Operations Management
1,226 open positions
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Chef de Groupe - Equipements H/F SocotecAlbi, Occitanie, fr $36k–$42k10d Manage a team of technicians to deliver technical services, drive commercial growth, and maintain client relationships in the construction and infrastructure sector.
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Supervisor Openbaar Vervoer SecuritasRotterdam, ZH, nl $3k–$3k10d Supervise a team of 50 conductors to optimize performance, manage HR activities, and ensure high-level service delivery and brand image for public transport operations.
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Manager, Customer Support ElationhealthRemote $110k–$140k10d Lead a high-performing team of Support Specialists and Engineers to optimize the SaaS clinical platform's support experience, treating support as a product to drive customer outcomes.
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Assistant Manager-Customer Service ThermofisherBangalore, India 10d Lead Customer Service Representative providing effective leadership in customer support, mentoring team members, and managing complex inquiries and escalations.
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Area Operations Manager↗ Thomas Pest ServicesAlbany, NY, US $75k–$75k10d Lead field service teams and operations for a pest control area, ensuring service quality, profitability, and customer retention.
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Senior Spezialist Partnermanagement Voll-/Teilzeit (m/w/d) TechemRemote 10d Planning and steering installation capacities, managing external service providers, and driving operational excellence in the building installation process.
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Business Administration Hub Team Lead PwCDublin, IE 10d Lead a team of 25 Business Administrators to deliver high-quality, customer-focused internal firm services and operational support.
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Call Center Manager RenuityVancouver, WA $92k–$92k10d Oversees call center operations, manages staff schedules and performance, and ensures compliance with regulations to support customers.
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Business Care Manager CableoneRemote 10d Oversees daily functions of Business Care Specialists, including call/chat volume, billing, and customer issues while ensuring white glove service standards.
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Call Centre Team Team Leader OldmutualPinelands 10d Lead a team of customer service professionals in a fast-paced call centre environment to deliver retirement fund administration and member support services across the full member journey.
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Customer Relations Lead, PSA CollectorsuniverseSanta Ana, CA, US $0k–$0k10d Lead and mentor the Customer Relations Center (CRC) team to resolve customer issues, ensure turnaround times, and improve service quality for collectible authentication services.
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Claims Team Lead IaVancouver, British Columbia $85k–$85k10d Provide day-to-day leadership to the Claims team, overseeing claims adjudication activities and service delivery for Life, Critical Illness, Accidental Death and Dismemberment, Disability, Out-of-Country, Health, and Dental benefits.
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Team Leader - Operations BritishcouncilIndia 10d Deliver optimum floor support by mentoring, coaching, and guiding team members while taking ownership for delivering an excellent customer experience in a 24/7 operations environment.
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Dealer Resolutions Specialist MotorwayBrighton 10d Resolve high-risk dealer complaints and escalations, manage reputation risk, and coordinate incident responses for a UK online car-selling platform.
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Team Captain↗ BoldrMérida, YUC, MX 10d Manage a team of client experience agents, ensuring performance quality, operational logistics, and alignment with client needs and company values.
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Manager Treaty Business Services NA 1, Mexico City (MX)↗ Swiss ReCiudad de México, DIF, MX 10d Lead the Treaty Business Services organization for North American markets, ensuring operational stability, quality delivery, and continuous improvement for reinsurance underwriting processes.
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Administrador(a) de Contrato- Faena AccentureSantiago 10d Manage and control existing service contracts for a mining client, ensuring operational continuity, compliance, and service quality.
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Account Enablement Team Lead AbbVieAustin, TX, us 11d Operational backbone of the Account Enablement team, balancing hands-on customer support with team leadership to ensure service quality and SLA compliance.
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Account Manager - Legal Rr-DonnelleyNew York, NY, us $85k–$85k11d Operations leader responsible for executing service delivery, ensuring operational excellence, and managing client relationships for Williams Lea's outsourced operations.
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Responsable d'équipes interventions consommateurs terrain H/F Veolia Environnement SAMontereau-Fault-Yonne, IDF, fr 11d Manage a team of field consumer intervention agents to ensure service quality, safety compliance, and operational execution for water utility operations.
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Regional Manager Catholic Early EdCareBrisbane, Queensland 11d Lead a portfolio of approximately 15 OSHC (Out of School Hours Care) services across Brisbane and South East Queensland, focusing on operational leadership, team development, and service quality.
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Group Manager, Microsoft Enterprise Direct Solutions MicrosoftIndia, Karnataka, Bangalore 11d Lead a team of Customer Operations Managers to support the customer licensing lifecycle, focusing on pipeline management, process improvement, and business analytics.
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Field Service Team Lead (Installations) – Lancashire, UK (Fixed-Term, Minimum 30 Hours/Week) FocalsystemsFocal - UK $0k–$0k11d Lead and coordinate a team of Field Service Technicians to install shelf-mounted camera hardware for retail AI solutions.
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Team Lead - Content Review Informa-Group-PLCNew Delhi, DL, in 11d Manage and develop a team of Content Review Editors to ensure peer review services and content integrity targets are met across a portfolio of journals.
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Customer Service Teamlead BeNeLux Jacobs-Douwe-EgbertsUtrecht, nl 11d Leads and develops the operational customer service and telesales team to manage customer orders, execute operational plans, and ensure excellent service delivery focused on KPIs.
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Regional Manager MedHealthMelbourne, VIC, au 11d Full operational accountability for performance, delivery, and profitability of employment services contracts across a region.
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Service Specialist EcolabGBR – England – Middlesbrough $30k–$30k11d Provide timely and cost-effective pest detection, elimination, and prevention solutions to commercial customers including restaurants, hotels, hospitals, and food processing plants.
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Senior Manager, Workforce Management GeicoRichardson, TX, US $108k–$108k11d Lead a team of 10 workforce professionals to deliver optimized workforce management solutions for a high-volume contact center, focusing on forecasting, scheduling, intraday management, and reporting.
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Performance & Client Success Manager↗ Vct GroupKitchener, ON, CA $85k–$85k11d Lead the Fleet Performance function to ensure optimal system uptime and drive customer retention and growth through superior service in the renewable energy sector.
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Dental Clinical Support Team Lead (CSL) - Australia DandyRemote 11d Lead a distributed team of lab technicians and CX Experts to handle complex dental and clinical inquiries via live chat and phone, ensuring high-quality support for dental practices.
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Referent mezinárodních karet CorpayPrague, CZ $480k–$600k11d Leading and developing a customer support team while managing key client relationships and fuel/fleet payment solutions.
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Field Service Manager AristocratOrange 11d Lead a field service team to manage customer relationships, resolve service delivery issues, and ensure compliance with service level agreements for gaming machines.
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Field Service Manager KoneMascot 11d Oversee field operations and coordinate service activities for elevator and escalator maintenance, ensuring technician support and customer satisfaction.
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Restoration Project Manager↗ On Side RestorationChemainus, BC, CA $50k–$50k11d Manage complex restoration projects across the Mid-Island corridor, coordinating disaster remediation, cleaning, packing, and rebuilding while ensuring quality control and seamless experiences for insured clients.
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Supervisor Claims - LHB HcscWork From Home (HB) $42k–$42k11d Supervise a team of Claim Analysts to meet client and corporate commitments regarding quality, production, and service.
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Contact Centre Operations Manager↗ Mindpec Solutionsเชียงใหม่, 02, TH $600k–$600k11d Lead and manage BPO/Contact Center operations, ensuring operational performance, client relationships, financial results, and team development.
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Scanning Manager Hamburg IronmountainDEU | Hamburg | Randstr. 11 11d Strategic leadership of high-volume document scanning operations and team management in Hamburg.
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Operations Team Lead Ameriprise2 Locations $62k–$62k11d Lead and coach a team dedicated to delivering customer-focused service solutions for advisors, clients, and business partners, ensuring operational excellence and high service standards.
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Supervisor Installation AndersenDes Plaines, IL $87k–$87k11d Support Installation Managers in leading installation, project management, and service teams to increase branch operating profit by improving team effectiveness, FTT rates, and reducing remakes through coaching and training.
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Field Service Manager Dish-NetworkKing Of Prussia, Pennsylvania $63k–$63k12d Lead and manage a team of Field Service Technicians to ensure 100% customer satisfaction for DISH services.
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PSS Regional Manager - Northwest EurofinsRemote $100k–$100k12d Manage business operations for multiple scientific teams in the Pacific Northwest, serving clients in technical settings like laboratories and manufacturing facilities.
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Senior Vendor Management Support (VMS) (69061)↗ Hitachi RailLisboa, P11, PT 12d Overseeing day-to-day Vendor Management activities, service delivery, operational performance, and continuous improvement initiatives across BPO operations.
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Teamlead Field Service CatKiel, Schleswig-Holstein $90k–$90k12d Lead and develop a field service team for marine diesel and gas engine systems, managing technical execution, maintenance, repairs, and commissioning.
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Senior Manager, Social Media Care↗ Starwood Customer Contact Centre (ap) Pte. Ltd.Bugis, S00, SG 12d Leads day-to-day operations and execution of Social Media Care across assigned regions, driving consistent service delivery, team performance, and customer experience outcomes for reactive care and proactive engagement.
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Manager, Retirement Income – Life Company UsaaPlano East $90k–$90k12d Lead a team of licensed professionals to provide Health, Life, and Retirement income solutions to members, driving acquisition goals and operational efficiency.
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Customer Service Manager (Management I Supervisory)↗ Ea RecruitmentSingapore, S00, SG $4k–$4k12d Lead, coach, and mentor a customer service team to deliver exceptional service standards, manage major client accounts, and drive digital transformation efforts.
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