Lead Client Services Analyst
Core
Lead a client services team to drive project delivery, process efficiency, and team development within the affiliate marketing ecosystem.
Role type
Senior IC client services team lead
Builds
Client service projects and team capacity
Domain
Digital media / Affiliate marketing
Required skills
People management, Project management, Process optimization, Capacity planning, Team mentoring, Cross-functional coordination, Automation, English communication, Excel, Affiliate marketing knowledge
Responsibilities
Manage team roles, responsibilities, and performance; Oversee hiring to build a cohesive team; Plan, execute, and deliver projects within timelines; Identify and implement process efficiencies through automation; Conduct capacity planning to meet project demands; Train new employees and provide ongoing development.
Seniority
Senior, hands-on IC with people management