead a team of Community Response agents to handle safety incidents (personal safety, threats, property damage, discrimination) on the DoorDash platform, ensuring empathetic support and risk mitigation for consumers, dashers, and merchants.
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Service Manager Trainee RollinsBluffton, South Carolina $60k–$60k2d Lead and develop a field service team to deliver pest control services, ensuring customer satisfaction and operational efficiency.
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Teamleider Energieprestatie SocotecReeuwijk, ZH, nl $54k–$54k2d Leading and coaching a team of 11 performing energy performance assessments, calculations, and advisory services for buildings, while also conducting on-site inspections and data collection.
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Desk Manager - Customer Service (Night Shift) PlaytechSão Paulo, SP, br 2d Lead a night shift customer service team in an iGaming environment, ensuring SLA compliance, managing escalations, and driving team performance.
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Senior TeamLeader, Assist. OPS DkrSweden 2d Lead Operations Supervisors to drive performance, ensure exceptional service delivery, and resolve escalated customer issues.
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ASEAN Customer Service Center | Inbound Team Lead with Malay Language Bosch-GroupThành phố Hồ Chí Minh, Hồ Chí Minh, vn $0k–$0k2d Lead and manage daily inbound customer service operations for ASEAN regional customers, handling escalations and ensuring service quality.
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Responsable d'Agence H/F Le Muy Loxam-RentalLe Muy, Provence-Alpes-Côte d'Azur, fr 2d Manage a profit center by driving commercial growth, leading sales and technical teams, and overseeing daily operations to meet financial targets.
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Manager Proxi - Saint-Lô - H/F Iliad-FreeSaint-Lô, Normandy, fr 2d Manage a small team of advisory technicians to ensure operational performance and service quality for a specific geographic sector.
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[쿠팡로지스틱스서비스] 로켓설치 서비스 운영 및 전략 기획 담당자 CoupangSeoul 2d Designing data-driven metrics, measuring performance, and deriving service improvement strategies for post-purchase A/S of home appliances and electronics.
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Clerk Support Supervisor PayJoyTaguig City 2d Strategizing and monitoring daily activities of clerk support operations, investigating and resolving customer complaints, and coordinating with Legal & Compliance for claims execution.
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Customer Experience Team Manager - English Team (Based in Kuala Lumpur) AgodaKuala Lumpur 2d Manage a team of 15 customer experience agents in a 24/7 contact center to ensure service levels, quality, and operational efficiency.
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Deputy Manager / Manager (FT)↗ Stock Holding Corporation of India LtdMH, IN $0k–$0k2d Management role responsible for commercial operations, client management, and team leadership within a state-based recruitment framework.
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Dedicated Customer Escalation Manager- East Anglia↗ VergoPeterborough, ENG, GB 2d Resolve escalated pest issues and drive quality pest control services for retail and food brand customers by creating treatment plans and proofing properties.
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Operations Account Manager - BPS/BPO DxctechnologyGBR - ENG - LONDON, GB 2d Lead delivery for major public sector customer accounts within a secure, highly regulated BPS/BPO environment, ensuring operational excellence and contractual outcomes.
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Collections Supervisor MyhrhomeTempe, AZ, US 2d Lead a team of 12–15 collection agents to drive performance, accountability, and portfolio goal achievement while resolving delinquency and ensuring compliance.
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Consumer Repossession Manager FifththirdFrisco, TX, US 2d Leads the consumer repossessions department to meet customer service and productivity goals while managing risk and compliance.
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Manager Participant Transaction EmpowerKA Bangalore, IN 2d Lead day-to-day operations for defined contribution plans, ensuring adherence to service-level agreements, quality standards, and regulatory requirements while managing team performance and process improvements.
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Operationeel Manager Hypotheken Verstrekken NngroupRotterdam, NL $64k–$64k2d Leading a team of mortgage specialists to deliver personalized digital services and improve the experience for customers and intermediaries.
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Analista de Operações de Campo I JciSão Paulo-São Paulo-Brazil $0k–$0k2d Manage and monitor field technical teams' routes, dispatch daily operational activities, and support decision-making through data analysis.
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Team Leader, Customer Service ThermofisherSelangor, Malaysia 2d Lead a Southeast Asia customer service team to drive ownership of day-to-day order fulfillment and provide excellent service to customers and channel partners.
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Associate Manager, Customer Support AutodeskDenver, CO, USA $66k–$66k2d Lead and develop a team of Customer Support Associates to deliver exceptional customer experiences for Autodesk's construction technology products.
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Operations Assistant Acrisure6170 Central Ave Suite 101 - SAINT PETERSBURG, FL, US 2d Support the Area Management Team in delivering customer reports and maintaining operational excellence.
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Team Leader, Operations (Russian and English) CnxPOL Katowice - Global Office Park, Building A2 Flrs 10 thru 13, PL 2d Supervise a group of call center associates to ensure performance metrics and customer service KPIs are achieved.
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WFM RTM Supervisor TaskUsGurugram, India 2d Lead a team of Real Time Analysts to monitor queue status, adherence, and business KPIs, ensuring timely staffing adjustments to protect key metrics.
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