Team Lead, Operations, Employee Benefits and Retirement
Core
Lead operational processes, technology integration, and service delivery for employee benefits and retirement services.
Role type
Senior Team Lead, Operations (Employee Benefits & Retirement)
Builds
Operational efficiency, compliant service delivery, and strategic initiatives for benefits products.
Domain
Insurance brokerage / Employee Benefits & Retirement
Required skills
Operational management, strategic planning, client service oversight, team leadership, financial oversight, risk management, technology integration, industry regulations knowledge, Microsoft Office proficiency
Preferred skills
Cross-functional collaboration, analytical problem-solving, decision-making
Responsibilities
Oversee and optimize operational procedures; Develop and execute strategic initiatives; Ensure exceptional client service delivery; Lead and develop operational staff; Monitor financial performance and report metrics; Assess and mitigate operational risks
Seniority
Senior, hands-on IC with leadership responsibilities