Teamleiter m/w/d Inbound - Festanstellung / Ab sofort
Based in Germany
Core
Leading a team of approximately 25 employees in a customer service call center in Berlin.
Role type
Team Leader (Inbound Customer Service)
Builds
Customer service operations for a call center
Domain
Human Resources / Staffing / Call Center Operations
Deliverable
client delivery
Required skills
Team leadership, shift planning, employee coaching, PC proficiency, fluent German
Preferred skills
null
Technologies
null
Responsibilities
Manage and lead a team of ~25 staff, plan employee shifts, serve as the primary contact for team members, conduct employee development and coaching
Seniority
Mid-level, hands-on IC