Operations Management
1,224 open positions
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Senior Vendor Management Support (VMS) (69061)↗ Hitachi EnergyLisboa, P11, PT 12d Overseeing day-to-day Vendor Management activities, service delivery, operational performance, and continuous improvement initiatives across BPO operations.
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Senior Manager, Trust & Safety↗ Starwood Customer Contact Centre (ap) Pte. Ltd.Bugis, S00, SG 12d Leads regional Trust & Safety team to resolve complex customer issues regarding relocations, claims, and safety matters with empathy and professionalism.
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Supervisor, Dealer Support (Hybrid) CnxUSA Farmington Hills MI $50k–$50k12d Lead day-to-day operations for a Marketing Solutions team, ensuring quality standards, managing operational metrics, and supporting escalations.
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Manager, Retirement Income – Life Company UsaaPlano East $90k–$90k12d Lead a team of licensed professionals to provide Health, Life, and Retirement income solutions to members, driving acquisition goals and operational efficiency.
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Teamlead Field Service CatKiel, Schleswig-Holstein $90k–$90k12d Lead and develop a field service team for marine diesel and gas engine systems, managing technical execution, maintenance, repairs, and commissioning.
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Retailer Services Manager IntellihubMelbourne, VIC, au 12d Champion retailer customer experience by ensuring service issues, risks, escalations, and commitments are visible, prioritized, and progressed across the business.
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Registrar/Deputy Registrar/Office Manager/Team Leader - Local Courts - Sydney Metro/Greater Sydney NSW Department of Communities and JusticeSydney, New South Wales $103k–$103k13d Lead and develop registry staff to meet statutory obligations and deliver high-quality client services in local courts.
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National Operations Manager AsahiMelbourne, Victoria 13d Lead national operations for Asahi Beverages Equipment & Services, driving operational excellence, customer service, and sustainable business performance across a national network.
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Call Centre Team Leader Msx-InternationalPretoria, GP, za 14d Lead and develop a team of call centre agents to deliver customer service, meet operational targets, and ensure compliance with SLAs.
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Senior Passenger Attendants and Passenger Service Supervisors - Dubbo Station NSW GovernmentDubbo, New South Wales 14d Support onboard teams to deliver safe, professional, and positive passenger experiences on NSW TrainLink trains and coaches, resolving enquiries and ensuring operational standards.
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Residential Install Department Manager DhpaceKS Kansas City 14d Oversee a large team of Residential Door Installers and Department Coordinators to manage day-to-day operations, scheduling, and project delivery for commercial, industrial, and residential door, docking, and security products.
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Customer Excellence Manager Veolia Environnement SABaytown, TX, us 15d Own the service delivery process to deliver excellent service and accelerate cash collection by managing a team of Customer Technical Advisors and specialists.
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Manager, Professional Services AxonRemote 15d Lead a team to deliver successful implementations of Axon Enterprise's products (Axon Evidence, software, hardware sensors) for law enforcement and public safety agencies, guiding customers through onboarding, configuration, training, and deployment.
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Customer Service Team Lead EsriRedlands, CA $70k–$70k15d Lead and mentor a team of Customer Service Representatives to deliver exceptional customer experiences and resolve inquiries.
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Mr D - Data Integration Team Leader TakealotcomCape Town Office 15d Lead a team of 20+ in managing national partner relationships, onboarding, and data integration operations for Mr D's catalogue.
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Responsable expertise & SAV H/F SmacAntony, IDF, fr 15d Manage technical expertise and after-sales service (SAV) for a roofing maintenance company, handling damage claims, expert coordination, and team supervision.
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Grade 1 Group Leader - 2nd Shift Bosch-HomeComfortWichita, KS, us 15d Lead and inspire a group of customer service professionals to ensure exceptional service delivery and achieve team targets.
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Associate Manager - Team Manager SutherlandMabalacat City, //CENTRAL LUZON, ph 15d Manage BPO team performance on Customer Experience metrics (Resolution and CSAT) through call listening, behavioral coaching, and action planning.
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Workplace Support Team Leader Wsh-GroupLondon, England, gb $38k–$38k15d Lead and develop a high-performing Colleague Support Host team to deliver exceptional visitor experiences and service excellence in a high-profile bank's Central London offices.
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Driftsleder - Asker og Bærum SecuritasAsker og Bærum, Akershus, no 15d On-site operations leader responsible for daily delivery execution, team development, and customer experience in security services.
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Inside Sales Manager Delta-ElectronicsWildenhag, Oberösterreich, at $49k–$49k15d Lead and develop the Inside Sales team at the Wildenhag (OÖ) site, ensuring target achievement and smooth order processing with proactive customer service.
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Responsable Service Technique H/F (service manager) Rentokil-InitialMarseille, Provence-Alpes-Côte d'Azur, fr $42k–$42k15d Operational and managerial leader for 3D pest control services (deratization, disinsectization, disinfection) serving the PACA region, focusing on agrofood and industrial clients.
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Service Manager Australia TomraTullamarine, VIC, au 15d Lead TOMRA's end-to-end service operation across Australia, managing Field Service, Customer Care, Technical Training, and Project Installations to drive business growth and continuous improvement.
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Supervisor, Aircover AirbnbGurugram, India $1370k–$1370k15d Lead a team of AirCover specialists to manage escalated cases, property damage claims, and personal safety investigations for Airbnb hosts and guests.
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Remote Traffic Tech Support Engineer Kforce-Technology-StaffingRemote $123k–$123k15d Lead and oversee a technical support and field services team for traffic management systems and transportation technology solutions.
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Manager, Product Support
FieldguideRemote
15d
Manager for a generalist product support team covering 12-24 hour windows, ensuring ticket quality, SLA adherence, and follow-the-sun handoffs for Fieldguide's audit and assurance clients.
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Fire Sprinkler Service Supervisor JciBrecksville-Ohio-United States of America $76k–$76k15d Lead a Sprinkler Service Department to manage water-based fire protection systems, ensuring safety, financial performance, and high-quality service delivery for customers.
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Technical Services Manager, Equipment Lifecycle Management (ELM) MedtronicHeerlen, Limburg, Netherlands $90k–$90k15d Lead the integration and development of the Equipment Lifecycle Management (ELM) organization for Service & Repair in EMEA, ensuring availability, compliance, and performance of tooling and test equipment.
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Inside Sales Supervisor FirstamRemote $64k–$64k15d Lead, coach, and develop a team of Inside Sales Representatives to achieve sales, conversion, productivity, and call center performance goals.
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Manager - Service Management AccelyaRemote 15d Lead and manage a customer support group for airline cargo processes, ensuring SLA compliance and driving service quality improvements.
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Operations Expert (US) Elevancehealth5 Locations $0k–$0k15d Provide technical direction, guidance, and resources to operations, claims, and customer service associates; handle complex case research and resolution while monitoring workflow and inventory.
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Field Service Supervisor GenptCalgary, AB 15d Leads a field service team, overseeing technicians to ensure effective work performance, adherence to SOPs, KPIs, and Lean Six Sigma programs.
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Associate Site Director (Onsite)↗ ConcentrixChatham-Kent, ON, CA $98k–$98k15d Oversee Customer Care operations and manage a team of 250+ staff at a site in Chatham, Ontario.
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Operation Manager UsbankSaint Paul, MN $71k–$71k15d Leading a team of ~10 employees in the National Lockbox operation to ensure operational excellence and adherence to service level agreements.
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Pessoa Supervisora de Atendimento | Solucione Vip C6bankC6 Bank 16d Supervising VIP customer service operations and team performance for a digital bank.
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Service Operations Program Lead ElementbiosciencesSan Diego - Headquarters $97k–$97k16d Own the operational backbone of the Service & Support organization, managing systems, meeting cadences, and cross-functional programs to ensure smooth operations as the company scales.
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Directeur Adjoint SAV - F/H AltareaParis, IDF, fr 16d Deputy After-Sales Director supporting the Head of After-Sales to oversee operational teams and drive strategic projects for a real estate developer's after-sales service.
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Service Team Manager (HVAC & Chillers) - Brisbane Relocation Opportunity Johnson-ControlsBrisbane, Queensland 16d Lead the Brisbane Chiller Services team, overseeing day-to-day service delivery operations, managing a team of technicians and apprentices, and driving operational excellence for customers in the HVAC and refrigeration sector.
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Field Collection Supervisor Cermati-ComBalikpapan, East Kalimantan, id 16d Supervise and monitor field collection and recovery operations to achieve delinquency and moving AR targets for a banking or multi-finance company.
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Customer Support L2 Project - Freelance Project AgencyRemote $17k–$17k16d Oversee Customer Support Agents and provide advanced-level support for retirement plan management and technical troubleshooting in financial services.
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Service Manager ValmetPekanbaru 16d Lead and develop after-sales service operations for Flow Control solutions in Indonesia, supporting customers in improving performance, reliability, and shutdown management.
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CES Supervisor - German Speaker↗ Nestlé USALinda-a-Velha, P11, PT 16d Plan and execute operations for assigned markets, ensuring quality standards and stakeholder relationships while leading team development.
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Supervisor, Merchant Services LendingClubLehi, UT $55k–$70k16d Lead and develop a cross-functional team of Business Relationship Specialists and Onboarding Specialists to manage inbound queues, refunds, proactive merchant engagement, and onboarding oversight.
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Field Service Operations Manager nVentRichland, MS, US 16d Lead and develop a team of Field Service Technicians to support installation, commissioning, maintenance, and repair projects for custom-engineered bus duct systems in critical power infrastructure.
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