Field Collection Team Leader - Palembang
Core
Manage and monitor collection and recovery performance to ensure target achievement, supervise field collectors, and handle complex customer cases.
Role type
Field Collection Team Leader
Builds
Collection and recovery operations for loans without collateral
Domain
Financial services (Bank/Leasing/Multifinance)
Required skills
Field collection, team supervision, performance coaching, territory management, payment monitoring, case handling, Microsoft Office
Preferred skills
Fintech experience, prior supervisor/coordination experience, driving license (SIM A)
Technologies
Microsoft Office
Responsibilities
Monitor collection and recovery performance, report on delinquency and moving AR targets, supervise and coach field collectors, handle complex customer cases, manage territory assignments, monitor visit results and payments, analyze customer handling and report to management.
Seniority
Mid-level, hands-on IC
