Operations Management
2,835 open positions
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Supervisor, Member and Provider Services OscarRemote $56k–$73k7d Lead and optimize a production support team to meet business objectives and drive operational efficiencies.
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Customer Service Team Manager - French Bilingual QuinceSpain - Barcelona 7d Build and lead the founding French Customer Experience team to deliver exceptional omni-channel service (phone, chat, email, social) for French-speaking customers.
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Real Time Management Team Lead TripadvisorOxford, United Kingdom 8d Leading a team of Real Time Analysts to manage call center queues, ensure SLA adherence, and drive operational efficiency across multiple channels.
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Branch Manager Trainee RollinsHayward, California $75k–$80k8d Lead a pest management branch operation, driving revenue growth, customer satisfaction, and team development for residential and commercial clients.
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Travel Operations Manager | Remote | Luxury Travel Leadership FreshprintsRemote 8d Lead shift-level operations for a luxury travel concierge service, managing client bookings, ticketing, and trip fulfillment for founders, investors, and executives.
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Manager, Tissue Field Service Valmet AktiebolagKarlstad, Sweden 8d Lead a team of Field Service Engineers, Specialists, and Technicians to deliver maintenance, shutdowns, audits, and technical improvement projects for tissue production customers.
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After Sales Manager DAU (m/w/d) für die Marke Kress Positec Germany GmbHCologne / Hybrid 8d Lead and develop the After Sales team and operations for KRESS in Germany, ensuring service quality and technical support for robotic and outdoor power equipment products.
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Supervisor de cartera vencida Importante empresa del sectorCórdoba, Veracruz 8d Supervise the delinquent loan portfolio by coordinating a team of recovery agents to ensure full client visits and achieve monthly budget targets.
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Coordinador Financiera Importante empresa del sector financieroAcayucan, Veracruz 8d Lead and supervise the Credit and Collections team to ensure commercial and operational targets are met and branch performance indicators are tracked.
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Supervisor de Call Center Bilinge 17,500 Mensuales NachMonterrey, Nuevo León MXN 210k8d Supervise a bilingual call center team, ensuring service quality and operational KPIs while managing escalations in Spanish and English.
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Collections Manager BeNeFra Radius-LimitedAntwerp, Flemish Region, be 8d Lead and develop high-performing collections teams in Belgium, Netherlands, and France to recover outstanding receivables and maintain healthy cashflow.
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Collections Team Leader Wns-Global-ServicesCape Town, NA, za 8d Leading a team of collection agents to perform effectively against set targets/KPIs in debt collections.
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Regional Service Delivery Manager Rentokil-InitialGavà, CT, es 8d Ensure the correct functioning of the Pest Control service team in the assigned region, guaranteeing customer satisfaction and service execution quality.
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Complex Enquiries Team Manager NationwideGlasgow, Scotland, GB 8d Lead a specialist team resolving complex customer journeys and escalations that frontline teams cannot handle, ensuring end-to-end ownership and the right customer outcome.
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Team Leader - Customer Operations Global Payments, Inc.London, England, GB 8d Lead local customer support operations, manage a small team, and drive service excellence for Storman Software's self-storage management platform.
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Team Manager Department of Government ServicesMelbourne, Victoria 8d Lead a team of Registry Officers to support Victorians through significant life events (births, deaths, marriages) by managing operations, service quality, and staff performance.
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Team Leader Field Operations People@ColibanBendigo, Victoria 8d Lead a team of field operators and coordinate contractors to deliver customer connection services, fault response, and service restoration for water, sewer, and recycled water networks.
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Service Manager | Disability Social Impact CareersSydney, New South Wales 8d Hands-on leadership role ensuring high-quality support delivery and operational consistency for participants in a disability service.
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Project Manager de Campo (Operativo)↗ Cybertech Hero de MexicoCarretas, QUE, MX $144k–$174k8d Administer, coordinate, and execute a field IT and engineering services project, managing a team of 2-3 field engineers and participating directly in technical site activities.
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Claims Supervisor - Cigna Healthcare CignaBengaluru, India 8d Leads a team of administrative, operative, and technical roles to supervise the accurate and timely adjudication of health insurance claims.
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Warranty Team Leader with German RollsroyceKrakow, PL 8d Lead a warranty claims team within GBS Poland, ensuring accurate, timely, and compliant processing of warranty claims and service to claimants.
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Regional Customer Experience Lead (m/w/d) adesta GmbH & Co. KGDarmstadt, HESSEN 8d Leading two teams (11 employees) to manage Customer Service and Sales Support operations across DACH, Nordics, Central/Eastern Europe, and the Middle East for an international chemical company.
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Sr. Specialist - A&H Customer Service - Call Center↗ Allianz40, TH 8d Lead and supervise a customer service team to handle after-sale service, resolve complaints, and drive continuous improvement in service delivery.
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Claims Operations Manager Starrcompanies30 Fenchurch Avenue, London, UK 8d Supporting the Head of Claims Operations in delivering claims support services across Lloyd's, Company Market, and non-bureau business, ensuring operational efficiency, data quality, and regulatory compliance.
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Manager DesjardinsLévis, CA 8d Manage a large subset of sales or operations activities or a specialized support sub-function, developing and implementing the business plan while overseeing administrative support.
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Outbound Teamleiter (m/w/d) für einen führenden Telekommunikationsdienstleister KIKXXLBottrop, NORDRHEIN_WESTFALEN 8d Leading a team of approximately 15 customer advisors in a contact center, managing up to 2 campaigns, and ensuring quantitative and qualitative targets are met.
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Head of Field Operations EricssonSmart Village,Cairo,Egypt 8d Lead end-to-end field operations for assigned customers and contracts, ensuring safe, reliable, and cost-conscious delivery across Ericsson teams and Authorized Service Providers (ASPs).
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Kvalitets- och tjänsteutvecklingsansvarig↗ LänsförsäkringarMalmo, Skåne County, Sweden 8d Coordinating and developing quality work and service offerings for pest control and damage prevention services in the insurance sector.
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Teamchef Gaturummet-VA till Sokigo↗ SokigoSundbyberg, Stockholm County, Sweden 8d Lead the Gaturummet-VA delivery team, combining management with operational work on street management, green spaces, traffic, and water/sewerage solutions for municipalities.
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Coordenador de serviços técnicos↗ Empresa Confidencial 8d Leading technical teams to ensure quality, safety, and efficiency of deliveries.
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Manager, Support Engineering↗ OracleBengaluru, Karnataka, India 8d Manages a team resolving incoming service requests, oversees customer service delivery operations, and acts as the escalation point for difficult customer inquiries.
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Team Leader - Gestión Documental y CAE↗ CtaimaPozuelo de Alarcón, Community of Madrid, Spain 8d Lead the Document Analysts team to ensure efficient, high-quality document management and client support for PRL and CAE compliance.
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Service Delivery Manager↗ United Service CompaniesTampa, FL, US 8d Lead and manage customer service operations within the janitorial services division, serving as the primary point of contact for key clients to ensure exceptional service delivery and long-term retention.
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Service Manager, IC & LS, SEA↗ Getinge South East Asia Pte. Ltd.Toa Payoh, S00, SG 8d Develop and execute service strategy to achieve customer satisfaction, operational excellence, and profitability across Singapore and South East Asia for medical device solutions.
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Sektionschef till Företagsavdelningen↗ BolagsverketSundsvall Municipality, Västernorrland County, Sweden 8d Leading a section within the Corporate Affairs Department responsible for company registration, data updates, and handling changes to company information.
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Service Manager↗ Anker InnovationsBangkok, Bangkok City, Thailand 8d Lead after-sales service operations in Thailand, formulating strategy and managing service quality to support sales targets and market expansion.
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Service Delivery Lead↗ Allianz PartnersDublin, County Dublin, Ireland 8d Lead the Vendor and Service Delivery team to manage outsourcing partners for Allianz Partners Health, ensuring performance, compliance, and service quality.
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Customer Service Team Lead - Motor LendableChatham 8d Lead, coach, and develop a team of 10 front-line agents delivering exceptional service and support to customers, including those in complex or vulnerable circumstances.
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Supervisor de Atención al Cliente y Operaciones↗ Vfs GlobalCali, Valle del Cauca, Colombia 8d Supervise daily visa application center operations, ensuring service standards, KPI compliance, and exceptional client experience for over 70 governments.
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Client Services Director↗ CarpentariaDarwin, Northern Territory, Australia 8d Strategic and operational leadership for a disability service portfolio across the Northern Territory, ensuring service continuity, financial performance, and participant safety for 24/7 SIL and complex support services.
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Centre Manager↗ Hearing AustraliaOaklands Park, South Australia, Australia 8d Lead, coach, and inspire a multidisciplinary team to deliver exceptional outcomes for clients while overseeing centre operations and driving business performance.
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Service Delivery Manager↗ SercoLuton, England, UK £39k8d Lead a team of functional assessors and site coordinators to deliver health assessments determining eligibility for benefits for the Department for Work and Pensions (DWP).
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Superviseur Maintenance Ascenseur H/F - TME KoneNancy, FR 8d Manage a team of elevator maintenance technicians and oversee all maintenance and troubleshooting operations for a regional sector to ensure optimal service quality for clients.
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Operations Team Lead - 2nd Shift GhrCollege Park, US 8d Overseeing the Operations team to ensure deadlines are met, tasks are executed, and procedures are followed within a specific product line.
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Service Manager - HVAC JciAberdeen-Aberdeenshire-United Kingdom 8d Lead and grow HVAC service operations across the UK, owning a £10M P&L and delivering profitability for Oil & Gas, Commercial Marine, and Naval/Defence sectors.
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People Lead, Contact Center TsysJEFFERSONVILLE, INDIANA, US 8d Lead and develop customer service representatives to ensure exceptional service delivery and operational efficiency for high-value merchant clients.
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